Summary
Overview
Work History
Education
Skills
Affiliations
Generic
SUBRATA BHATTACHARJEE

SUBRATA BHATTACHARJEE

Sales & Marketing Manager
Kolkata,West Bengal

Summary

Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products. A versatile professional having 9+ years of profound experience in Retail Operations, Sales Management, Visual Merchandising, Strategy Planning, Inventory Management, Payments Business, Project Management, Brand Management, Customer Retention, Relationship Management, and Team Management in an organization of high repute.

Overview

9
9
years of professional experience
3
3

English, Hindi & Bengali

Work History

Senior Manager, Projects

Sahaj Retail Limited
Kolkata
2022.08 - Current
  • Brainstormed and developed sales strategies to achieve short and long term sales revenue objectives.
  • Carried out and developed social media, e-blast and public relations campaigns.
  • Identified cost improvement changes and cost savings plans to increase company savings.
  • Developed and implemented new filing systems to improve organizational efficiency and productivity.
  • Executed appropriate staffing and budgetary plans to align with business forecasts.
  • Held monthly meetings to create business plans and workshops to drive successful business.

Senior Manager

Easebuzz Pvt. Ltd
2022.01 - 2022.08
  • Easebuzz is a software-enabled payments platform that is helping small businesses to digitize payments without worrying about their business process problems
  • Responsible for growing the company growth as a B2B fintech platform
  • Responsible for company monthly revenue & gross profit
  • Exposure across digital payments, Education, Travel, Utility, NBFC, ISP, Market place & Retail
  • Excellent in client relationship, achieving business expansion, enterprise client acquisition and account management target
  • Maintained strong relationships with Merchants & big partner
  • Coordinating with acquiring bank team
  • Handling New Merchants Queries Related to agreement, All KYC documents and complete On-boarding process
  • Responsible to drive good revenue generation, re seller partnership development, sales team training and development, merchant acquisition and retention strategies.

Manager

Axis Bank Limited
Kolkata
2021.06 - 2022.01
  • Controlling edge merchant business procurement, cultivating, and cash flow, as well as portfolio development through branch channel officers – CABSM-BM
  • Managing the marketing director team and maintaining the CRM with the latest updates on a daily basis with all the requisites
  • Accomplishing branch Fincon and Sales targets via the Branch channel, as well as handling Key Account escalations by providing a solution within TAT
  • Responsible for the tasks like Machine Stock Procurement, managing 52 branches escalation as well as merchant-by- merchant productivity monitoring

Deputy Manager

HDFC Bank Ltd
2019.02 - 2020.12
  • Synchronizing portfolios for 2300 retailers and 150 key accounts, as well as completing activities like cross-selling and meeting sales targets
  • Establishing training programs for the hiring and training of Relationship Officers in accordance with requirements meanwhile managing the merchandiser team
  • Supervising newly hired co-workers and managing higher volume POS Electronics merchants like (Reliance Digital, Great Eastern, Khosla Electronics, Aditya vision)
  • Skillfully increased EMI business penetration and RLFR Counters business on a month-to-month basis in a continuous way

Assistant Manager

CEAT Tyres Ltd
11.2017 - 02.2019

- Directly interact with dealers, take orders and carry out deliveries in the specific territory

- Ensure prompt supply on time and priority to CEAT exclusives

- Increase the volume of truck tyre sales and retread customers

- Coordinate with the regional manager in realization of quarterly sales targets and inputs from market and field interaction

- Assess customer requirements, handle queries and product feedback

- Make sales pitches and work in tandem with the regional manager to acquire new customers and retain existing clientele

- Tie up with fleet owners for developmental initiatives and branding of CEAT exclusive retail outlets

- Administer various discounts and schemes to dealers in the territory.

Territory Sales Supervisor

MRF Tyres Ltd
12.2016 - 11.2017
  • Collaborated with store managers to correctly showcase products, install displays and set up fixtures.
  • Developed sales strategy based on research of consumer buying trends and market conditions.
  • Reviewed daily metrics of account executives to evaluate strengths and weaknesses.
  • Handling MRF own exclusive network & Institutional Authority
  • Network expansion & developing existing network
  • Providing after sales service to replacement customers & OEM’s
  • Have a sharp watch on competitors activity and instantly act on it
  • Involve in various promotional activity like new product launch & customer engagement


Business Development Manager

GS Infoways
South Bengal,Kolkata
07.2012 - 02.2016
  • Reached out to potential customers via telephone, email and in-person inquiries.
  • Developed and implemented favorable pricing structures balancing firm objectives against customer targets.
  • Generated new business with marketing initiatives and strategic plans.
  • Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.

Education

MBA - Marketing

WBUT
Kolkata
2013 - 2015

BBA - Business Administration

Management Institute of Durgapur
Durgapur
2010 - 2013

Skills

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Affiliations

*Certificate of entrepreneurship from the Bengal Chamber of Commerce *Certificate for entrepreneur leader for 2011-12 by National Entrepreneurship Network .

*Accomplished Prestigious HDFC Bank “Oscar Award” for Top Sales *MRM Pan India Achieved top MRM contest trophy from EZETAP AGGREGATOR Company for highest business growth


TECHNICAL TRAINING SKILLS

*Project on Segmentation, Targeting & Positioning of various students from HCL Carrier Development Centre (Marketing) - 1 Month

*Project on Market Research and enrollment of new subscribers from Hindustan Times (Marketing) - 2Months

*Project on Brand Promotion Techniques from Brainware Consultancy Pvt. Ltd., (Marketing) - 1 Month

SUBRATA BHATTACHARJEESales & Marketing Manager