Summary
Overview
Work History
Education
Skills
Languages
Disclaimer
Personal Information
Profile Summary - Experience
Affiliations
Certification
Languages
Timeline
Generic

SUCHISMITA MANGARAJ

Ahemdabad

Summary

Proficient AutoCAD Draftsman and Customer Care Executive with demonstrated ability in creating detailed drawings and managing project revisions. Known for effective communication and problem-solving skills that enhance customer satisfaction and project execution.

Overview

4
4
years of professional experience
1
1
Certification

Work History

AutoCAD Draftsman AND BACK-OFFICE EXECUTIVE

HRP INFRA PVT LTD
Ahemdabad
08.2025 - Current
  • Created detailed AutoCAD drawings for architectural and engineering projects.
  • Coordinated with project teams to integrate feedback into design revisions.
  • Edited existing CAD files to incorporate new features as well as make corrections on existing drawings.

Customer Care Executive

CARGO MOTORS AHEMDABAD PVT LTD
Ahemdabad
02.2025 - 07.2025
  • Resolved customer complaints through effective communication and problem-solving skills.
  • Collaborated with team members to ensure timely order processing and delivery.
  • Provided product information and support to enhance customer satisfaction.
  • Supported the implementation of customer feedback initiatives for service improvement.
  • Participated in training sessions to learn about company policies and services offered.
  • Provided customer service by responding to phone, email, and in-person inquiries in a timely manner.
  • Investigated customer complaints and provided solutions within acceptable time frames.
  • Developed and maintained relationships with customers to ensure their satisfaction.
  • Maintained high satisfaction score by consistently resolving first-call issues.

Monitoring Team Member

INVENT GRID (IG Drones)
Bhubaneswar
01.2022 - 01.2024
  • Monitoring all the team member, projects and Deliveriables to client asper requirement.
  • Tracking all the data processing and assist to team members to coordinating and planning the project to deliveries on time.
  • Excellent people interaction skills developed through few years of Coordination with Client, Sub contractors & Engineering teams.
  • Preparation of the Project Status Reports (Daily, Weekly and Monthly) which includes the Project Schedule, Resource Analysis and Document Status for management reviews.
  • Reporting client on weekly and monthly basis for target achieved, future plans, backlog analysis and constraints.
  • Conducting meeting for site engineers periodically to review and solve the siteconstraints.
  • Communicate & coordinate with the consultants to clear drawing related issues and getting revised drawing from them.
  • Maintaining records for Approved Drawings, Materials and Resources.

Education

Diploma - AUTOCAD

CTTC
BHUBANESWAR
11-2021

B.TECH - Civil Engineering

Eastern Academy of Science & Technology
Cuttack, Odisha
04-2020

Skills

  • AutoCAD drafting
  • Design revisions
  • CAD file management
  • Technical documentation
  • Project coordination
  • Data analysis
  • Client communication
  • Problem solving
  • Team collaboration
  • Effective communication

Languages

  • English
  • Odia
  • Hindi

Disclaimer

I hereby declare that the above-mentioned details are very true and accurate to the best of my Knowledge., SUCHISMITA MANGARAJ

Personal Information

  • Date of Birth: 06/22/99
  • Nationality: Indian

Profile Summary - Experience

Overall, 2 years of experience in Autocad, Gis and Monitoring of project execution.

Affiliations

  • READING BOOKS
  • TRAVELLING
  • PHOTOGRA[HY

Certification

  • DIPLOMA IN AUTOCAD FROM CTTC BHUBANESWAR

Languages

ODIA
First Language
English
Upper Intermediate (B2)
B2
Hindi
Intermediate (B1)
B1

Timeline

AutoCAD Draftsman AND BACK-OFFICE EXECUTIVE

HRP INFRA PVT LTD
08.2025 - Current

Customer Care Executive

CARGO MOTORS AHEMDABAD PVT LTD
02.2025 - 07.2025

Monitoring Team Member

INVENT GRID (IG Drones)
01.2022 - 01.2024

Diploma - AUTOCAD

CTTC

B.TECH - Civil Engineering

Eastern Academy of Science & Technology
SUCHISMITA MANGARAJ