Suchi Gupta
Bengaluru,Kanataka
Summary
A business management professional committed to client service with a proven track record of success in business development, client retention and client satisfaction. A collaborative cross-functional leader, I have demonstrated success in defining staffing strategies, building high-performing teams, achieving demanding operational and financial goals.
Overview
9
9
years of professional experience
5
5
years of post-secondary education
4
4
Languages
Work History
Manager- Key Account, Operations & Client Support
Flexing It
2022.04 - Current
- Oversaw a diverse portfolio of prominent clients, managed end to end client relationships while leveraging a strategic approach.
- Strategically managed an extensive portfolio of clients including Mckinsey, EY, Deloitte, PWC, Merck, Medtronic, Gartner, L'Oreal, Pernod Ricard and Jaquar among others.
- Delivered revenues of more than 3 cr in Q3 FY 23-24 securing month on month growth across accounts via extensive research on business setups, functions, hiring trends etc.
- Drove targeted business development and revenue operations initiatives tailored to specific client types, ensuring sustained growth and success.
- Achieved a 100% SLA adherence on project requirements leveraging a structured identify suitable talent, negotiate compensation with consultants, vendors/ SME's and finalize contract requirements.
- Effectively managed, mentored and motivated a team of over 20 associates fostering individual development through performance management.
Manager- BD & Strategic Partnerships
Flexing It Pvt Ltd
2021.10 - 2022.04
- Successfully managed the full sales cycle, from prospecting to closing deals helping increase the annual revenue.
- Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
- Conducted product demonstration and presentations to C level executives in prospective organizations, showcasing the value of the PaaS solution for their short-term hiring needs.
- Generated and qualified inbound leads through prospecting activities including email campaigns, talent showcases using tolls like LinkedIn and Apollo.io
- Developed and executed strategic account plans to maximize revenue and enhance client satisfaction.
Sales Development Manager
Zomentum
2020.08 - 2021.05
- Achieved team revenue totals by bringing in over $15,000 in sales monthly
- Built 8-member high performing team from scratch
- Resolved all vendor and account problems efficiently while exceeding sales quotas by 30%
- Executed revenue models, process flows, operations support and customer engagement strategies.
- Increased sales revenue by implementing strategic growth initiatives and fostering strong client relationships.
Sales and Strategic Alliances Manager
Obeya Underpinnings LLP
2020.03 - 2020.09
- Designed and implemented the company's sales, profit and strategic objectives.
- Designed, developed and implemented the strategic alliances and the digital presence required for the firm.
- Implemented innovative marketing campaigns that boosted brand awareness and generated significant sales leads.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
Head of Sales & Operations
Sparkplug Coworks Pvt Ltd
2018.07 - 2020.01
- Designed, developed and implemented the strategic alliances and the digital presence required for the firm
- Designed, implemented and achieved the company's sales, profit and strategic objectives
- Achieved an increment of 50% in sales revenue over a period of one year
- Helped expand the company operations to new branches
- Assisted sales team members in developing customer relationships, and building customer loyalty.
Scripting Scheduler
Deluxe Digital Studios
2015.12 - 2016.06
- Developed and communicated short term look-ahead schedules to keep
the team abreast of upcoming work while acting as a liaison between the
sister offices in Montreal, Paris and LA.
Education
Masters - International Business
Mount Carmel College
Bangalore 2016.06 - 2018.05
Bachelor of Science - Hotel Management Catering And Tourism Tech
IIAS School of Management
Siliguri 2011.05 - 2014.05
Skills
- Sales Reporting
- Customer service
- Verbal and written communication
- Strategic account development
- Coaching and mentoring
Managerial skills
Timeline
Manager- Key Account, Operations & Client Support
Flexing It
2022.04 - Current
Manager- BD & Strategic Partnerships
Flexing It Pvt Ltd
2021.10 - 2022.04
Sales Development Manager
Zomentum
2020.08 - 2021.05
Sales and Strategic Alliances Manager
Obeya Underpinnings LLP
2020.03 - 2020.09
Head of Sales & Operations
Sparkplug Coworks Pvt Ltd
2018.07 - 2020.01
Masters - International Business
Mount Carmel College
2016.06 - 2018.05
Scripting Scheduler
Deluxe Digital Studios
2015.12 - 2016.06
Bachelor of Science - Hotel Management Catering And Tourism Tech
IIAS School of Management
2011.05 - 2014.05
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