Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Subrata  Dey

Subrata Dey

Medinipur

Summary

Dynamic Office Assistant with a proven track record at Sampurna Financial Services, enhancing operational efficiency through meticulous file organization and exceptional customer service. Skilled in data entry and relationship building, I successfully trained new hires and streamlined administrative processes, contributing to increased client satisfaction and a more productive work environment.

Overview

3
3
years of professional experience

Work History

Office Assistant

Sampurna Financial Services Private Limited
05.2024 - Current
  • Assisted in managing schedules and appointments for financial advisors.
  • Handled client inquiries via phone and email with professionalism.
  • Maintained organized filing systems for important financial documents.
  • Supported preparation of reports and presentations for management meetings.
  • Coordinated office supplies inventory, ensuring timely replenishment.
  • Implemented efficient record-keeping practices to enhance data retrieval speed.
  • Collaborated with team members to streamline administrative processes.
  • Trained new hires on office procedures and software applications effectively.
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
  • Expedited document processing with accurate data entry and timely filing.
  • Increased customer satisfaction by providing professional and courteous front desk support.

Quality Engineer

Dhoot Transmission Private Limited
06.2022 - 07.2023
  • Conducted quality inspections to ensure compliance with industry standards and specifications.
  • Collaborated with cross-functional teams to troubleshoot quality-related issues and implement corrective actions.
  • Developed and maintained quality documentation, including inspection reports and process control plans.
  • Analyzed data from quality audits to identify trends and recommend improvements in processes.

Education

B.tech - Mechanical Engineering

Sanaka Education Trust's Groups of Institutions
Durgapur
07.2023

Diploma - Mechanical Engineering

Sanaka Education Trust's Groups of Institutions
Durgapur
10.2020

Higher Secondary - Biological Sciences

Basantapur Jhareswar Bani Bhaban
Paschim Medinipur
06.2017

Madhyamik - Gender Studies

Panchgeria Netaji Vidyayatan
Panchgeria Paschim Medinipur
05.2015

Skills

  • Customer service
  • Positive attitude
  • Time management
  • Data entry
  • File organization
  • Organizing and categorizing
  • Verbal communication
  • Dedicated team player
  • Administrative support
  • Office administration
  • Prioritizing work
  • Mail handling
  • Office management
  • Excel spreadsheets
  • File maintenance
  • Strong problem solver
  • Professional and mature
  • Clerical support
  • Document management
  • Filing and data archiving
  • Documentation and reporting
  • Relationship building
  • Office supplies management

Languages

Bengali
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
English
Intermediate (B1)

Timeline

Office Assistant

Sampurna Financial Services Private Limited
05.2024 - Current

Quality Engineer

Dhoot Transmission Private Limited
06.2022 - 07.2023

B.tech - Mechanical Engineering

Sanaka Education Trust's Groups of Institutions

Diploma - Mechanical Engineering

Sanaka Education Trust's Groups of Institutions

Higher Secondary - Biological Sciences

Basantapur Jhareswar Bani Bhaban

Madhyamik - Gender Studies

Panchgeria Netaji Vidyayatan
Subrata Dey