Subramanyan E
Chennai, India.
Summary
Collaborative leader with 15 years of experience in Automobile sales & marketing @ Sundaram Motors. Expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
17
17
years of professional experience
Work History
Corporate Manager
Sundaram motors | Mercedes-Benz
06.2021 - 05.2023
- Used excellent problem-solving and issue-resolution strategies to rectify difficulties quickly and effectively.
- Maximized performance by monitoring daily activities and mentoring team members from which resulted overall improvement in sale by 15 % to 29% same year.
- Corporate penetration improved by 35%
Branch Manager
Sundaram motors | Mercedes-Benz
10.2020 - 04.2021
- Maintained friendly and professional customer interactions.
Boosted customer base, acquiring new customers and identifying needs to deliver relevant products.
Assessed employee performance and developed improvement plans. This resulted attrition from 10% to 6%
Head of Business
Sundaram Honda
01.2018 - 10.2020
- Service labour revenue has hit highest by 1 crore.
All time high in sales margin retention which 107% throughout year in 2017. - Lead team of senior sales associates by delegating tasks and providing support to employees and clients as necessary.
- Established and maintained highly effective relationships with clients and industry partners to drive growth.
Implemented innovative business development strategies to increase customer base and expand market share.
Sales Manager
Sundaram Honda
01.2016 - 11.2018
- Market analysis- Identify potential areas in order to increase business.
- Forecast planning and Achievement.
- Retention of every potential manpower, yield result of achieving 100% sales commitment every month.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
Team Lead & Assistant manager
Sundaram Honda
02.2010 - 11.2015
- Trained new team members by relaying information on company procedures and safety requirements.
- Coached team members in techniques necessary to complete job tasks.
- Accomplished conversion ratio of 33% maintained which is higher than market standard.
- Established monitor Sales Quality index at all stages of buying process
Sales Consultant
Sundaram Honda
01.2006 - 01.2010
- Accomplished sales of 500 cars in span of 5 years.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Followed up with existing customers to provide additional support and address concerns.
- Improved market share from 11% to 19% in span of 3 months.
Education
Bachelor of Business Administration -
University of Madras
2012
Skills
- Manage Operations
- Budget Controls
- Capital Expenditures Oversight
- Employee Performance Evaluations
- Strategize Business Plans
- Customer Service Process Improvement
- Organizational Leadership
- Special Needs Clients
- Team Goals
- Critical Thinking
Accomplishments
- Built and nurtured key client relationships to grow corporate penetration by 35%.
- Received appreciation mails from customers for providing the quality of service.
- Sold 510 cars in a span of 5years
- Received an award from management for achieving for exceeding the target in all formats.
- Sold 100 cars in the month of March 2015 with team size of 6members
- Participated national level Sales contest held at Greater Noida Delhi in the year 2008
- 3 members of my team were elevated as Team leader during my tenure as a team leader& Assistant Manger.
- Sold 1002 cars in the financial Year 2017-2018 @madurai branch, maintaining average sales per month @ 85 cars
- Won an award in the year 2018 from Honda Cars India ltd for the best performance in Q4 -2017
- Ranked no 2 in sales satisfaction index in the Tamilnadu region in the year 2016
- Ranker as the Star Dealer in 2019 @ the All-India level for the prestigious President Award.
- Won a Trip to Japan in the year of 2019 for achievement of Target in Q3- 2018
- Clinched a 10 car deal of Mercedes Benz - C Class
Affiliations
- Implemented NH circle which helps to reduce the cost of Stationaries' and also the Manpower cost.
- Increase in Manpower Productivity.
- Standardised 5S way of life. ( Seiri, Seiton,Seiso, Seiketsu, Shitsuke)
I, hereby, declare that the above information furnished is true to the best of my knowledge.
Timeline
Corporate Manager
Sundaram motors | Mercedes-Benz
06.2021 - 05.2023
Branch Manager
Sundaram motors | Mercedes-Benz
10.2020 - 04.2021
Head of Business
Sundaram Honda
01.2018 - 10.2020
Sales Manager
Sundaram Honda
01.2016 - 11.2018
Team Lead & Assistant manager
Sundaram Honda
02.2010 - 11.2015
Sales Consultant
Sundaram Honda
01.2006 - 01.2010
Bachelor of Business Administration -
University of Madras
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