Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sudeep G P

Bengaluru

Summary

Dynamic Service Administrator at Daikin with a proven track record in customer engagement and contract retention. Expert in SAP management and invoicing procedures, I successfully converted clients to Annual Maintenance Contracts, enhancing revenue and ensuring seamless service delivery. Adept at fostering strong client relationships and streamlining operations for optimal performance.

Overview

2
2
years of professional experience

Work History

Service Admin

Daikin
Bangalure
08.2023 - Current
  • Converted customers to Annual Maintenance Contracts (AMC) through effective engagement strategies.
  • Prepared and submitted offers to align with customer needs and expectations.
  • Processed Purchase Orders (POs) to facilitate timely service delivery.
  • Handled customer service clearance to resolve issues efficiently.
  • Managed AMC conversations and renewals to maximize contract retention.
  • Billed and uploaded invoices on customer portals for streamlined transactions.
  • Maintained revenue and ensured smooth operations using SAP for data management.

Education

Bachelor of Science - PMCS

Mandya University
Mandya, Karnataka
12-2022

Skills

  • Customer engagement
  • SAP management
  • Purchase order processing
  • Service delivery management
  • Client relationship management
  • Invoicing procedures
  • Revenue tracking
  • Operations coordination

Languages

Kannada
First Language
English
Upper Intermediate (B2)
B2
Hindi
Upper Intermediate (B2)
B2

Timeline

Service Admin

Daikin
08.2023 - Current

Bachelor of Science - PMCS

Mandya University

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Sudeep G P