Sudarsan Srinivas

• Expert in complex SQL queries for backend data manipulation
• Developed data models & visualizations using OBIEE
• Extensive knowledge of SDLC, testing methodologies (Unit, Integration), & STLC
• Proficient in Java & various SQL dialects (MySQL, SQL Server, Oracle SQL)
• Validated CRUD operations with databases using REST APIs
• Utilized JIRA for defect management, issue escalation, & progress tracking
• Collaborated effectively with Scrum Master & Product Owner on daily tasks
• Successfully implemented a Power BI reporting solution that increased report generation efficiency by 30%
• Developed a self-service Power BI dashboard for the sales team, leading to a 20% increase in data-driven decision-making
• Possess strong knowledge of DAX functions and data cleansing techniques in Power BI
• Contributed to a Python ML model that reduced customer data sorting time by 40%
• Working knowledge of Azure Data Factory (ADF) & PySpark
• Familiar with Azure Cloud Computing concepts (networking & data storage)
• Created 30+ interactive filters, parameters, and calculations in Tableau dashboards and worksheets.
• Built detailed summary reports using groups, hierarchies, and datasets in Tableau.
• Leveraged GIT for version control, tracking changes in files, and coordinating work among multiple developers.

Application Support Engineer , 06/2024 - Present

Kripya Solutions Private Limited, Chennai

• Provide end-to-end support for Centric, a Process Life Cycle Management tool, ensuring seamless operation and swift resolution of technical issues.
• Act as the primary point of contact for identifying, diagnosing, and troubleshooting issues reported via JIRA.
• Assess and classify reported issues to determine if they are application-related or linked to expressions, then escalate to the appropriate team for further investigation and resolution.
• Collaborate with cross-functional teams to deliver timely and effective solutions, ensuring minimal disruption to business operations.
• Continuously monitor system performance and provide proactive support to optimize user experience and system efficiency.