Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Certification
EXTRACURRICULAR ACTIVITIES
INTERESTS
Timeline
Generic

Sudeshna Dey

Hyderabad

Summary

Dedicated and detail-oriented Consultant with 3 years of experience including internship in the Collection Automation Process. An effective communicator with excellent critical-thinking, analytical, interpersonal, decision-making & team management skills. Possess a creative & innovative mind with strong client servicing acumen.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Associate Consultant-II

HighRadius
01.2024 - Current
  • Lead the projects and automize the collection processing order to cash cycle
  • Stage Gate reviews for each project phase from Design, Implementation, Testing(System testing, SIT,UAT), Cutover, Go-Live, Hypercare to Support transition
  • Working with different HighRadius product modules for implementing multi-phase projects based all across Globe in real-time
  • Reviewing Customer/Client requests on Data migration with professional service teams
  • Working on collection agency data exchange, APIs and ERP integration like SAP, IFS
  • Working on various product configuration document creation and product bug identification which would improve user & consultant efficiency
  • Highlights: Received Highflyer Award of applause, Q1 2024 award for outstanding performance and leading the projects with minimal support.

Associate Consultant-I

HighRadius
07.2022 - 12.2023
  • Implementing E2E projects by using product configuration documents and Interdepartmental collaboration with Product, technical consulting teams
  • Handling Client interactions by providing product demos, User Journey demos and on-base support during implementation
  • Validating Functional documents and creation of UAT test scripts and guide key users onshore to perform UAT
  • Conducting 5+ levels of testing including functional, regression, user acceptance, integration, and performance to verify the client's requirements are met
  • Gathering and analyzing issues, prioritizing key topics and identifying approach for solution
  • Highlights: Got promotion from Associate Consultant I to Associate Consultant II.

Education

Bachelor of Technology - Computer Science -

Kalinga Institute of Industrial Technology
01.2022

WBCHSE(12th) -

Kanksa Girls' high school/West Bengal
01.2018

WBBSE(10th) -

Kanksa Girls' high school/West Bengal
01.2016

Skills

  • Order to Cash (Collection Automation)
  • Agile and Waterfall Methodologies
  • Business Requirment Gathering and translating to Functional Design Specification
  • Negotiation Skills
  • SQLyog
  • PL/SQL
  • JIRA
  • ERP - SAP, IFS
  • Miccrosoft Excel
  • UI Configuration
  • UAT Strategic thinking and Decision making
  • Leadership abilites
  • Team Managment
  • Multi-tasking
  • Building Relationship
  • CRM

Accomplishments

    Spot Award(December 2022)

    HighRadius

    Saviour of UAT(November 2023)

    HighRadius

    Award of applause(Mar 2024)

    HighRadius

Languages

English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Bengali
Bilingual or Proficient (C2)

Certification

  • Completed a Highway to HighRadius winter internship program on AI Enabled Fintech B2B Cloud Application. (01/2021 - 03/2021).

This is a web-based product developing a deep understand

  • Summer Internsip at Highradius(08/2021 - 06/2022)
  • Diploma of completion RPA Developer Foundation (05/2021 - 06/2021)

This course is based on automation of different application and certified by uipath academy.

  • Python for Data Science and Machine Learning (04/2021 - 05/2021)

This course is based on practical Approach towards Machine Learning and Data Science.

EXTRACURRICULAR ACTIVITIES

  • Perform an act in UMIXO (Highradius Annual Event) - 2023
  • Perform dance in UMIXO (Highradius Annual Event) - 2023

INTERESTS

  • Travelling
  • Listening Music
  • Reading Books

Timeline

Associate Consultant-II

HighRadius
01.2024 - Current

Associate Consultant-I

HighRadius
07.2022 - 12.2023

Bachelor of Technology - Computer Science -

Kalinga Institute of Industrial Technology

WBCHSE(12th) -

Kanksa Girls' high school/West Bengal

WBBSE(10th) -

Kanksa Girls' high school/West Bengal

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Sudeshna Dey