Summary
Overview
Work History
Education
Skills
Certificationsandcourses
Presentaddress
Job Profile
Personal Information
Languages
Timeline
Generic

Subrahmanya P

Bangalore

Summary

Seeking a position to utilize my skills and abilities in Information Technology that offers professional growth while being resourceful, innovative and flexible.

Worked as a Windows Server/VmWareadministrator & System Administrator. Possess good experience working on Windows Platform (WINTEL Admin). Experience in providing support for L1 Windows Server issues, L1 Network issues, L2 & L3 Desktop issues. Administration of Active Directory, DNS, DHCP, GPO. System Integration,Client Support and Maintaining SLA & CSAT. Possess strong communication, analytical and relationship management skills

Overview

17
17
years of professional experience

Work History

VmWare Administrator & Remote Support Engineer

TATA Consultancy Services
Bangalore
05.2015 - Current
  • Building the servers in vmware environment
  • VMware administration, troubleshooting and management experience in a large corporate or service provider environment
  • Schedules and perform VMware installations, patching and upgrades and maintains them in accordance with established client’s SLA and procedures
  • Experience with cloud and virtualization environment, deploy and administration large Vmware infrastructures
  • Managing and maintaining the infrastructure using the vmware
  • Giving service deliveries according to customer requirement
  • Building the environment using Openstack
  • Troubleshooting the issues in the servers and esxi’s
  • Deploying monthly patches from Microsoft and other patches from SCCM tool
  • Implementing and managing the SCCM/Windows server configuration under VM ware environment & Troubleshooting on windows client platforms
  • Responsible for monitoring the AWS resources using Cloud Watch
  • Log Analysis, maintaining documents of production server error log’s reports generated from cloud watch
  • Involved in maintaining the reliability, availability, and performance of Amazon Elastic Compute Cloud (Amazon EC2) instances
  • Involved in Migration of Physical Servers to Virtual Server using VMware Converter (P2V Converter) Performing Snapshots, Cold Migrations and Hot Migrations Monitoring of Virtual Machine’s & ESX servers (CPU, Memory, Disk and Network Utilization) for Security
  • Creating the task sequence based on client requirement for deploying operating system in enterprise environment
  • Installing and configuring the windows server 2012,2008 & 2016
  • Pushing the client required software, application & related patches to servers through SCCM
  • Root Cause & System Log Analysis and reporting
  • Installing the applications and security patches like office 2013,2016 to the client system with the help of software distribution
  • Working on vulnerability management for the servers and giving suggestion to the customer based on their application needs
  • Managing and troubleshooting the virus related/affected servers through Symantec endpoint protection administration tool
  • Manually patching and remediating the cluster servers and database servers by taking the backup of the same
  • Managing user accounts includes creation, deletion and configuring the login and pushing the group policies
  • Responsible for assessing and distributing Microsoft Monthly Patches
  • Push Information Assurance Vulnerability Alert (IAVA) updates using SCCM to non-compliant systems
  • Troubleshoot clients with broken SCCM /WMI links and resolve to ensure clients are up to date
  • Worked directly with Incident Lifecycle Coordinators to provide initial incident response
  • Handling Operating system installation requests and issues pertaining to windows update, hotfixes, drivers, blue screens, display, performance, etc
  • Ensured that all server hardware, operating systems, software and procedures aligned with organizational standards and strategic business plan
  • Installation and administration of Active directory
  • Giving file and folder access permissions in File server to the end user by managing their accounts
  • Assisting users in adding and managing printers
  • Upgrading drivers and managing the print servers
  • Configuring data and voice ports to project VLAN’s by login to the switch console
  • VPN (AT&T, Cisco, Juniper) client connectivity issues and troubleshooting
  • Managing Symantec Encryption software and troubleshooting the end user issues
  • Managing and administration of user data through connected backup software
  • Troubleshooting remote connectivity and access issues
  • Symantec antivirus administration includes pushing policies and managing end user issues
  • Troubleshooting and managing all windows based application
  • Windows troubleshooting includes hardware and software issues
  • Troubleshooting software’s like outlook, lotus notes, MS office and other basic necessary applications
  • Configuring and troubleshooting Citrix related issues
  • Activating and managing corporate mails on mobiles including the Blackberry, Android and iOS operating system handheld devices
  • Working with Service now software for ticket management and SLA related queries.

Consultant

Capgemini India Pvt.Ltd
Bangalore
03.2010 - 04.2014
  • Installation, Configuring & administrating of windows servers 2003/2008
  • Installation, Configuring & administrating of Active Directory, DNS, GPO
  • User Account Management (configure, creation & deletion) & OU Management
  • Configuring and Managing DHCP servers (Scope Creation, Deletion, Reservation, Exception)
  • Assigning Folder permissions in Fileserver
  • Configuring and Managing Printer Server (Adding Printer Drivers for newly installed Printers)
  • Creating OS images in VSphere Client (VMware) which is used to install in Training Rooms
  • Configuring of Data ports & Voice ports to project specific VLAN’s
  • Configuring and troubleshooting VPN Client connectivity like Cisco VPN, Citric, Juniper, AT&T, Avential VPN, Nortel VPN, etc… Installing and troubleshooting of encryption software SOPHOS in laptops
  • Checking the compliance of the client PC via Configuration Manager SCCM
  • Application support - Like Oracle, Web Logic, SQL server, Visual Studio, etc… Configuration & Maintaining User ID, HOSTNAME, certificates, KEY GUID, etc
  • In SOPHOS Management console in WIN Server 2008 which is integrated with Active Directory
  • Installation and Managing the Symantec Antivirus in client PC
  • (Updating Antivirus Definitions, Updating Host Policy, Mitigation process, etc…)
  • Providing necessary support for new project Initiation and project movement activities
  • Installing, Configuring & Troubleshooting with all windows based application
  • Request handling through BMC Remedy software tool
  • Configuring and troubleshooting of blackberry E-Mail services and push mail In Android phones and IPhones
  • Supporting for On-site user by remote (VPN) with the help of telephone, communicator & mail
  • Creating the KT documents for new issues after resolving the problem.

Member - Infrastructure

NETWORK SOLUTIONS (IBM)
Bangalore
01.2008 - 12.2009
  • Responsible for Installation, Maintenance, Upgrade, and troubleshooting of LAN which include Rebuild client network from the ground up
  • Designed and rewired network connections and rack configurations
  • Successfully built Network Infrastructure
  • Surveying business conditions and opportunities
  • Organizing sales-call schedule
  • Setting appointments with potential customers
  • Coordination of daily tasks
  • Client Like whom I supported includes Juniper Networks, Novell, Continental, Cap Gemini, Data Centers like Airtel and Vodafone..

Education

Bachelor of computer applications -

C.V Raman University, Bilaspur
01.2020

DIPLOMA in Electronics and Communications -

Sanjay Memorial Polytechnic, Sagar
01.2006

S.S.L.C -

Karnataka Higher Secondary Education Board

Skills

  • VmWare Administrator
  • Remote Support Engineer
  • Windows Server/VmWare administrator
  • WINTEL Admin
  • Active Directory
  • DNS
  • DHCP
  • GPO
  • Client Support
  • SLA & CSAT
  • VMware administration
  • Cloud and virtualization environment
  • Openstack
  • SCCM
  • AWS resources monitoring
  • Migration of Physical Servers to Virtual Server
  • Cold Migrations
  • Hot Migrations
  • Virtual Machine's & ESX servers monitoring
  • Windows server installation and configuration
  • Vulnerability management
  • Microsoft Monthly Patches assessment and distribution
  • Operating system installation requests and issues
  • Server hardware, operating systems, software alignment
  • Active directory installation and administration
  • Printer management
  • Symantec Encryption software management
  • Corporate mail management on mobile devices
  • Windows server installation, configuration, and administration
  • Active Directory, DNS, GPO management
  • User Account Management
  • DHCP server management
  • OS image creation
  • VPN Client connectivity troubleshooting
  • BMC Remedy software tool for request handling

Certificationsandcourses

  • Microsoft Certified Professional (MCP) in Microsoft Windows Server 2003
  • Microsoft Certified Professional (MCP) in Microsoft Windows Vista
  • Hardware & Networking (A+, N+) Certification from IIHT Bangalore with 90%
  • Windows Vista & Server 2003 from IIHT Bangalore
  • Course in “C Programming” from Manipal Institute of Computer Education, Sagar with 77%

Presentaddress

No 453,”Sri Ravi”, F Block, Sahakaranagar, Bangalore, 92

Job Profile

  • Tata Consultancy Services, Bangalore, Building the servers in vmware environment., VMware administration, troubleshooting and management experience in a large corporate or service provider environment., Schedules and perform VMware installations, patching and upgrades and maintains them in accordance with established client’s SLA and procedures., Experience with cloud and virtualization environment, deploy and administration large Vmware infrastructures., Managing and maintaining the infrastructure using the vmware., Giving service deliveries according to customer requirement., Building the environment using Openstack., Troubleshooting the issues in the servers and esxi’s., Deploying monthly patches from Microsoft and other patches from SCCM tool., Implementing and managing the SCCM/Windows server configuration under VM ware environment & Troubleshooting on windows client platforms., Responsible for monitoring the AWS resources using Cloud Watch., Log Analysis, maintaining documents of production server error log’s reports generated from cloud watch., Involved in maintaining the reliability, availability, and performance of Amazon Elastic Compute Cloud (Amazon EC2) instances., Involved in Migration of Physical Servers to Virtual Server using VMware Converter (P2V Converter), Performing Snapshots, Cold Migrations and Hot Migrations, Monitoring of Virtual Machine’s & ESX servers (CPU, Memory, Disk and Network Utilization) for Security., Creating the task sequence based on client requirement for deploying operating system in enterprise environment., Installing and configuring the windows server 2012,2008 & 2016., Pushing the client required software, application & related patches to servers through SCCM., Root Cause & System Log Analysis and reporting., Installing the applications and security patches like office 2013,2016 to the client system with the help of software distribution., Working on vulnerability management for the servers and giving suggestion to the customer based on their application needs., Managing and troubleshooting the virus related/affected servers through Symantec endpoint protection administration tool., Manually patching and remediating the cluster servers and database servers by taking the backup of the same., Managing user accounts includes creation, deletion and configuring the login and pushing the group policies., Responsible for assessing and distributing Microsoft Monthly Patches., Push Information Assurance Vulnerability Alert (IAVA) updates using SCCM to non-compliant systems., Troubleshoot clients with broken SCCM /WMI links and resolve to ensure clients are up to date., Worked directly with Incident Lifecycle Coordinators to provide initial incident response., Handling Operating system installation requests and issues pertaining to windows update, hotfixes, drivers, blue screens, display, performance, etc., Ensured that all server hardware, operating systems, software and procedures aligned with organizational standards and strategic business plan., Installation and administration of Active directory., Giving file and folder access permissions in File server to the end user by managing their accounts., Assisting users in adding and managing printers. Upgrading drivers and managing the print servers., Configuring data and voice ports to project VLAN’s by login to the switch console., VPN (AT&T, Cisco, Juniper) client connectivity issues and troubleshooting., Managing Symantec Encryption software and troubleshooting the end user issues., Managing and administration of user data through connected backup software., Troubleshooting remote connectivity and access issues., Symantec antivirus administration includes pushing policies and managing end user issues., Troubleshooting and managing all windows based application., Windows troubleshooting includes hardware and software issues., Troubleshooting software’s like outlook, lotus notes, MS office and other basic necessary applications., Configuring and troubleshooting Citrix related issues., Activating and managing corporate mails on mobiles including the Blackberry, Android and iOS operating system handheld devices., Working with Service now software for ticket management and SLA related queries.
  • Capgemini India Pvt.Ltd, Bangalore, Installation, Configuring & administrating of windows servers 2003/2008., Installation, Configuring & administrating of Active Directory, DNS, GPO., User Account Management (configure, creation & deletion) & OU Management., Configuring and Managing DHCP servers (Scope Creation, Deletion, Reservation, Exception)., Assigning Folder permissions in Fileserver., Configuring and Managing Printer Server (Adding Printer Drivers for newly installed Printers)., Creating OS images in VSphere Client (VMware) which is used to install in Training Rooms., Configuring of Data ports & Voice ports to project specific VLAN’s., Configuring and troubleshooting VPN Client connectivity like Cisco VPN, Citric, Juniper, AT&T, Avential VPN, Nortel VPN, etc…, Installing and troubleshooting of encryption software SOPHOS in laptops., Checking the compliance of the client PC via Configuration Manager SCCM., Application support - Like Oracle, Web Logic, SQL server, Visual Studio, etc…, Configuration & Maintaining User ID, HOSTNAME, certificates, KEY GUID, etc. in SOPHOS Management console in WIN Server 2008 which is integrated with Active Directory., Installation and Managing the Symantec Antivirus in client PC. (Updating Antivirus Definitions, Updating Host Policy, Mitigation process, etc…)., Providing necessary support for new project Initiation and project movement activities., Installing, Configuring & Troubleshooting with all windows based application., Request handling through BMC Remedy software tool., Configuring and troubleshooting of blackberry E-Mail services and push mail in Android phones and IPhones., Supporting for On-site user by remote (VPN) with the help of telephone, communicator & mail., Creating the KT documents for new issues after resolving the problem.
  • Network Solutions, Bangalore, Responsible for Installation, Maintenance, Upgrade, and troubleshooting of LAN which include, Rebuild client network from the ground up., Designed and rewired network connections and rack configurations., Successfully built Network Infrastructure., Surveying business conditions and opportunities., Organizing sales-call schedule., Setting appointments with potential customers., Coordination of daily tasks., Client Like whom I supported includes Juniper Networks, Novell, Continental, Cap Gemini, Data Centers like Airtel and Vodafone..

Personal Information

  • Father's Name: Prabhakar Bhat.S
  • Nationality: Indian
  • Marital Status: Married

Languages

  • English
  • Kannada
  • Hindi

Timeline

VmWare Administrator & Remote Support Engineer

TATA Consultancy Services
05.2015 - Current

Consultant

Capgemini India Pvt.Ltd
03.2010 - 04.2014

Member - Infrastructure

NETWORK SOLUTIONS (IBM)
01.2008 - 12.2009

Bachelor of computer applications -

C.V Raman University, Bilaspur

DIPLOMA in Electronics and Communications -

Sanjay Memorial Polytechnic, Sagar

S.S.L.C -

Karnataka Higher Secondary Education Board
Subrahmanya P