Credit Control Senior Analyst (Collection and Cas
Managed and analyzed overdue customer accounts, ensuring effective
collection of outstanding payments, and processing of cash transactions.
Oversaw accounts receivable and accounts payable processes, ensuring
timely and accurate posting of daily funds in the bank system.
Acted as the primary point of contact for customers, identifying the correct
representatives to collect funds, and providing detailed remittance
information.
Verified customer transaction details, including funds received and account
balances, while maintaining accurate records.
Addressed internal and external customer inquiries, providing detailed
payment reconciliation support, and resolving payment discrepancies.
Investigated and corrected misapplied payments, ensuring proper
allocation to respective accounts.
Managed refund requests, processed general ledger adjustments, and
handled invoice write-offs and offsets.
Prepared and analyzed daily reconciliation reports, ensuring accurate and
timely updates for stakeholders.
Responded to audit requests, providing necessary documentation and
supporting data.
Maintained vendor records, including banking details, and vendor form
completion.
Facilitated JP Morgan margin call activities, ensuring compliance with
Summary
Skills
Experience
financial agreements.
Coordinated and led SEF and business meetings with business units (BUs),
fostering communication and alignment.
Managed various monthly activities, including accrual bookings for
energy-saving devices, KPI reporting, and monthly reconciliations.
Key Contributions:
Drove process improvements through comprehensive training for new
team members, reducing errors, and enhancing team efficiency.
Managed new project migrations (Cash Applications and Collections),
ensuring smooth integration into existing systems.
Delivered insightful Power BI reports to the business units, empowering
data-driven decision-making.
Additional Responsibilities:
Worked closely with business units to review and revise invoices, prepare
bad debt reports, and monitor provision levels.
Prepared and analyzed aging reports to ensure timely collections, and
prevent escalations.
Delivered monthly reports on KPIs, providing commentary and analysis to
senior management.