Subrata Dey
Medinipur
Summary
Dynamic Office Assistant with a proven track record at Sampurna Financial Services, enhancing operational efficiency through meticulous file organization and exceptional customer service. Skilled in data entry and relationship building, I successfully trained new hires and streamlined administrative processes, contributing to increased client satisfaction and a more productive work environment.
Overview
3
3
years of professional experience
Work History
Office Assistant
Sampurna Financial Services Private Limited
05.2024 - Current
- Assisted in managing schedules and appointments for financial advisors.
- Handled client inquiries via phone and email with professionalism.
- Maintained organized filing systems for important financial documents.
- Supported preparation of reports and presentations for management meetings.
- Coordinated office supplies inventory, ensuring timely replenishment.
- Implemented efficient record-keeping practices to enhance data retrieval speed.
- Collaborated with team members to streamline administrative processes.
- Trained new hires on office procedures and software applications effectively.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
- Increased customer satisfaction by providing professional and courteous front desk support.
Quality Engineer
Dhoot Transmission Private Limited
06.2022 - 07.2023
- Conducted quality inspections to ensure compliance with industry standards and specifications.
- Collaborated with cross-functional teams to troubleshoot quality-related issues and implement corrective actions.
- Developed and maintained quality documentation, including inspection reports and process control plans.
- Analyzed data from quality audits to identify trends and recommend improvements in processes.
Education
B.tech - Mechanical Engineering
Sanaka Education Trust's Groups of Institutions
Durgapur 07.2023
Diploma - Mechanical Engineering
Sanaka Education Trust's Groups of Institutions
Durgapur10.2020
Higher Secondary - Biological Sciences
Basantapur Jhareswar Bani Bhaban
Paschim Medinipur 06.2017
Madhyamik - Gender Studies
Panchgeria Netaji Vidyayatan
Panchgeria Paschim Medinipur 05.2015
Skills
- Customer service
- Positive attitude
- Time management
- Data entry
- File organization
- Organizing and categorizing
- Verbal communication
- Dedicated team player
- Administrative support
- Office administration
- Prioritizing work
- Mail handling
- Office management
- Excel spreadsheets
- File maintenance
- Strong problem solver
- Professional and mature
- Clerical support
- Document management
- Filing and data archiving
- Documentation and reporting
- Relationship building
- Office supplies management
Languages
Bengali
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
English
Intermediate (B1)
Timeline
Office Assistant
Sampurna Financial Services Private Limited
05.2024 - Current
Quality Engineer
Dhoot Transmission Private Limited
06.2022 - 07.2023
B.tech - Mechanical Engineering
Sanaka Education Trust's Groups of Institutions
Diploma - Mechanical Engineering
Sanaka Education Trust's Groups of Institutions
Higher Secondary - Biological Sciences
Basantapur Jhareswar Bani Bhaban
Madhyamik - Gender Studies
Panchgeria Netaji Vidyayatan