Summary
Overview
Work History
Education
Skills
Accomplishments
Personal Information
HOBBIES & INTREST
Languages
Additional Information
Timeline
Hi, I’m

SUCHARITA RASHID

Kolkata
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
SUCHARITA RASHID

Summary


LEADER BY ATTITUDE AND GO GETTER FOR ACHIEVEMENT

Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products. Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.

Overview

30
years of professional experience

Work History

The HHI Group Of Hotels (S P Jaiswal Estates Pvt. Ltd.)

Manager Project Administration & Business Development
07.2006 - Current

Job overview

Job Role as a Project Manager

Working closing with the Corporate TEAM for the Group of Hotels and other subsidiaries business.

  • Lead the Projects for Hotel Expansion nas existing renovation and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Outlined work plans, determined resources, wrote timelines, and generated initial budgets as part of project scope determination.
  • Supported business continuity and disaster recovery.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
  • Developed comprehensive project plans to ensure on-time delivery and successful outcomes.
  • Implemented structured change management processes to minimize disruption during system upgrades or process improvements.
  • Fostered a culture of continuous improvement by soliciting feedback from team members and implementing changes to enhance efficiency and productivity.
  • Simplified application and resource provisioning.
  • Developed project plans identifying key issues, approaches and performance metrics.
  • Created and implemented contingency plans to address potential risks.
  • Maintained licensing contracts with vendors.
  • Wrote, updated and maintained project documentation.
  • Oversaw and personally negotiated the purchases of Materials and equipment related to all Hotel Projects for the best possible corporate industry rates.
  • Resolved staff conflicts and identified potential areas of improvement.
  • Enabled better decision-making with accurate data reporting specifically for each implementation project''s unique requirements.
  • Monitored contracts and service level agreements to identify potential risks and implement mitigation actions to protect development process from unforeseen delays and costs.
  • Designed and implemented key metrics to measure asset inventory accuracy.
  • Monitored project budgets closely to identify cost-saving opportunities while maintaining quality standards.
  • Partnered with project team members to identify and quickly address problems.
  • Led post-implementation reviews to identify areas for improvement in future projects, contributing valuable insights for ongoing optimization efforts.
  • Evaluated vendor proposals, negotiated contracts, and managed external partners to ensure successful collaboration on projects.
  • Reduced project completion time by optimizing scheduling, task allocation, and resource management.
  • Maintained detailed records of all projects completed within scope, budgetary constraints, and specified deadlines.
  • Created implementation methodologies to control project costs and meet deadlines.

Job Role on Administration & Business Development

  • Controlled resources and assets for department activities to comply with industry standards and government regulations.
  • Facilitated smooth transitions by conducting hands-on training sessions with end-users during system rollouts or process changes
  • Analyzed and reported on key performance metrics to senior management.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Increased profit by streamlining operations.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
  • Developed systems and procedures to improve operational quality and team efficiency.
  • Controlled costs to keep business operating within budget and increase profits.
  • Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Optimized supply chain operations through strategic vendor partnerships and efficient logistics planning.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
  • Implemented new inventory management system to optimize stock levels and reduce waste.
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
  • Developed robust contingency plans to ensure business continuity during unforeseen disruptions.
  • Improved marketing to attract new customers and promote business.
  • Developed and implemented business strategies to achieve business goals and stay competitive.
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.
  • Facilitated successful cross-functional collaborations for the completion of key projects, fostering strong working relationships among team members.
  • Planned and budgeted accurately to provide business with resources needed to operate smoothly.
  • Streamlined workflows by identifying bottlenecks in existing systems and proactively addressing these challenges through appropriate solutions implementation.
  • Led change management initiatives to drive organizational transformation without compromising employee morale or productivity levels.
  • Drove operational efficiency through data-driven decision-making processes, leveraging analytics tools for informed strategy development.
  • Implemented innovative marketing campaigns that boosted brand awareness and generated significant sales leads.
  • Cultivated partnerships with external stakeholders to maximize business opportunities and extend network reach within the industry sector.
  • Conducted competitive analysis to identify market trends and capitalize on emerging opportunities for growth.
  • Established team priorities, maintained schedules and monitored performance.
  • Defined clear targets and objectives and communicated to other team members.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Managed stakeholder expectations through clear communication of goals, objectives, and timelines.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Facilitated smooth collaboration between departments through clear communication channels.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Directed initiatives to improve work environment, company culture or overall business strategy.
  • Developed strong relationships with vendors, resulting in better pricing and improved service quality.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Reduced operational risks while organizing data to forecast performance trends.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Raised property accuracy and accountability by creating new automated tracking method.

The HHI Group of Hotels (S P Jaiswal Estates Pvt. Ltd.)

Executive Assistant to CMD
05.1995 - Current

Job overview

  • Assisting the CMD and second in command after CMD on Corporate Roles of the Organization on various Business Strategy Operations/verticals of the Company & its Projects.
  • Travelling with the CMD to visit all the hotels every month for inspections and discuss on business results
  • Handled confidential and sensitive information with discretion and tact.
  • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
  • Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
  • Processed travel expenses and reimbursements for executive team and senior management group.
  • Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
  • Organized and coordinated conferences and monthly meetings.
  • Provided professional administrative support during board meetings, including agenda preparation and minute-taking duties.
  • Supported executives in decision-making processes by conducting research and presenting findings in clear formats.
  • Prepared and edited presentations on behalf of executives for both internal meetings and external conferences.
  • Enhanced productivity by organizing travel arrangements and coordinating accommodations for executives.
  • Assisted in the development of company policies and procedures, contributing to a more organized work environment.
  • Improved office efficiency by implementing new filing systems and document management processes.
  • Aided in the recruitment process by screening resumes, scheduling interviews, and assisting with candidate selection.
  • Collaborated on special projects to improve overall business operations within the organization efficiently.
  • Delivered exceptional organizational support enabling executive focus on high-level strategic initiatives fostering company growth.
  • Contributed to budget management by monitoring expenses and providing detailed expenditure reports regularly.
  • Proactively identified areas requiring attention or improvement aligning priorities effectively in line with executive preferences.
  • Used advanced software to prepare documents, reports, and presentations.
  • Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Supported business and hospitality needs of corporate partners and staff during meetings and company events.
  • Developed strong relationships with vendors leading to improved contract terms resulting in cost savings for the company.
  • Updated spreadsheets and created presentations to support executives and boost team productivity.
  • Conducted research and analyzed data to provide detailed reports on various business topics.
  • Handled payroll processing tasks accurately while maintaining strict adherence to deadlines for timely payments.
  • Transcribed meeting minutes to support sales, business development and senior management teams.
  • Developed and maintained automated alert systems for important deadlines.
  • Implemented time-saving solutions that significantly reduced meeting preparation times through efficient resource allocation.
  • Filed paperwork and organized computer-based information.
  • Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
  • Worked with senior management to initiate new projects and assist in various processes.
  • Updated and maintained confidential databases and records.
  • Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
  • Took notes and dictation at meetings.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Coordinated events and worked on ad hoc projects.
  • Created and managed office systems to efficiently deal with documentation.
  • Wrote reports, executive summaries and newsletters.
  • Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
  • Promoted team productivity by keeping supplies organized and well-stocked.
  • Led staff and vendors in providing high level of service for owner and guests.
  • Organized Yearly Annual Budget Meets for the group with presentation on the group and individual Business reports on behalf of all the hotels to the CMD and Board of Directors and Shareholders,

Peerless Inn

Secretary to the GM-Corporate
09.1994 - 04.1995

Job overview

  • Dealing with preparation and organizing periodic Financial Reports with Comparatives of Budgeted & Actual figures for meetings
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Maintained daily report documents, memos and invoices.
  • Handled daily scheduling tasks and provided administrative support for entire department.
  • Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
  • Entered data into system and updated customer contacts with information to keep records current.
  • Maintained electronic filing systems and categorized documents.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Managed executive calendars, scheduling appointments and meetings to optimize time management.
  • Created and updated records and files to maintain document compliance.
  • Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
  • Promoted a positive image of the organization through clear communication both internally with colleagues and externally with clients.
  • Drafted agendas, recorded minutes and generated documents to facilitate meetings.
  • Assisted in event planning and execution for company functions such as conferences, workshops, or social gatherings.
  • Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Developed strong working relationships with vendors to ensure timely delivery of supplies at the best possible prices.
  • Coordinated travel arrangements for senior staff, ensuring smooth business trips with minimal disruptions.
  • Created detailed reports summarizing critical data points such as budgets or performance metrics for easy review by upper management.
  • Collaborated with cross-functional teams on special projects to achieve successful outcomes within deadlines.
  • Booked airfare, hotel, and ground transportation to coordinate office travel.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Transcribed and organized information to assist in preparing speeches and presentations.
  • Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
  • Fostered a positive work environment to improve team morale and productivity levels.
  • Negotiated favorable contracts with suppliers, securing competitive pricing without compromising on product quality or service delivery standards.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.

Education

Assembly of God Church School
Calcutta, West Bengal

I.C.S.E.

Assembly of God Church School
Calcutta, West Bengal

I.S.C. (Com.)

Xavier Institute of Management
Jamshedpur, Jharkahnd, India

from General Business Management
04.2009

University Overview

  • Professional Development Studies: Executive Development Program in Project Management for Senior Professionals, in 2019 from XLRI , Jamshedpur., [2019]
  • Professional Development Studies: EMDP : Senior Executive Development Program in Driving Growth - The CXO Program (CXO-1) XLRI , Jamshedpur., [2023]
  • Sustainable Growth for the present Organization for the coming three years - Pitching to the Board of Directors and Investor for spend on expansion and renovation of the group. - Capstone Project


South Calcutta Girls College
Kolkata, India

Bachelor of Arts from English, Political Science, Education, History
04.1998

Skills

  • Team Leadership

  • Verbal and written communication

  • Complex Problem-Solving

  • Strategic Planning

  • Operations Management

  • Project Management

  • Cross-Functional Teamwork

  • Customer Relationship Management (CRM)

  • Performance Management

  • Policy Implementation

  • Schedule Preparation

  • Performance Evaluations

  • Business Administration

  • Negotiation

  • Budget Control

  • Business Development

  • Business Planning

  • Financial Management

  • Expectation setting

  • Teamwork and Collaboration

  • Decision-Making

  • Computer Skills

  • Team Development

  • Work Planning and Prioritization

  • Managing Operations and Efficiency

  • Task Delegation

  • Goal Setting

  • Documentation And Reporting

  • MS Office

  • Interpersonal Relations

  • Process Improvement

  • Administration and Reporting

  • Business Analysis and Reporting

  • Cost Control

  • Revenue Forecasting

  • Fiscal Management

Accomplishments

  • Projects Corporate Operation Enhancement Project Steered comprehensive gap analysis leading to strategic improvements in hospitality service delivery.
  • Cultivated partnerships with state-of-the-art technology providers for supply chain and service optimization. Deployed rigorous performance dashboards, enhancing oversight and regional performance.
  • Facilitated operational excellence by capitalizing on feedback systems to optimize customer centricity. Designed and executed innovative service standards, amplifying the brand's service philosophy.

  • In The HHI Group Acquisition and Execution of Hotel Projects


  • Projects Initiated, planned n Executed with Architect Juneja & Associates n Premnath & Associates HHI Kolkata - 1997 - Total Banqueting hall n space and floor index of 7000 Sqft Lounge Bar Cum Restaurant Swimming Pool and Cafeteria 2000 to 2003
  • Renovation of three floor of 70 Rooms and 4 luxurious Suite and a VVIP Lounge for these rooms 2006 - 2007
  • New 140 Seater Coffee Shop along with display Kitchen and a proper Coffee Shop Kitchen
  • Front Facade and Pathway and Portico Area 2007 - 2008
  • Was a part of the team in Expansion and Acquisition of additions to the group Hotels Successfully Lead the Project with timelines with Architect Jitu Malhotra, Nikhil Verma ( Interiors) MEP Clancy Global (Mumbai)
  • Project in Bhubaneswar Odisha - Re modeling, renovating of existing rooms and creating New Coffee Shop, additional building construction of 40 rooms, new banquets and Swimming pool. Front Facade and Portico.
  • Lead and handled the MEP Consultant, Team and Contractors 2012 - Expansion and Acquisition Team of Acquiring hotel in Pune, Maharashtra Heading the Total Project With Architect Anup Kothari of Kothari Associates Delhi, Interiors - Juneja & Associates and MEP - Clancy Global Small Luxury Boutique Hotel of 50 Rooms with top class amenities and unique concept of Coffee Shop, Bar, Lobby Reception and Kichen in one seen Floor without partition abd walling concept. 2013
  • Expansion and Acquisition Team of Acquiring hotel in Bengaluru, Karnataka 2016 Part of the Five Star Committee a classification of the HHI Group 2008 till date Heading and leading the Administrative Functions of the Hotel Major Achievement
  • During Covid achieved to convert loan from Government Bank to Private Bank coverting interest rate from 12.50% to 7.5%
  • Handle the sane leading the team of limited executives from accounts. Reduced huge aging Creditors from Covid time within one and half years Achieved in formulating systems and getting Zero bad debt and full recovery of debtors from 2021 till date
  • Implementing ERP systems in a hotel IDS software after Covid fir MIS reporting systems to the Corporate Office.
  • Streamlining the process of Supply Chain Management and creating proper asset registers for asset and stock audits along with insurance claims Corporate Vendor Management with best rates possible along with 120 days credit policy.
  • Lead the team in changing era of Digital Marketing for creation of New Website / Planning and executing Photo shoots and event dairies of promotions and managing SEO and SMO. Worked with Channel Managers - Pheagus, Reztrip and Staah

Personal Information

  • Husband's Name: Sk. Abdul Rashid

Working as Regional SBU Head - Fortis Hospital

Fortis Healthcare Limited – an IHH Healthcare Berhad Company – is a leading integrated healthcare services provider in India. It is one of the largest healthcare organizations in the country with 28 healthcare facilities, 4,500+ operational beds (including O&M facilities), and over 400 diagnostics centers (including JVs). Fortis is present in India, the United Arab Emirates (UAE), Nepal & Sri Lanka.

  • Date of Birth of Self : 05/02/74

HOBBIES & INTREST

Reading Booking on Management Studies and Self Growth


Fun Activities : Design activities to keep the morale of the team with fun and seriousness

Usually go with family with Activities park to bond with my family and enjoy without judgement


Studying & Acquiring Knowledge : Making myself equipped with knowledge which widen my perspective so that I can keep my sense of studying keep going with updated course and discussing on these topics to learn more and more. Increases my confidence level.


Culinary Exploration - Innovation & Fusion


Travelling

Languages

English
Advanced (C1)
Bengali
Advanced (C1)
Hindi
Intermediate (B1)

Additional Information

Awards Received


BEST PERFORMER FOR THE YEAR IN PROJECTS & ADMINISTRATIONS Year 2013 & 2014 & 2019


Spearheaded a regional support initiative that empowered the launch of two new luxury hotels, setting a benchmark for the industry. Pioneered a financial oversight transformation by integrating analytical tools, which led to an annual increase in profitability by 15%.

Timeline

Manager Project Administration & Business Development

The HHI Group Of Hotels (S P Jaiswal Estates Pvt. Ltd.)
07.2006 - Current

Executive Assistant to CMD

The HHI Group of Hotels (S P Jaiswal Estates Pvt. Ltd.)
05.1995 - Current

Secretary to the GM-Corporate

Peerless Inn
09.1994 - 04.1995

Assembly of God Church School

I.C.S.E.

Assembly of God Church School

I.S.C. (Com.)

Xavier Institute of Management

from General Business Management

South Calcutta Girls College

Bachelor of Arts from English, Political Science, Education, History
SUCHARITA RASHID