SUCHISMITA BEHERA
Baripada
Summary
Dynamic professional with 3 years of experience in customer service and billing, notably at Legend Automotive. Proven expertise in relationship management and billing processes, complemented by strong communication skills. Adept at maintaining records and enhancing customer satisfaction, ensuring seamless operations and support across various roles.
Overview
3
3
Languages
1
1
Certification
7
7
years of professional experience
Work History
Billing Executive
Bala Bajaj
Baripada
10.2019 - 12.2021
- Managed billing and invoice processes to ensure accuracy and timely completion.
- Maintained organized billing records and facilitated smooth daily counter operations.
- Responded to customer billing inquiries and processed routine documentation efficiently.
- Completed one year of service in a billing support role.
Customer Relationship Executive (CRE)
Legend Automotive
Baripada
01.2022 - 10.2024
- Prioritized customer satisfaction through effective communication and support.
- Managed customer inquiries and relationship management to enhance client engagement.
- Coordinated service-related requirements between customers and internal teams to ensure timely resolution.
- Maintained customer records and supported follow-ups.
- Accumulated two years of experience in customer service.
Sales Executive
Jyote Motors(NEXA)
Baripada
06.2025 - 12.2025
- Facilitated sales follow-ups and streamlined customer messaging to improve engagement.
- Executed a 6-month engagement to enhance customer satisfaction and service delivery.
- Maintained professional service standards while managing routine sales tasks, ensuring customer satisfaction.
- Assisted customers with product inquiries and sales requests, enhancing customer experience.
Receptionist
Sai Adarsha Higher Secondary School
Raghunathpur
03.2026 - Current
- Managed reception and front-desk activities, ensuring positive visitor experiences.
- Handled telephone calls, inquiries, and messages, facilitating effective communication.
- Coordinated with staff, students, parents, and visitors, fostering a welcoming environment.
- Maintaining records and supporting day-to-day administrative work.
Education
High School Certificate (10th) -
Rakhal-Gope New Govt. High School
Baripada03-2017
Higher Secondary (+2) - Arts
Baripada H.S. School
Baripada03-2019
Bachelor's Degree (UG) - Arts
North Orissa University (now Maharaja Sriram Chandra Bhanja Deo University)
Baripada03-2022
Skills
- Billing & Invoicing
- Billing Administration
- Tally with GST
- Customer relationship management
- Sales follow-up
- Document management
- Computer software proficiency
- Team Coordination
- Administrative Support
- Interpersonal communication
Personal Information
- Date of Birth: 03-02-2001
- Gender: Female
- Blood group: O+ve
- Marital Status: Married
Certification
- OS-CIT (Odisha State Certificate in Information Technology) — 85.93%, Odisha State Open University / OKCL | Issued April 2022,
OCOC Certificate Course in Tally with GST — 79.9%, Odisha State Open University / OKCL | Issued May 2023.
Languages
Odia
Advanced (C1)
C1
Hindi
Advanced (C1)
C1
English
Beginner
A1
DECLARATION
I hereby declare that the information provided above is true and correct to the best of my knowledge and belief.
SUCHISMITA BEHERA
DATE:
Timeline
Receptionist
Sai Adarsha Higher Secondary School
03.2026 - Current
Sales Executive
Jyote Motors(NEXA)
06.2025 - 12.2025
Customer Relationship Executive (CRE)
Legend Automotive
01.2022 - 10.2024
Billing Executive
Bala Bajaj
10.2019 - 12.2021
High School Certificate (10th) -
Rakhal-Gope New Govt. High School
Higher Secondary (+2) - Arts
Baripada H.S. School
Bachelor's Degree (UG) - Arts
North Orissa University (now Maharaja Sriram Chandra Bhanja Deo University)