Sucheta Patnaik

• Lead manual testing efforts across web, mobile, and API applications
• Analyze business requirements, functional specifications, and user stories
• Develop and maintain detailed test plans, test cases, and test scenarios
• Execute functional, regression, system, integration, smoke, and UAT testing
• Perform defect identification, logging, tracking, and verification using JIRA / Azure DevOps / Bugzilla
• Conduct exploratory testing to identify high-risk and edge-case defects
• Collaborate with developers, product owners, and stakeholders to resolve issues
• Validate defect fixes and perform re-testing and full regression cycles
• Ensure compliance with QA standards, testing processes, and SDLC best practices
• Participate in Agile/Scrum ceremonies including sprint planning, stand-ups, and retrospectives
• Support User Acceptance Testing (UAT) and validate acceptance criteria
• Prepare test execution reports, defect metrics, and quality status dashboards
• Mentor junior QA engineers and review test artifacts for quality and coverage
• Contribute to continuous improvement initiatives for QA processes and methodologies

Asset Engineering Team

• Created and executed test strategies, test plans, and test cases for enterprise GenAI solutions across Healthcare, SAP, Salesforce, and marketing domains.
• Led functional testing and validation of AI-driven healthcare claims management platform (Claims Processing UI) and GenAI assets including automated test case generation, functional specification document generation, ABAP code generation, workshop deck generation, and SAP localization.
• Validated Salesforce and marketing GenAI assets such as Solution Advisor, solution design documents, AI-generated test cases and user stories, and creator assistant tools to ensure accuracy, consistency, and business alignment.
• Performed functional testing of internal and external APIs
• Analyzed API requirements, specifications (Swagger/OpenAPI), and business flows
• Designed and executed API test cases covering positive, negative, and boundary scenarios
• Validated request/response payloads, headers, parameters, and HTTP status codes
• Verified data integrity, transformations, and downstream system integrations
• Tested authentication and authorization mechanisms (OAuth, API keys, tokens)
• Conducted end-to-end integration testing between APIs and dependent applications
• Validated error handling, fault tolerance, and API response messaging
• Performed regression testing to ensure API stability across releases
• Used tools such as Postman for API validation
• Collaborated with developers and integration teams to resolve API defects
• Logged, tracked, and retested defects using JIRA

CLIENT NAME: First Abu Dhabi Bank

• Understanding workflow of existing credit card options available in FAB app
• Preparing Testcases for each screen using FIGMA and discussing with BA
• Identifying bugs in both Android and iOS platforms for the Islamic CC in FAB app and working with back-end team, developers for quick resolution (by helping decode the root cause)
• Performed Functional Testing, Integration Testing, Regression, End-to-end and sanity checks
• Mentoring and managing new team members and bringing them up to speed
• Used Scrum Agile Methodology for each test cycles and deliverables.
• Participated in daily Scrum calls and status meetings and coordinated with business and developers to track the progress

CLIENT NAME: Bank of America

• Preparation of Test plan and Test strategy
• Understanding the PACE Application (asset Servicing and Settlement services) and its functionality end-to-end
• Formulation of Testcases
• Performed Baseline Testing and Integration Testing, Performance Testing, Exploratory testing and sanity checks
• Used Scrum Agile Methodology for each test cycles and deliverables
• Participated in daily Scrum calls and status meetings and coordinated with business, developers to track the project.
• Mentoring and managing new team members and bringing them up to speed
• Daily task allocation and status calls
• Defect management using MLQC

CLIENT NAME: Freedom Mortgage

• Understanding the sales portal 6.1.5 end-to-end
• Preparing CTD models and generation of Testcases using IQP for each portlet
• Performed Functional Testing, Integration Testing, Regression, and sanity checks
• Mentoring and managing new team members and bringing them up to speed
• Used Scrum Agile Methodology for each test cycles and deliverables.
• Participated in daily Scrum calls and status meetings and coordinated with business and developers to track the progress

CLIENT NAME: UPS

• Understanding the LH Application and its functionality end-to-end
• Formulation of Testcases
• Performed Baseline Testing and Integration Testing, Performance Testing and UAT
• Used Scrum Agile Methodology for each test cycles and deliverables.
• Participated in daily Scrum calls and status meetings and coordinated with business, developers to track the project.
• In each testing cycle following activities were performed:
• A) Online Testing
• Execute each online transaction, verify it is displaying the respective online screen properly
• Verify the navigations from one online screen to other screens
• Test the functionality of each online screen is working fine
• Perform various operations from the online screen eg - Add, update, delete, retrieve data
• Verify each field of the online screen, if it is populating the data accurately
• Validate data in back-end tables (IMS-DB & DB2) updated by Online transactions
• Verify presentation of fields on BMS Screens same as IMS screens
• Testing of batch jobs that are triggered from the screens
• B) Batch Testing
• Prepare the test input files
• Execute the Batch job(s)
• Verify the Batch jobs have completed successfully
• Verify the Job log, SYSOUT summary report
• Verify the output files created, validate the data, and number of records written
• Verify the exception or error reports created, if any.
• Validate data in back-end tables (IMS-DB & DB2) updated by the Batch jobs

CLIENT NAME: Elevance Health, Inc (Formerly Anthem, Inc)

• Understood the requirements and formulated the test specifications including test plan and test scenarios based on requirements.
• Working with Product Owners, Scrum Master, Developers to understand the requirement and resolve any issues.
• Developed manual test cases to meet the business requirements of the different modules.
• Involved in generating execution reports from JIRA.
• Execution of test cases and documented bugs with evidence and reported them with detailed information to the development team.
• Investigated bugs and interfaced with developers to resolve technical issues
• Kept track of the new requirements / change in requirements of the Project.
• Performed Functional, Agile, Regression, integration and System testing.
• Generated Test reports and metrics for higher management and officials.
• Participated in daily Scrum calls and status meetings and coordinated with business, developers to track the project.
• Transferred knowledge, mentored the engagement teams, monitored team performance and provided feedback to all levels of management.

CLIENT NAME: NASCO

• Led end-to-end benefits and claims testing across multi-payer health plans (CareFirst, Horizon, MASS, Dental), ensuring clean claims via TBM grid validation and M238.
• Drove defect triage and grid optimization across complex benefit structures (ICD-9/10, Omnia, Master, Optional grids), partnering closely with coders and developers.
• Owned client communication, daily status reporting, and release readiness while mentoring junior testers and standardizing QA knowledge repositories.
• Oversaw functional testing for NASCO Payment Engine and Cash Screen applications, ensuring accuracy of claims adjudication and financial transactions.