Summary
Overview
Work History
Education
Skills
Professional Highlights
Timeline
Generic

Sudesh Shetty

Summary

Dynamic Certified Scrum Master with a proven track record at M3BI (Zensar), specializing in Agile Coaching & Implementation and IT Transition Management. Expert in fostering high-performing teams, leading data migration projects, and enhancing IT quality assurance. Known for adaptability and motivational skills, consistently driving projects to successful completion.

Overview

11
11
years of professional experience

Work History

Scrum Master

M3BI (Zensar)
07.2023 - Current
  • Established and led a data migration team responsible for migrating insurance data from Oracle to MongoDB for 27 clients in the APAC region, ensuring strict adherence to ACORD insurance standards
  • Facilitated detailed sprint planning sessions, ensuring that team capacity was effectively utilized, and tasks were aligned with project goals.
  • Worked with the Product Owner and development team to break down high-priority features into actionable user stories, assigning estimates using Agile estimation techniques (e.g., story points)
  • Conducted regular backlog refinement sessions to maintain a clear, prioritized product backlog
  • Ensured user stories were well-defined with clear acceptance criteria, collaborating with stakeholders to clarify and refine requirements
  • Closely monitored sprint progress through daily stand-ups, tracking team performance, and addressing any roadblocks to ensure smooth execution and delivery within sprint timelines
  • Led sprint retrospectives, encouraging open discussions, and continuous improvement.
  • Implemented actionable feedback from team retrospectives to optimize processes, enhance communication, and improve overall sprint outcomes
  • Acted as the main point of contact between stakeholders and the development team, ensuring alignment between business objectives and technical delivery
  • Managed project timelines, risks, and deliverables as Project Manager, coordinating across multiple teams and clients to meet business and technical milestones
  • Used Agile project management tools to track project progress and report on key metrics
  • Ensured the team followed Agile principles, promoting transparency, inspection, and adaptation

Scrum Master

Springer Nature Technology and Publishing Solution’s
03.2022 - 07.2023
  • Served as a Scrum Master, leading two teams consisting of 9 members each, with a focus on aligning the teams to go agile.
  • Facilitated sprint planning, daily scrum, retrospective, and sprint review
  • Maintained relevant metrics, like sprint burndown charts, epic and release burndown charts, and velocity, that helped the team see how they were doing.
  • Employed servant leadership tactics to help the team self-organize and build confidence among team members
  • Introduced a control chart as an Agile metric to improve the team's processes by allowing them to adjust immediately.
  • Protect the development team from outside distractions, impediments, or team conflicts, and maintain focus on the product backlog and project timeline.
  • Implemented daily code check-ins by developers, and supported them by writing smaller user stories, which can be completed in a day.
  • Worked closely with the Product Owner in backlog management and the continuous delivery of features.
  • Educated and reinforced Scrum methodology and Agile framework to team members and key stakeholders.
  • Implemented the use of process checklists in all areas of project management to analyze and improve adherence to best practice
  • Collaborated with product owners, team members, technologists, and other scrum masters to define solutions and drive progress
  • Planned Agile best practices and encouraged team cohesion, overcoming impediments, and hurdles to productivity
  • Coaching and mentoring other Scrum Masters on our program team
  • Assisted in defining and deploying new product development processes, and in facilitating the continuous improvement of existing processes.
  • Gathered and updated project materials, completed budgeting, forecasting, project documentation, business flows, and lessons learned documents.
  • Implemented engineering standards and practices to have effective continuous delivery.
  • Conducted monthly application review meetings with end users to gather and document business needs, and translate them into functional requirement documents (FRD).
  • Scheduled and allocated work, providing advice and guidance, and resolving problems to meet technical performance and financial objectives.

Project Management (Scrum Master)

MAHLE ENGINEERING SERVICES INDIA PVT. LTD
05.2019 - 03.2022
  • Teaching teams Agile practices that enable them to achieve short cycle times and improve product quality.
  • Mentor teams on agile techniques, like estimation, planning, and story mapping.
  • Enabling high performance at the team level
  • Resolve delivery impediments
  • Facilitating multi-team events, like Scrum of Scrum, Big Room Planning, and Retrospectives.
  • Facilitating change in new ways of working
  • Applying systems thinking to expose bottlenecks.
  • Access and measure the maturity of an Agile team regularly
  • Develop self-organizing teams of agile teams
  • Improve the predictability of solution delivery
  • Engaging stakeholders in achieving business value
  • Gathering and updating project materials, completing budgeting, forecasting, project documentation, business flows, and lessons learned documents
  • Scheduling and allocating work, providing advice and guidance, and resolving problems to meet technical performance and financial objectives
  • Coordinate all Scrum ceremonies, including Sprint Planning, Daily Standups, Sprint Retrospectives, Sprint Demos, Story Grooming, and Release Planning.
  • Coaching and mentoring other Scrum Masters on our program team
  • Researched current trends to stay knowledgeable in Scrum methods
  • Implemented best practices to drive quality IT project delivery
  • Assist in defining and deploying new product development processes, and in facilitating the continuous improvement of existing processes.
  • Liaising between developers and project stakeholders, fostering quality communication between engineering disciplines.
  • Empower the team to make system and process improvements, captured in sprint retrospective meetings.
  • Remove obstacles for developers and testers
  • Use key Scrum metrics (burn down, velocity) to help deliver committed work
  • Manage sprint backlog items and tasks
  • Leads the team’s efforts toward continuous improvement.

Project Management Office

Virtusa: Digital Innovation Engineering
04.2014 - 04.2019
  • Oversee the development and implementation of support systems that enhance productivity and efficiency on cross-functional projects.
  • Create weekly project reports for key stakeholders, including upper-level management teams, to update them on project progress and successes
  • Review project deliverables before submission to ensure accuracy and adherence to stakeholders' requirements
  • Identify and monitor project risks, implementing strategies to help mitigate or avoid them
  • Directed both on-site and off-site project managers within the Product organization to ensure successful project delivery.
  • Ensured timely and cost-effective execution of project deliverables through strategic resource distribution.
  • Evaluated and managed processes with a proactive approach for continuous improvement.
  • Directed the procurement cycle while simultaneously implementing a comprehensive PMO platform.
  • Managed planning for resources and made decisions on allocations.
  • Incorporated feedback to optimize the delivery process.
  • Developed escalation paths to ensure resolution options.
  • Drafted and delivered mechanisms and procedures to transition projects into the business, with controls.
  • Tracking overtime forecast versus actual, collating MI, RAF, travel, and pay review reports, and obtaining approval accordingly.
  • Engaged in weekly, fortnightly, and monthly meetings and workshops with business stakeholders to ensure their expectations are met.
  • Responsibility is taken for making the process documents and updating them in a timely manner.
  • Weekly project report to the customer, and monthly dashboard for clients, maintaining key contact information for all third-party organizations providing services or products to the client.
  • Managed the overall program schedule and reported the program status and metrics, including Earned Value Analysis.
  • Performed schedule variance analysis, cost variance analysis, and implemented corrective action.

Education

B.E. - Information Technology

Pune University
01.2013

Skills

  • Program/Project Management
  • Agile Coaching and Implementation
  • IT Transition Management
  • IT Quality Assurance
  • Governance & IT Risk Management
  • Data Center Build and Migration
  • Impediments Handling
  • Stakeholder management
  • Agile tool proficiency
  • Agile risk management
  • User story creation
  • Value stream mapping
  • User acceptance testing
  • Key relationship development
  • Product lifecycle management

Professional Highlights

CSM, A-CSM Certified, Prince2 Agile foundation Certified, CSPO, 10, 5, 5, Banking (Payments), Telecommunication, Publishing, Agile Implementation, Delivery Management, Application Support, End-to-end project management, Coaching on agile principles, Impediment removal, Collaboration with Product Owner

Timeline

Scrum Master

M3BI (Zensar)
07.2023 - Current

Scrum Master

Springer Nature Technology and Publishing Solution’s
03.2022 - 07.2023

Project Management (Scrum Master)

MAHLE ENGINEERING SERVICES INDIA PVT. LTD
05.2019 - 03.2022

Project Management Office

Virtusa: Digital Innovation Engineering
04.2014 - 04.2019

B.E. - Information Technology

Pune University

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Sudesh Shetty