SUCHISMITA MANGARAJ
Ahemdabad
Summary
Proficient AutoCAD Draftsman and Customer Care Executive with demonstrated ability in creating detailed drawings and managing project revisions. Known for effective communication and problem-solving skills that enhance customer satisfaction and project execution.
Overview
4
4
years of professional experience
1
1
Certification
Work History
AutoCAD Draftsman AND BACK-OFFICE EXECUTIVE
HRP INFRA PVT LTD
Ahemdabad
08.2025 - Current
- Created detailed AutoCAD drawings for architectural and engineering projects.
- Coordinated with project teams to integrate feedback into design revisions.
- Edited existing CAD files to incorporate new features as well as make corrections on existing drawings.
Customer Care Executive
CARGO MOTORS AHEMDABAD PVT LTD
Ahemdabad
02.2025 - 07.2025
- Resolved customer complaints through effective communication and problem-solving skills.
- Collaborated with team members to ensure timely order processing and delivery.
- Provided product information and support to enhance customer satisfaction.
- Supported the implementation of customer feedback initiatives for service improvement.
- Participated in training sessions to learn about company policies and services offered.
- Provided customer service by responding to phone, email, and in-person inquiries in a timely manner.
- Investigated customer complaints and provided solutions within acceptable time frames.
- Developed and maintained relationships with customers to ensure their satisfaction.
- Maintained high satisfaction score by consistently resolving first-call issues.
Monitoring Team Member
INVENT GRID (IG Drones)
Bhubaneswar
01.2022 - 01.2024
- Monitoring all the team member, projects and Deliveriables to client asper requirement.
- Tracking all the data processing and assist to team members to coordinating and planning the project to deliveries on time.
- Excellent people interaction skills developed through few years of Coordination with Client, Sub contractors & Engineering teams.
- Preparation of the Project Status Reports (Daily, Weekly and Monthly) which includes the Project Schedule, Resource Analysis and Document Status for management reviews.
- Reporting client on weekly and monthly basis for target achieved, future plans, backlog analysis and constraints.
- Conducting meeting for site engineers periodically to review and solve the siteconstraints.
- Communicate & coordinate with the consultants to clear drawing related issues and getting revised drawing from them.
- Maintaining records for Approved Drawings, Materials and Resources.
Education
Diploma - AUTOCAD
CTTC
BHUBANESWAR11-2021
B.TECH - Civil Engineering
Eastern Academy of Science & Technology
Cuttack, Odisha04-2020
Skills
- AutoCAD drafting
- Design revisions
- CAD file management
- Technical documentation
- Project coordination
- Data analysis
- Client communication
- Problem solving
- Team collaboration
- Effective communication
Languages
- English
- Odia
- Hindi
Disclaimer
I hereby declare that the above-mentioned details are very true and accurate to the best of my Knowledge., SUCHISMITA MANGARAJ
Personal Information
- Date of Birth: 06/22/99
- Nationality: Indian
Profile Summary - Experience
Overall, 2 years of experience in Autocad, Gis and Monitoring of project execution.
Affiliations
- READING BOOKS
- TRAVELLING
- PHOTOGRA[HY
Certification
- DIPLOMA IN AUTOCAD FROM CTTC BHUBANESWAR
Languages
ODIA
First Language
English
Upper Intermediate (B2)
B2
Hindi
Intermediate (B1)
B1
Timeline
AutoCAD Draftsman AND BACK-OFFICE EXECUTIVE
HRP INFRA PVT LTD
08.2025 - Current
Customer Care Executive
CARGO MOTORS AHEMDABAD PVT LTD
02.2025 - 07.2025
Monitoring Team Member
INVENT GRID (IG Drones)
01.2022 - 01.2024
Diploma - AUTOCAD
CTTC
B.TECH - Civil Engineering
Eastern Academy of Science & Technology
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