Sudarshan Reddy

• Led a team of over 350 engineers in India, overseeing portfolios such as Global Security Operations, Sales Enablement, Customer Experience, Quality Engineering, and PMO functions.
• Managed numerous multi-year, multi-million dollar programs, including digital transformation, cloud migrations, legacy system decommissioning, and re-architecture and re-engineering projects.
• Collaborated closely with SAP and other partners to establish HANA Enterprise Cloud (HEC) offerings at BLR and Manesar data centers.
• Led pre-sales and solutioning teams, partnering with Airtel sales teams to provide Colocation and ADM services.
  - Participated in System Reliability Engineering (SRE) to stabilize production systems, reducing incidents by 13% through quality assurance initiatives.
• Built teams based on trust and transparency, promoted innovation through hackathons, and adopted an Automation First mindset with a 95% automation index.
• Served as Employee Experience Lead, achieving an EEI score of 93% and a Glassdoor/Ambition Box rating of 4.2.
• Coordinated with various Indian functions (HR, TA, Finance, Procurement, Facilities, Legal, Security, and Business) to ensure lean, efficient, and employee-friendly policies and processes supporting business growth.
• Managed budget, demand, and headcount (~$40M budget planning and monthly tracking, hired 350 new employees in a year).
• Organized yearly hackathons locally and globally to address real business problems.
  - Designed and implemented a hybrid work model.
• Led the India IMT team for Covid-19 management, collaborating with global teams to roll out policies and reporting.
• Enhanced employee onboarding experience by launching UpLink and Hypercare, reducing churn by 7%.
• Managed PAN India vendor onboarding, de-boarding, and quarterly reviews (QMR).
• Implemented SuccessFactors and skill transformation initiatives.
• Oversaw facility management, optimizing usage, colocation, workspace design, and transportation, realizing significant cost benefits.
• Managed finance and procurement, optimizing capital and operational expenses, simplifying processes, and designing policies, resulting in $0.35M in benefits and improved employee allocation.
• Formed Employee Resource Groups (ERGs), rolled out charters, event calendars, and conducted reviews.

• AIOps tool - BigPanda, AppDynamics, Zabbix, Splunk
• Automation Tools: Accelq, Selenium, SOA Test, Python Robo
• Software - ServiceNow, Salesforce, Commerce Cloud, Vlocity, Java Fullstack, Kafka, MongoDB, GraphSQL

Dare to Lead, Brene Brown

• Social worker dedicated to improving education and addressing malnutrition.
• Established a pre-university college in an underprivileged district of Karnataka, achieving nearly 400% growth in five years. Improved the state district class 12 rank by 6 positions.
• Honorable board member of a consulting firm, contributing to a revenue increase of up to 900,000 Euros.
• Honorable member and treasurer of a large housing society, managing an annual budget of $4.6 million and overseeing special projects worth $3.1 million. Developed a strategy and roadmap for adopting new technologies and software for Facilities Management Systems (FMS).