Sucheta Mishra
Marketing Professional
Bengaluru,KA
Summary
Motivated, inspired and persuasive individual seeking opportunity to demonstrate potential to make a positive impact in Marketing and Public Relations. Fast learner with strong work ethics, solid leadership experience and superior networking skills.
Overview
2
2
years of professional experience
5
5
years of post-secondary education
3
3
Certifications
Work History
Freelancing- Events
Self
Bhubaneswar, Odisha
12.2018 - 03.2020
- Communication strategy for events.
- Identification and acquisition of sponsors for events.
- Customer acquisition and retention.
- Content Creation and dissemination for marketing.
- Conceptualizing and execution.
- Marketing communication strategy.
- Used coordination and planning skills to achieve results according to schedule.
Assistant Restaurant Manager- Management Trainee
HMS Host Pvt. Ltd.
Bengaluru, Karnataka
07.2018 - 12.2018
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Kept restaurant compliant with all federal and local hygiene and food safety regulations.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Immediately resolved issues with patrons by employing careful listening and communication skills.
Event Coordinator
The Stadel Hotel
Kolkata, West Bengal
11.2015 - 05.2016
- Coordinated florists, photographers, videographers, musicians, officiants and ceremony participants during rehearsals and pre-ceremony, ceremony and reception events.
- Enhanced client satisfaction ratings by scheduling on-site service requests, managing show logistics and booth functionality needs to meet demands.
- Coordinated schedules and timelines for events.
- Mentored customer service, marketing, sales and accounting teams.
Education
Masters in Hospitality Management
School of Hotel Management, S'O'A University
Bhubaneswar 07.2016 - 06.2018
Bachelors in Business Administration-General
D.A.V. School of Management, Utkal University
Bhubaneswar 08.2012 - 08.2015
Skills
MS PowerPoint
MS Word
Managing customer relationships
Complaint handling
Customer acquisition strategies
Food handling training
Excellent social skills
Outstanding communication skills
Bilingual
Sponsorships
Marketing and advertising
Campaign development
Certification
Microsoft PowerPoint from Beginner to Advanced
Internships
1. Siemens Pvt. Ltd., Gurugram- Recruitment & selection
· Conducting telephonic interviews
· Writing job descriptions
· Scheduling face-to-face interviews
· Arranging meetings
2. Taj Bengal, Kolkata- Culinary arts
· Worked with a group of Chefs in different departments of hotel kitchen
· Worked according to the SOP
· Coordinated with F&B service teams related to food delivery of the guests
· Guest interaction in Live-kitchen in restaurants as a Chef trainee
3. Park Sishmo, Bhubaneswar- Hotel Operations
Worked in four operational departments in the Hotel- Front office, Housekeeping, Food & beverage service and Food production
· Guest handling
· Customer complaint handling
Timeline
E-mail Writing & Etiquette
08-2021
Digital Marketing Specialist Course (Pursuing)
08-2021
Microsoft PowerPoint from Beginner to Advanced
07-2021
Freelancing- Events
Self
12.2018 - 03.2020
Assistant Restaurant Manager- Management Trainee
HMS Host Pvt. Ltd.
07.2018 - 12.2018
Masters in Hospitality Management
School of Hotel Management, S'O'A University
07.2016 - 06.2018
Event Coordinator
The Stadel Hotel
11.2015 - 05.2016
Bachelors in Business Administration-General
D.A.V. School of Management, Utkal University
08.2012 - 08.2015