Subramanya Raju N
Bangalore
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
Work History
Sales Operation Analyst - 2
Juniper Networks, Inc
08.2017
- Responsible for managing email requests in a particular area who will be liaising with the account managers to support activities related to quotes
- Roles as follows
- Be the main point of contact for Juniper/Partners for all requests related to quote creation, modification, and management
- Supporting Sales team and partners with queries, quotes, and opportunity management Work with Juniper Account Manages directly on specific assigned tasks within established policies and procedures
- Interface with partners/distributors, Juniper Sales, Logistics, Customer Care, Customer Master, Global Support and Order Management related to quote/ordering queries and escalations
- Administratively responsible for creating/managing complex deals for assigned accounts and accountable for quotes
- Escalate customer problems to respective SBM and/or AM
- Escalate quoting problems to the team-lead and/Managers
- Be well versed in systems and tools required to manage quotes and answer queries from partners, customer and Juniper team.
Senior Associate
Cap Gemini Technology Services India Ltd
03.2015 - 08.2017
- Responsible for managing material flow tasks (Purchase order, Sales order, and deliveries etc.) in the most optimum manner
- Roles as follows
- Work starts from OET (order entry template) creation to invoicing
- Work along with Follow up with Internal and external team to create the OET
- Coordinating with Finance and Control Team, TCC and CG OMC team for completion of full template
- Create DI template for perform invoice creation/draft invoice creation
- Checking the template once after completion and order punching in SAP
- Use of SAP P20 module and Cap Gemini internal tools to perform operations
- Maintaining MIS and reporting to all stakeholders in the operation team
- Monthly reporting and daily reporting are done with the operation head
- Production Planning and workflow allocation Publishing reports to the Customers regarding the status of the sales request received by the partner monthly
- Independently processing orders and deliveries provides logistics/DSN expertise in specific competence area and supports assigned programs/projects
- ALC is independently responsible for managing material flow tasks Purchase order, Sales order and deliveries etc) in the most optimum manner
- Works on complex assignments/projects and/or more demanding customers
- Proactively supports/performs process improvement activities can also be responsible for managing special process requirements.
Analyst – Order Management/Hardware Quoting and Configuration Sales
Oracle India Private Limited.
01.2011 - 03.2015
- The Hardware quoting and configuration team is responsible for Drafting and negotiating standard contracts in a timely manner for our 'Hardware as a Service' line of business
- Responsible for configuring Oracle Engineered systems, servers and storage using configuration application in Oracle E-Business suite R12
- Prepare quotation and ordering document for customers and send it to sales
- Book orders using Oracle 11i
- Addition/deletion or modifications of the agreement clause with the help of contracts team
- SPOC for – Clarifying points of process & tools functionality as questions arise from users
- Provide outstanding daily operational support of the quoting process and system, which includes quote configuration, quote creation, quote updates, answer pricing related questions, Service renewal quotes for both the direct (field) and indirect (channel) sales organizations
- Perform problem analysis, correction of issue, and root cause analysis, including engaging business program managers and technical resources when necessary
- Comprehension and capability of meeting Service Level Agreements (SLAs)
- Global Auditor for all regions (APAC, EMEA, NAMER)
- Generating month end reports, productivity report, timecard reports & reporting team backlog and end of day’s issues to higher management and Stake holders etc
- Preparing RFQ’s and sending it to various sources across the region
- Interacting with the supplier to release purchase orders
- Creation of purchase order, modifying the PO & release based on the request
- Qualifying the vendors by collecting the documents (SQR, ISO) for purchasing goods
- New Supplier addition into Oracle
- Creating blanket purchase agreement & blanket releases in oracle
- Creation and loading of items and assigning the attributes to items in inventory
- Resolve issues with suppliers and escalate as required, Monitoring Purchase Orders and regularly following up with the suppliers across the Globe
- Communicating with accounting department on payment matters.
Education
Executive MBA - Business Analyst
Dayananda Sagar University
Bengaluru, Karnataka12.2021
Bachelor of Commerce - Accounting
Vijaya Degree College
Bengaluru, Karnataka04.2012
Skills
- Predictive Analytics
- Problem-Solving
- Process enhancement
- Multitasking
- Process Improvements
- Excel proficiency
Organizational Contour
Have nearly 13 years of Experience in Supply chain (Order Management, Quoting/Product Configuration, Procurement & Purchasing) within sales back-end support with offline & online deals.
Languages
English, Kannada, Hindi, and Telugu
Personal Information
- Father's Name: P. Nagaraju
- Mother's Name: G. Savithri
- Date of Birth: 10/16/87
- Gender: Male
- Marital Status: Single
- Siblings: Two Younger Sister's
Hobbies and Interests
Listening to music, watching movies & learning new skills.
Timeline
Sales Operation Analyst - 2
Juniper Networks, Inc
08.2017
Senior Associate
Cap Gemini Technology Services India Ltd
03.2015 - 08.2017
Analyst – Order Management/Hardware Quoting and Configuration Sales
Oracle India Private Limited.
01.2011 - 03.2015
Executive MBA - Business Analyst
Dayananda Sagar University
Bachelor of Commerce - Accounting
Vijaya Degree College
Similar Profiles
RAVINDHAR BALUGURAVINDHAR BALUGU
Staff Software Engineer at Juniper Networks, IncStaff Software Engineer at Juniper Networks, Inc
Nishita RajNishita Raj
Information Developer 3 at Juniper NetworksInformation Developer 3 at Juniper Networks
Poulamee ChattopadhyayPoulamee Chattopadhyay
Lead Partner Account Manager at Juniper NetworksLead Partner Account Manager at Juniper Networks
Muskan JainMuskan Jain
Associate – Bid Management at Subex Ltd.Associate – Bid Management at Subex Ltd.
Lakshmi Durga KogantiLakshmi Durga Koganti
Technical Writer at Cisco Systems Inc. Ltd.Technical Writer at Cisco Systems Inc. Ltd.