Sucharita MAITY, CSM®
Pune, MH, India
Summary
Sr. Technical Program Manager with 8+ years of experience driving end-to-end delivery of complex software programs across Product, Engineering, and Data Science teams. Strong background in Agile execution, cross-functional coordination, and scalable system improvements. Proven ability to partner with engineering on system design, manage technical risks, and improve delivery predictability through data-driven program management.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Senior Agile Project Manager
DeepIntent
Pune
10.2023 - Current
- Leading cross-functional programs across product lines aligning engineering execution with business priorities and technical strategy
- Own Agile ceremonies, including sprint planning, backlog grooming, and data-driven retrospectives, improving sprint predictability by ~30%
- Partner with engineering leadership on system design discussions, contributing to scalability improvements and reduction in recurring production issues (~25%)
- Drove automation initiatives (AI-assisted JIRA workflows, release tracking), reducing manual tracking effort by ~70% and improving release visibility
- Identified and mitigated cross-team dependencies and technical risks, reducing release delays by ~20% across major initiatives
- Improved engineering efficiency by reducing average epic cycle time from ~10 weeks to ~6 weeks through workflow optimization
- Established KPI and SLA dashboards for leadership, enabling data-driven decision-making and faster escalation handling
- Coordinated across Product, Engineering, and Data Science teams (~20+ stakeholders), ensuring alignment on priorities, timelines, and deliverables
Program Manager
Amazon
Hyderabad
12.2021 - 10.2023
- Managed large-scale Last Mile technology programs focused on address management systems impacting delivery operations
- Collaborated with engineering and product teams to scope and deliver system enhancements improving data accuracy and operational efficiency (~15–20%)
- Led sprint execution and backlog prioritization across multiple teams, ensuring timely delivery of roadmap commitments
- Built reporting dashboards and metrics frameworks to improve visibility into program health, risks, and dependencies
- Streamlined cross-team coordination, reducing handoff delays and improving on-time delivery rates
- Supported release planning and execution across distributed teams, ensuring minimal disruption to live operations
Associate Program Manager
Johnson Controls
Pune
08.2019 - 12.2021
- Delivered engineering solutions contributing to cost optimization and improved product performance
- Collaborated with cross-functional teams to support product development and release cycles
Embedded Developer
Johnson Controls
Pune
08.2018 - 08.2019
- Delivered engineering solutions contributing to cost optimization and improved product performance
- Collaborated with cross-functional teams to support product development and release cycles
Education
B. Tech - Electronics & Communications Engineering
West Bengal University of Technology
Kolkata, WB01-2018
Scholarship Exchange Program - GIS, Machine Learning, Computer Vision
Asian Institute of Technology
Pathum Thani, Thailand01-2018
Skills
- Technical Program Management
- System Design Collaboration
- Agile (Scrum, Kanban, SAFe) Delivery
- Sprint Planning & Backlog Grooming
- Release Management
- Vendor Management
- Cross-functional Leadership
- Stakeholder Management across all levels
- Risk & Dependency Management
- Data Analytics, KPI Tracking & Metrics Reporting
- Advanced JIRA management & automation
- Process Improvement
- Program Governance & Compliance
- P&L, CapEx & Budgeting
AWARDS
- Hulktivator Award – DeepIntent (2024)
- Role Model Award – Amazon (2023)
- Above & Beyond – Johnson Controls (2021)
Certification
- Certified Scrum Master (CSM®)
- Experience working with cloud-based systems and distributed engineering teams
- Familiar with APIs, system integrations, and scalable architecture discussions
Timeline
Senior Agile Project Manager
DeepIntent
10.2023 - Current
Program Manager
Amazon
12.2021 - 10.2023
Associate Program Manager
Johnson Controls
08.2019 - 12.2021
Embedded Developer
Johnson Controls
08.2018 - 08.2019
B. Tech - Electronics & Communications Engineering
West Bengal University of Technology
Scholarship Exchange Program - GIS, Machine Learning, Computer Vision
Asian Institute of Technology