Summary
Overview
Work History
Education
Skills
Certification
Timeline
AccountManager

Subramanian P

Chennai

Summary

Resourceful Studio Manager recognized for productivity and efficient task completion. Excel in client relations, team leadership, and studio operations management. Strong communication skills ensure smooth project workflows and positive workplace environments. Adapt quickly to new challenges, making effective decisions that benefit both projects and teams.

Overview

15
15
years of professional experience
2
2

Certifications

Work History

Studio Manager - Digital Advertising

Tag India private limited
Chennai
01.2020 - Current
  • Leading a team of around 30 members including Designers, Developers, QCs and a Studio Lead.
  • Overseeing the end-to-end delivery of digital creative production for numerous clients across various sectors.
  • Have a strong understanding of the digital advertising space including all types of banner creation, Emailer Development, Motion Graphics, Social Media content creation, Digital Asset Management, E-Learning and Ad serving platforms like Double Click Studio, Sizmek.
  • Have good knowledge on design tools like Figma and the entire Adobe Creative Suite.
  • Responsible for monitoring the day-to-day productivity, quality & utilization of the team members.
  • Have implemented various process improvement strategies including technology updates and modification of process to enhance efficiency.
  • Enhanced the skills of my operators by recommending advanced training to
    acquire new skills, enabling us to diversify our workload. This initiative resulted in
    measurable improvements in team utilization.
  • Excel in capacity planning and thrive in a fast-paced environment, effectively handling any spikes in volume.

Senior Client Servicing Executive

Deloitte digital (Formerly known as 2 Adpro)
Chennai
01.2016 - 01.2020
  • Expert in client engagement and project coordination.
  • Hands-on experience in managing escalations and conducting root cause analysis.
  • Responsible for ensuring quality and on-time delivery (OTD).
  • Received Ambassador awards multiple times for exceptional client handling.
  • Prepared documentations on business requirements & standard operating procedures.
  • Generated weekly/monthly reports for all accounts I handled and shared with the internal and external stake holders.
  • Wrote content for micro sites and ads submitted with full artistic discretion.

Product Support Engineer

HCL Technologies Limited
Chennai
01.2015 - 01.2016
  • Provided technical support to customers for product installation, configuration and troubleshooting issues.
  • Maintained accurate records of all customer interactions, including resolutions provided.
  • Coordinated with the open reach team in the UK for sorting issues in landline connections.
  • Consistently achieved specified Average Handle Time (AHT) and customer survey targets.

Allsec Technologies Limited

Senior Customer Support Officer
Chennai
10.2009 - 01.2015
  • Worked in Healthcare, Education & Collection Campaigns.
  • Achieved weekly and monthly targets / sales as specified by the processes.
  • Achieved weekly and monthly targets / sales as specified by the processes.

Education

Bachelor of Engineering - Computer Science

National Engineering College
Kovilpatti, TN
04-2008

Skills

  • Project Management
  • Team Management
  • Capacity Planning
  • Risk Management
  • Quality and Process Improvement
  • Reporting and documentation
  • Work Planning and Prioritization
  • Attention to Detail
  • Effective Communication
  • Agile Methodology

Certification

  • LEAN SIX SIGMA BLACK BELT - certified by IIMQ, endorsed by CCSC - May 2025
  • GOOGLE PROJECT MANAGEMENT - certified by Coursera - Mar 2024

Timeline

Studio Manager - Digital Advertising

Tag India private limited
01.2020 - Current

Senior Client Servicing Executive

Deloitte digital (Formerly known as 2 Adpro)
01.2016 - 01.2020

Product Support Engineer

HCL Technologies Limited
01.2015 - 01.2016

Allsec Technologies Limited

Senior Customer Support Officer
10.2009 - 01.2015

Bachelor of Engineering - Computer Science

National Engineering College

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Subramanian P