Suchitra Mudaliar
Talent Acquisition Leader
Chennai
Summary
Experienced Talent Acquisition leader with a demonstrated history of working in the SAAS, information technology and services industry. Skilled in Employer Branding, Leadership Hiring, Sales and GTM Recruitment, HRMS/ATS Management, Customer Relationship Management (CRM), team management, executive reporting and project management.
Overview
11
11
years of professional experience
2
2
Certifications
4
4
Languages
Work History
Senior Manager - Talent Acquisition
Razorpay
04.2023 - Current
- Charter increased to hiring across levels for Non Tech roles in Sales, Marketing, Operations, Strategy, Partnerships, Banking, PeopleOps, Finance and Legal. Working closely with leadership to scale COO and CFO's BU.
- Supporting and managing a team of 7-8 members to cater to volume hiring, mid senior, leadership and niche requirements
- Balance competing priorities efficiently while maintaining focus on critical tasks requiring immediate attention.
- Managed budgets effectively, achieving financial objectives while maintaining strict control over hiring cost.
- Reduced costs (0% agency cost), optimized resource allocation, and improved efficiency in managing projects.
- Implemented and developed operational standards, policies and procedures -IJP Policy and Rehire Policy
- Find innovative and time saving ways to build talent pool, save time to screen and time to offer
- Established team priorities, maintained schedules and monitored performance.
- Projects : Initiated Culture Assessment, Candidate experience survey tool implementation and reporting, Interview Training, Initiated JD revamp and repositiory, Hiring Guide Curation and Implementation. Quality of Hire Scorecard.
Manager - Talent Acquisition
Razorpay
03.2022 - 06.2023
- Hiring across levels for Non Tech roles in Sales, Marketing, Operations, Strategy, Partnerships
- Leading a team of recruitment superstars to build and scale the RazorpayX, Capital, Poshvine and Ezetap business
- Encourage a culture of knowledge sharing and continuous improvement within the team
- Facilitate regular team meetings, brainstorming sessions, and training workshops to share best practices, industry trends, and innovative recruitment strategies
Lead - Talent Acquisition - Corporate Functions
Freshworks
06.2021 - 03.2022
- Bringing in great talent and building teams in Freshworks
- Experienced in Sales and Growth (GTM) Marketing, Customer Onboarding & Support(CXG Hiring), and Corporate functions - Finance & HR
- Collaborating and leading programs for Employer Branding
- I work closely with the senior leadership, reporting team, and key recruitment stakeholders globally to develop and execute outreach Via Glassdoor, surveys
- Collaborating with teams for internal and external campaigns to scale up recruitment
- Projects - Interview certification program, ATS Implementation - core team - testing and training module
Talent Acquisition Specialist - Sales and Customer Experience
Freshworks
06.2019 - 05.2021
- Passionate, driven, results-oriented recruiter with a flair for partnering with business and carving careers for promising candidates for our GTM functions across India and APAC
- Believe in playing as one team, set benchmarks, forecast and track against hiring metrics and partner with different functions to scale
- Responsible for achieving recruitment metrics
- I.e Diversity, offer to Join, Quality of Hire, Cost per Hire & TAT
- Recognized as a key contributor in increasing gender diversity hiring for BU's managed
- Increased conversion ratio, kept agency cost to less than 2% for the entire year
- Projects and Initiatives taken - Candidate Experience Survey, Delivering WoW moments to candidates (Spot Offer Program), Career Restart Program for Diversity hiring, Diversity and Inclusion campaign, ATS Implementation.
Team Lead Recruitment - Digital Ad, Sales & Leadership
iOPEX Technologies Philippines Inc.
10.2017 - 05.2019
- Managed strategic hiring for iOpex across their offices based in US, UK, Chennai, Blore and Manila
- Team lead for ramping up digital ad operations unit - India and APAC
- Build job vs talent pool competency alignment with hiring managers
- Partner with placement cells of tier1/tier 2 colleges for targeted campus hiring, outreach, student briefing and facilitation, testing and screening, offer and onboarding.
- Participating in HR audits
- Managing team of 5-6 recruiters to handle various critical positions related to RPA, IoT, Networking, Sales and Digital Ad Operations
- Training and mentoring team, managing weekly, monthly and quarterly reporting for the team performance and stakeholder meetings
- Scorecard for R&R, PMS
- Implemented DISC profiling assessment for Senior/ Executive hiring.
Talent Acquisition - Citiphones & Branch Banking
Citi
04.2015 - 09.2017
- Managing consumer banking hiring for entire South India and Rest of Maharashtra
- Experienced in lateral and bulk hiring for operation and technology units in Citibank South India
- Stakeholder Engagement and Vendor Management, worked closely with Branch Heads, Sales Head and Business Operations head to hire for their teams.
- Tracking TA metrics and reporting to leadership
- Managed offer release and ATS management for 200+ campus offers from Tier 1 and Tier 2 colleges
- HR Functional Consultant for Taleo Implementation.
Senior Recruitment Consultant- Leadership Hiring
Golden Opportunities
01.2013 - 04.2015
- Discussing and understanding the commercials and requirement gathering
- Market mapping for the clients and identifying the target companies
- Head hunting profiles for leadership hiring and critical requirements
- Business development and market analysis
- Candidate Management- Client Management.
- Few successful placements - AGM - SCM Transitions, SM - SCM Operations, SM - Talent Management, Director - Talent Acquisition IT, Director - F&A Transitions, SM -Program Management
Education
B.E, Computer - Computer Science
Mgm College Of Engineering & Technology
PGD-HRM, Human Resources Management And Services - Management Studies- HR
Savitribai Phule Pune University
Skills
Technical Recruitingundefined
Websites
Certification
NLP Practitioner Certification - Udemy
Timeline
Senior Manager - Talent Acquisition
Razorpay
04.2023 - Current
Manager - Talent Acquisition
Razorpay
03.2022 - 06.2023
Agile Learning Organisation - Josh Bersin Academy
06-2021
Lead - Talent Acquisition - Corporate Functions
Freshworks
06.2021 - 03.2022
NLP Practitioner Certification - Udemy
06-2020
Talent Acquisition Specialist - Sales and Customer Experience
Freshworks
06.2019 - 05.2021
Team Lead Recruitment - Digital Ad, Sales & Leadership
iOPEX Technologies Philippines Inc.
10.2017 - 05.2019
Talent Acquisition - Citiphones & Branch Banking
Citi
04.2015 - 09.2017
Senior Recruitment Consultant- Leadership Hiring
Golden Opportunities
01.2013 - 04.2015
B.E, Computer - Computer Science
Mgm College Of Engineering & Technology
PGD-HRM, Human Resources Management And Services - Management Studies- HR
Savitribai Phule Pune University
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