Dynamic professional with over 16 years of experience in business development across diverse portfolios and geographies, specializing in team development and customer relationship building. A visionary leader with a proven track record, adept at building and motivating teams. Extensive expertise in pharmaceutical and healthcare sectors, particularly in new product launches, brand building, and business expansion. Successfully executed customer engagement programs including CMEs, RTMs, seminars, conferences, KOL engagement programs, and patient engagement initiatives.
Proficient in multi-specialty segment management and corporate hospital business development. Skilled in process implementation, team recruitment, training, and development. Goal-oriented manager with a strong focus on driving revenue and sales growth while enhancing team productivity. Committed to optimizing procedures and maximizing employee potential.
Dedicated management professional with a history of leading high-performing teams in dynamic environments. Capable of developing and implementing service strategies tailored to customer needs, managing customer complaints, and ensuring high levels of customer satisfaction. Demonstrated ability to identify and resolve service issues, streamline processes, and exceed organizational goals