Sudarshan Kalwankar
Product Manager
Mumbai
Summary
Detail-oriented team player with strong organizational skills. Proven ability to successfully manage multiple projects simultaneously while maintaining a high degree of accuracy. Adept at prioritizing tasks and meeting deadlines in fast-paced environments. Consistently recognized for exceptional attention to detail and commitment to delivering quality results.
Overview
7
7
years of professional experience
Work History
Product Manager
Ambit Finvest Pvt LTD - Digikredit Finance Pvt LTD
03.2022 - Current
- IT product: LOS, LMS and CRM ( Finnone, Mifin, In-House Develop LOS, Salesforce CRM, Zoho CRM, M-CAS, Beat CRM)
- Mobile Application develop from starch in house (CRM)
- Automated BBPS process and LOS integration
- LOS and LMS API end to end integration
- CRM and LOS API end to end integration
- Payment Gateway integration such as Payu & Razor pay
- NACH integration with Nupay
- Requirement Gathering: Gathered requirements from multiple departments including Operations, Credit, Risk & Policy, Collection, Branch, Sales, Digital Team, and Fraud Control Unit
- Documentation: Prepared comprehensive requirement documents for both Engineering and Business teams
- Acceptance Criteria: Defined acceptance criteria for user stories and established best practices in collaboration with peers
- Collaboration: Collaborated with software development and testing teams to design and develop solutions aligned with stakeholder needs
- Product Development: Led product development initiatives and formulated business strategies to target specific audiences
- Competitor Analysis: Conducted competitor analyses to maintain technological and process superiority
- IT Product Campaign: Initiated campaigns to explore limitations of in-house IT products and strategized leveraging solutions
- UI/UX Review: Reviewed UI/UX screens using Zeplin, providing valuable feedback for improvement
- Product Ownership: Prioritized features for sprint cycles as the product owner
- Design and Architecture: Created flow diagrams and architectures using draw.io for clear development understanding
- Issue Resolution: Managed escalations, resolved issues, and handled critical situations during project execution
- Implementation and Validation: Implemented ongoing projects, ensuring requirements were met through thorough product testing
- Collaborated closely with partners, teams, system integrators, and contractor agencies
Product Manager
Paycraft solution Pvt Ltd
09.2019 - 01.2022
- Employee of the Quarter 2020 July to Sept
- Demonstrated Transit Automatic Fare Collection & EMV Payment Systems to Government Officials for Pune and Mumbai Metro Lines (3, 2A, 2B)
- Led EMV Payment Product Development & Integrated AFC System for Mumbai Metro Line 1
- Provided EMV Payment Implement Solution to BANKs for Transit Smart Payment Cards
- Managed Cross-Functional Teams, Coordinated Software Dev, Testing, IT & Infra Activities
- Proficient in Scrum Agile SDLC, JIRA Project Management, User Story Creation
- Prepared Comprehensive Documentation: Design, User Manual, Test Cases
- Reviewed Team Work, Ensured Deliverables Match Project Scope
- Conducted Gap Analysis for Legacy Systems, Translated Business Req to Functional Specs
- Collaborated on UI/UX Design, Prioritized Features as Product Owner
- Designed Flow Diagrams & Architecture Using Draw.io
- Resolved Escalations, Critical Issues, Implemented Projects at Client Sites
- Deep Expertise in Offline Payment Solutions, Token/Closed Loop Cards
Business Analyst Intern
LOGO, INFOSOFT
04.2018 - 08.2018
- Requirement Analysis of DNMS and develop reports in it
- Documentation (Business Requirement Document, Functional Specification Document) covering client's requirement, expectations and documentation of product's usage and features
- Manual testing of DNMS application
- Develop dashboards, analytical charts and reports in Qlik Sense and Microsoft BI
- ERP Support and Solutions
- Report development and customization of ERP
Volunteer
EDUCO, INDIAFoundation NGO
11.2017 - 11.2017
- To the various sports activities held in BMC schools
- Simplifying data of students for further submission to government bodies
- Identifying the data duplications in government documentation in BMC schools and prepared report of it to submit government bodies, for Operation Management
Education
Bachelor of Engineering - Computer Science
SR Engineering & Management
08.2012 - 6 2016
MBA/PGDM - Information Tech & Business Analytics
ITM College of Management
06.2017 - 6 2019
Skills
Technical expertise
Product Management
Business Tool- Tableau
Business Tool- JIRA software
Business Tool- Confluence
Application Tools - MS office
Application Tools - Drawio
Application Tools - Android studio
Project Management
Product demonstration
Timeline
Product Manager
Ambit Finvest Pvt LTD - Digikredit Finance Pvt LTD
03.2022 - Current
Product Manager
Paycraft solution Pvt Ltd
09.2019 - 01.2022
Business Analyst Intern
LOGO, INFOSOFT
04.2018 - 08.2018
Volunteer
EDUCO, INDIAFoundation NGO
11.2017 - 11.2017
MBA/PGDM - Information Tech & Business Analytics
ITM College of Management
06.2017 - 6 2019
Bachelor of Engineering - Computer Science
SR Engineering & Management
08.2012 - 6 2016