Subrata Panda

• Effectively leading a team of ~180 working on software development for IoT transportation industry and providing Tier-1 and Tier-3 support 24 X 7.
• Hired and managed employees to maximize productivity while training staff on niche technologies and processes.
• Strategically coordinated operations according to objectives and capabilities, effectively allocating resources to meet competing demands.
• Extended the development centre to Pune, that was key to implementing Data Lake to handle large scale data processing capabilities
• Guided the team to implement company’s first AI/ML based container status (%age filled/empty) alerts.
• Applied excellent problem-solving, process development, and strategic implementation skills to lead and support all areas of operations.
• Improved employee satisfaction rating by realigning and enforcing policies, attained a Glassdoor review rating of 4.1 (was 2.9)
• Effectively coordinated with on-site (USA, EU, SA) stake holders for seamless and efficient software development and timely release.
• Technology stack: Java, C#.Net, React JS, Big Data, AWS, OCI, MySQL, Oracle, SQL Server, Cassandra, Redis, Snowflake etc...

• Delivered large-scale, complex programs with revenues from on-shore & off-shore locations with a focus on technology transformation; collaborating with leadership teams to evaluate technology / delivery challenges
• Lead culturally diverse IT team with ~100 members across multiple technology and functional areas entailing architects, developers, animators, designers, directing business and IT project portfolios, balancing resources, demand, opportunity, ROI and risk
• Crafted delivery plans and implementing target operating models from India Development Center for leveraging new business enablement, reducing costs and streamlining operations to ensure competitiveness across the market
• Steered diverse responsibilities, including strategy planning & execution, new initiatives & operations across various stints with the group; delivering exceptional client service throughout complex, mission-critical solutions
• Technology stack: PHP, MySQL, C#.Net, React JS

• Rendered consultancy services for local product start-ups; spearheaded an entire gamut of operations from conceptual phase to the next stage (fine-tuning, proof of concept, documentation) entailing Solution Architecture and Integration
• Evaluated tools and 3rd party software/framework/components and led the development of various solutions as per requirements
• Defined and established software development, testing and release processes
• Hired key technical resources to kick-start development

* (@nowpos.com - between 2009-2010)

• Headed the entire offshore delivery function for Hospitality, Travel, Utilities customers including the P&L function with a team of over 200 people; built profitable relationships with premier clients
• Successfully managed a growth of over 400% in revenue and head-count in over 24 months
• Delivered effective solutions for Fortune 100 clients including SW Airlines, eBay, US Airways, Hawaiian Airlines and Hyatt
• Strategized resource requirement, developed management plans for the projects with focus on resource retention and optimal resource utilization
• Monitored customer quality metrics and took proactive steps to implement resolutions and restore acceptable levels.
• Coordinated delivery of contracted solutions at program level and in full accordance with outlined cost, scheduling and quality terms.

• Successfully led a team of ~40 developers in building Good Mobile email software for Motorola phones.
• Transitioned end-to-end product development from contractors to in-house staff
• Received Performance Award (“Bravo”) for effectively implementing hiring processes which increased hiring efficiency by 40% and improved staff retention (slashed the attrition rated from 6% to 2%)
• Augmented the satisfaction level by 20% through stakeholders survey on five different parameters entailing Technical Skills, Quality of Work, Innovation, Proactive and Communication
• Technology stack: VC++, Proprietary security platform

• Secured 100% success across all pre-sales activities for securing multiple businesses for the employer
• Implemented tools & processes to execute auto-build, both manual and tool based effective code reviews
• Led the development efforts of multiple clients on different technology stacks - primarily C++, Java and .Net
• Pivotal in securing CMMi L5 certification for Catalytic Software Ltd.
• Monitored and tested application performance to identify potential bottlenecks, develop solutions and collaborate with developers on solution implementation.

• Jan’01-Apr’02 Seranova / Silverline Technologies, India as Solution Architect
• Jun’00-Jan’01 E-Dr, Jacksonville, FL as Senior Consultant, Director Offshore Dev Center
• Sep’96-Jun’00 Merrill Lynch, Jacksonville, FL as Consultant