Suchismita Sural Samaddar

Cloud Solution Architect (Banking Sector)

- Defined and implemented cloud-based solutions (AWS, Azure,GCP, SaaS solutions) aligned with business needs.

- Designed scalable, secure, cost-effective solutions supporting digital transformation.

- Led cloud adoption, migration, and integration of legacy systems.

- Ensured governance, compliance, and data protection in cloud operations.

- Collaborated with cross-functional teams and vendors to deliver business outcomes.

- Monitored and optimized cloud resources for performance and cost efficiency.

- Drove digital transformation projects for Pan organization initiatives & for property services & Network portfolio.

Delivery Manager

- Delivery Oversight: Ensured timely, quality project execution aligned with business goals.

- Client Management: Acted as primary contact, monitor SLAs, resolve queries, and strengthen relationships.

- Operational Excellence: Tracked KPIs (SLAs, AHT, utilization, attrition), drive efficiency and improvements.

- Financial Control: Managed budgets, optimize costs, and ensure profitability.

- Team Leadership: Led cross-functional teams of more than 100 resources, mentored staff, and aligned performance with organizational objectives.

Mainframe Developer & Analyst

- Gathered requirements, prepared project plans/WBS, and created high‑level design documents for Insurance Project.

- Developed and implemented Campaign Management Tool for Retail module (COBOL/JCL/DB2).

- Provided production support for Insurance module, resolving tickets/abends within SLA to minimize business impact.

- Reviewed technical documents and enforced quality management procedures, conducting reviews, audits, and quality events.

- Acted as Analyst/Project Lead, guiding development teams and coordinating with stakeholders for smooth project delivery.

• Conducted thorough root cause analyses on recurring defects, resulting in the implementation of effective corrective actions.
• Provided detailed reports on quality metrics to senior management, enabling informed decision-making regarding process improvements.

• Developed scalable and maintainable code in mainframe .Skilled in TELON, CICS, COBOL, VSAM, IMS
• Developed reusable components that significantly reduced development effort on multiple projects.
• Implemented effective debugging strategies, resulting in fewer software defects and increased reliability.