Subrat Sahoo
Chief Manager, Bank Of India
Mumbai,MH
Summary
Experienced Professional with over Ten years of experience in Banking Industry. Excellent reputation for resolving problems and improving customer satisfaction. Also has been member of committee for internal promotions as well as external recruitments.
Overview
10
10
years of professional experience
8
8
years of post-secondary education
Work History
Chief Manager - Marketing and Retail Liabilities
Bank of India
Mumbai, Maharashtra
07.2019 - Current
- Maintained energy and enthusiasm in fast-paced environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Used coordination and planning skills to achieve results according to schedule.
- Designed, implemented and enhanced national marketing initiatives to maximize outreach and product sales.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
Area Manager - Jamshedpur
Bank of India
Jamshedpur, Jharkhand
06.2019 - 07.2019
- Directed workforce planning, customer retention and customer service management for multiple locations.
Sales and Service Head
Bank of India
Jamshedpur, Jharkhand
10.2018 - 05.2019
- Drove operational improvements which resulted in savings and improved profit margins.
- Used coordination and planning skills to achieve results according to schedule.
- Conducted research, gathered information from multiple sources and presented results.
- Used Microsoft Word and other software tools to create documents and other communications.
Senior Branch Manager
Bank of India
Jamshedpur, Jharkhand
05.2018 - 09.2018
- Boosted branch sales by developing and deepening customer loyalty through incentive programs.
- Identified and capitalized on community business opportunities with effective networking.
- Maintained friendly and professional customer interactions.
- Maintained confidentiality of bank records and client information to prevent mishandling of data and potential breaches.
- Reviewed and edited loan agreements to promote efficiency and accuracy.
- Recommended loan approvals and denials based on customer loan application reviews.
RSM - Prime Clients Care
Bank of India
Jamshedpur, Jharkhand
07.2017 - 04.2018
- Carried out day-day-day duties accurately and efficiently.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Drove operational improvements which resulted in savings and improved profit margins.
Senior Branch Manger
Bank of India
Mohanpur - Baharagora, Jharkhand
12.2015 - 07.2017
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Developed team communications and information for meetings.
- Oversaw daily operations to ensure high levels of productivity.
- Identified issues, analyzed information and provided solutions to problems.
- Developed and maintained courteous and effective working relationships.
- Maintained excellent attendance record, consistently arriving to work on time.
- Exceeded goals through effective task prioritization and great work ethic.
- Served customers and followed outlined steps of service.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Improved operations through consistent hard work and dedication.
Manager - Marketing and Planning Department
Bank of India
Jamshedpur, Jharkhand
04.2014 - 12.2015
- Identified issues, analyzed information and provided solutions to problems.
- Resolved problems, improved operations and provided exceptional service.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Used coordination and planning skills to achieve results according to schedule.
Marketing Manager
Bank of India
Jamshedpur, Jharkhand
09.2011 - 04.2014
- Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
- Capitalized on industry and marketplace trends to strategize marketing solutions and enhance business operations.
- Assessed marketing copy, art comps and final designs and compared with established specifications.
- Cultivated and deepened productive client relationships to enhance collaboration and maintain responsiveness to changing strategies.
- Reviewed historical data and secure customer information to advise strategic campaign development.
Education
High School - Science
Kendriya Vidyalaya
Rourkela 07.2002 - 07.2004
Bachelor of Technology - Instrumentation & Electronics
Biju Patnaik University of Technology
Rourkela 07.2004 - 11.2008
MBA - Marketing
Institute of Management And Information Science
Bhubaneswar 07.2009 - 05.2011
Skills
Sales and marketing strategies
Timeline
Chief Manager - Marketing and Retail Liabilities
Bank of India
07.2019 - Current
Area Manager - Jamshedpur
Bank of India
06.2019 - 07.2019
Sales and Service Head
Bank of India
10.2018 - 05.2019
Senior Branch Manager
Bank of India
05.2018 - 09.2018
RSM - Prime Clients Care
Bank of India
07.2017 - 04.2018
Senior Branch Manger
Bank of India
12.2015 - 07.2017
Manager - Marketing and Planning Department
Bank of India
04.2014 - 12.2015
Marketing Manager
Bank of India
09.2011 - 04.2014
MBA - Marketing
Institute of Management And Information Science
07.2009 - 05.2011
Bachelor of Technology - Instrumentation & Electronics
Biju Patnaik University of Technology
07.2004 - 11.2008
High School - Science
Kendriya Vidyalaya
07.2002 - 07.2004
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