Subrata Kandar

Customer-focused, passionate professional energized by effectively communicating with hotel guests and ensuring they have a great experience. Provides exceptional customer service and increases revenues in fast-paced, competitive environments. Adaptable relationship builder with strong organization and communication skills who works persistently to exceed customer expectations and drive business growth.

key Qualifications & Responsibilities

• Greeted guests upon arrival and provided exceptional service throughout their visit to ensure returning customers.
• Maximized tableside sales opportunities by introducing special menu items and upselling additional items when appropriate.
• Recorded orders accurately within the point-of-sales system to reduce errors in billing or delivery times.
• Regularly performed side work duties such as restocking inventory, cleaning dining areas, Key Achievement: Recognized as “Employee of the year (Redison Blu, nagpur). Recognized as “ Employee of the month (kochi Marriott,kerala) due to exceptional customer service.