Sudeep Kumar

US background check

• Doing background verification for the U.S.-based joiners.
• Sending an email to the institution to verify their education.
• Use this to verify their previous company employment.

Canada Pre-Travel Induction

• Conducted pre-travel deputee induction for the people who are traveling to Canada as deputees.
• Provided detailed information to the deputies on visa applications, work permits, residency processes, and ensuring compliance with immigration laws and policies.
• Assisted in gathering, organizing, and reviewing necessary immigration documentation, including forms, supporting documents, and application packages for accuracy and completeness.
• Offered pre-arrival support for immigrants, including providing information on housing, employment, and cultural adaptation resources, to ensure smooth integration upon arrival.

US and Mexico Onboarding.

• Led the design and implementation of new HR processes and procedures to improve employee experience, increase efficiency, and reduce errors.
• Conducted an analysis of existing processes to identify areas for improvement, resulting in a 20% reduction in processing time.
• Develop and implement customized service plans based on client requirements, ensuring SLAs are met consistently.
• Collaborated with cross-functional teams to ensure HR processes aligned with business objectives, and integrated with other organizational processes.
• Managed multiple HR process improvement projects simultaneously, ensuring timely delivery within budget and scope.
• Implemented automation tools and systems to enhance data accuracy and efficiency.
• Maintained strong client relationships, addressed client concerns, and provided exceptional customer service to ensure client satisfaction and retention.