A Passionate Training Manger with Automobile Sales Back ground, with an experience of 16+ years and a proven track-record to drive profitability through strategic growth, leading teams, and implementing effective Sales learning and Development programs
Overview
16
16
years of professional experience
6
6
Languages
Work History
Regional Training Manager
Aditya Birla Opus Paints
03.2024 - Current
Streamlined onboarding process for new hires, accelerating their integration into the company culture.
Boosted employee satisfaction scores by addressing skill gaps through tailored workshops and On the Job Trainings
Increased overall workplace efficiency through the implementation of effective training strategies.
Established clear performance metrics and tracking systems to assess the impact of ongoing training efforts consistently.
Collaborated with cross-functional teams to customize training materials for various departments.
Identified areas for improvement within the organization, designing actionable solutions through targeted training initiatives.
Enhanced employee performance by developing targeted regional training programs.
Evaluated the effectiveness of existing training methods, making necessary adjustments to optimize results.
Provided coaching and mentoring to aspiring managers, fostering a supportive learning environment.
Empowered employees to take charge of their career trajectories through personalized growth plans developed in partnership with their supervisors.
Implemented a comprehensive train-the-trainer program, further expanding in-house expertise and capabilities.
Directed field training to enhance participants' skills.
Managed all exempt employee coaching, training, and performance improvement actions.
Guiding my Associate Trainers to achieve the KPI for the associates through various training Programs and Conduct TTTs
Best Regional Training Manger award for FY24-25 and along with 4 additional awards with in an Year.
Area Sale Manager
TATAPLAY
08.2021 - 03.2024
Driving sales through distribution to attain market leadership in the given territory, through growth in gross numbers and revenue.
Monitoring quality of acquisition through the distribution channel.
Ensure availability of stock at retail while adhering to the norms.
Execute promotional activities for channel partners to drive sales and build market credibility.
Achieve zonal revenue target for the distribution channel across all products.
Keep motivation levels high through regular meetings with distributors, retailers, offroll sales representatives.
Channel Development and Infrastructure and Process Compliance
Aggressive execution of Sales programs (i.e., new schemes / promotions / trade engagement etc.) to deliver targeted numbers of customers and revenue.
Timely Collection of the market information such as competitor activities initiatives and analyses the same with the help of Circle Sales Manager to pre-emit its impact on the business.
Training Manager-Sales
TATAPLAY
08.2021 - 12.2022
Training the sales promoters on product and process
Sales process Training
Tracking the Sales promoters Productivity and assisting the promoters on increasing their productivity with various strategies
Regional Training Head-South Region-India
Nissan India Pvt Ltd
08.2020 - 07.2021
Company Overview: Novo Management Consulting Pvt Ltd as ‘Regional Training Manager –South Region-India’ for the Client ‘Nissan Motor India pvt ltd.
Coordinating with 16 Inhouse Trainers from all states from South to achieve the Training targets
Reviewing the Trainers Calender and collating the Monthly the Training plan.
Discussing with Regional Sales manager on Training Need analysis
Assisting the sales team in my Region to to achieve their monthly sales targets through various Training Modules.
TNA for Dealership Sales team and Implemtation of the Traininings scheduled
Training Calendar Preparation for Entire South Region and sharing with all Stake holders
Planning and Implementation adehenrence of the Training Calendar
Achieving 98% of the Training coverage across the South region every month
Planning and Conducting Brand,Product, sales Process, Automobile Basics,Tactical Updates and Cascade Meetings for Sales Consultants and Teamleaders
Mentoring the Coaching the entire Sales Staff on help in their overall sales performances, building a strong Brand approach and improve in sales staff moral and motivation.
Sales Process and KRI Trainings for the CRE and CRM and Monthly Cascade meetings
Level1 and Level 2 Trainings for Sales Managers
Review Meetings with Branch heads and Genaral Managers on initiative of Training requirements to achive the Monthly Targets by the Sales Team
Conducting Monthly Product and Skill assessments for the Sales Consultants, team leaders and CRE/Tele callers
Based on the Skill assessment scores Doing Handholding and On the Job Training for the week performers and Improve their Sales skills
E-Learning Modules in Nissan Portal for all Sales Consultants,CRE/CRM/Team leaders and Sales Managers. Assisting them on Completion of all assigned Modules and resolving their logn in Issues in LMS portal.
Preparing the MIS Reports, Adherence Reports, Master Training Records, Monthly Reports and E-Learning Status Reports and Sharing with National Head on Monthly Basis.
Conduting the Dealership Audits and share the complete Audit Report to HO.
Corodinating and Supporting the ASM and RM to achieve the Regional Targets
Supporting the SC,CRE,CRM/TL and SMs on Certfication Process
Improving the overall dealership revenue through various Training Modules
Regional Training Manager-Sales and Service
TATA Motors-CVBU
12.2016 - 07.2020
Company Overview: Regional Training Manager for TATA Motors-CVBU-Chennai(Novo Consulting Pvt. Ltd.)
Meeting with Dealer sales managers and Dealer Principle to plan and implement objectives for achieving sales, gross profits and Training Requirements
Meeting Dealer Owner along with GMs and Sales Managers regularly to improve sales
Directs sales Team forecasting activities and sets performance goals accordingly
Responsible for brand promotion and lead conversions
Responsible for post sales services and Customer relationship management
Developing and implementing strategic marketing plans, sales plans and forecasts to achieve Dealer Sales Target along SPMs and State head
Discussing with Dealer Channel partners and GMs on Vehicle Stock Management
Coordinating the appropriate supply of new and used vehicles and ordering/acquiring vehicle inventory accordingly with the help SPMs from OEM
Hiring and monitoring the performance of the department managers, holding weekly sales meetings and conducting sales training.
Meeting monthly with the dealership’s General manager and Dealer Owner to review forecasts and profits for each department.
Working directly with the general manager on making recommendations on both short and long-range advertising plans, sales promotions, staffing needs, lease promotions and compensation plans.
Attending to customer complaints, ensuring that a high level of customer satisfaction is obtained.
Auditing for Tata OK Exchange vehicles process
Discussing with the GM and Issuing all demonstration vehicles with and ensuring that appropriate dealership records are maintained.
Handling the Three Major Dealerships(Total 350 Manpower) for TATA Motors in Chennai and Vellore Thiruvannamalai Dist.
Design, Develop, Conduct and Monitor Product and Process Training Programs through Quarterly Training Calendar for Sales Executives at Dealerships
Co-ordinate with GM and HR for Training Requirements at the Dealership
Conducting On the Job Training for Trained Manpower and Create Developemental Plan to Improve individual Selling skills and soft skills of the DSE.
Content Developing and PPT preparation and Presentations
Analysing competition product sales and Market share to develop and execute plans to capture the market share.
Conducting online test for the Dealer Sales Managers and Executives to Evaluate Their Product knowledge and Process Knowledge. Developemental actions plans will be prepared for the less scored persons along with GM and ASMs to improve their skills
Types Trainings conducted for Dealer staff
Product and Tactical Updates Training for the Sales Team
Sales Process Training
Digitalisation and Virtual Trainings
CPSC Dealer Profitability Training for the Channel partner and other Stake holders
CSI and SSI Training for the CREs
Post sales follow(PSF) Training for the Tele callers
Value Added Services Training for the Sales and Backend Team
Technical Tab Usage Training for the Sales team and assisting the CRM team to resolve the Technical Trainings
Soft skills Trainings for both Sales and Backend team
Selling Skills Training for the Sales staff
DWM-Daily work management Training
Leadership and Team Handling Trainings for the Managers and Team Leaders
Training manager
Zulaikhamotors, Pvt. Ltd. Chennai
05.2016 - 12.2016
Company Overview: Authorized dealer for Mahindra&Mahindra automotive division
Designed and managed the implementation of the company’s learning and development strategy to support the overall business objective and grow business through employees - ensured delightful selling experience to the customer till the time of delivery of the vehicle
Conducting an induction training program for new joiners - increased the level of relevant skills and knowledge within the workforce
Prepared in-house training calendar for Personal, High end and Commercial range of product portfolio
Supervised online e-certification test, along with HR Manager within 15 days of M&M training programs
Team Leader | Sales Consultant
Balaji Agencies & Industries, Nellore
07.2009 - 05.2013
Company Overview: Automobile dealer with Sales, Service and Spares of M&M vehicles Certified Trainer from Mahindra & Mahindra - Dronacharya for Nellore and Chittoor District, around 8 Branches
Built strong processes for compliance training; designed training strategies to identify and leveraging new productive gains, improved performance and customer satisfaction results
MILE portal management with reference to MQI and e-certification
Monitored the improvement of the Manpower Quality Index for all sales personnel of various designations
Developed Sales Consultant in sales process (Sankalp and Parichay) through live call observation and maintain individual handholding sheets
Developed Sales Consultants on product demonstration and test drive skills
Based on MQI &e-certification, identified individual development areas for the complete Sales Team, and worked on a plan along with SM, GM, and ASM
Assisted with the HR functions to accomplish staff results by planning, monitoring and appraising job results, arranging coaching, counselling and disciplining employees. Ensured initiation, coordination and enforcing of systems, policies and procedures
Education
MBA - Marketing
Jagans Institute of Management studies
01.2012
B.Sc. - Zoology
Madras Christin College
01.2009
Skills
Training
LMS Training at TATA Regional office
SSI and CSI Trainings
Content Development Trainings
Various Product and Boot camps Trainings from Tata motors and M&M
CRM process Training
Dealer Profitability Improvement Training
Accomplishments
* Received Best Regional Training Manager for FY 25-Aditya Birla Opus
* CEO of the Quarter award received by Tataplay CEO in 2023
Institutional Sales Manager- Waterproofing at Aditya Birla Group - Birla OpusInstitutional Sales Manager- Waterproofing at Aditya Birla Group - Birla Opus