Hi, I’m
Sudeshna Mitra
SAP HCM Functional Consultant
Kolkata
Summary
Experienced SAP HCM & Success Factors Payroll Functional Consultant with a decade of expertise in Australian and New Zealand payroll. Specializes in resolving payrun-related issues, retro payroll, off-cycle runs, and ensuring statutory compliance. Proficient in SAP HCM integration, HRSP upgrades, and CLC updates for regulatory compliance. Demonstrated success in payroll schema customization, wage type configuration, and managing end-to-end payroll operations. Skilled in implementing and customizing SAP HCM modules to optimize HR processes and align technical solutions with business needs.
Overview
12
years of professional experience
3
Languages
Work History
Tata Consultancy Services
SAP HCM Functional consultant
04.2020 - Current
Job overview
- Company Overview: Customer - Woolworths Groups Limited (Australia)
- Served as the primary SAP HCM Payroll Functional consultant for the Australian payroll system
- Coordinated with technical teams (ABAP, BASIS, Security) to manage system-level payroll issues, including custom program corrections, authorization troubleshooting, and system performance; executed SAP OSS note applications and supported legal change updates impacting AU/NZ payroll cycles.
- Part of STP (Single Touch Payroll) Phase 2 implementation projects
- Spearheaded HRSP upgrades, ensuring timely delivery of the latest SP levels released by SAP.
- Successfully delivered multiple SAP Payroll and Time Management projects, including implementation of Enterprise Agreements, Superannuation-related changes, customization of time and absence configurations, and termination payment processing enhancements, in alignment with business and legislative requirements.
- Worked on ECP (PCC) configurations and delivered enhancements
- Effectively participated in many automations to reduce payroll runtime and system improvements
- Configured/Developed wage types, characteristics, info type permissibility, and assigned Wage Types based on ESG/PSA permissibility.
- Worked on the development of Posting to Accounting, creating Symbolic Accounts and their posting attributes. Configured and deployed numerous payroll PCRs to meet business needs.
- Developed and implemented enhancements across PA, Payroll, and Time Management modules.
- Actively contributed and shared expertise in SAP HR Payroll systems.
- Demonstrated strong understanding of business requirements, providing effective solutions for customized reports.
- Excelled in communication and customer relationship management
- Customer - Woolworths Groups Limited (Australia)
Tata Consultancy Services
QA test analyst
04.2017 - 03.2020
Job overview
- Company Overview: Customer - AGL (Australia)
- Experience in analyzing business specification documents, developing test plans, Test Strategy, Test scope and defining test cases and Automation test scripts.
- Extensively testing knowledge in SAP HCM, FICA, CRM, ISU, Successfactor.
- Hands on experience in SIT, Unit testing, Interface testing, User acceptance testing (UAT), Integration testing, GUI Testing, Regression testing.
- Performed End to end testing on Hire-Rehire, Termination, Transfer, Job change and other business processes in Success Factor.
- Performed integration testing between, Succesfactor, Dell Boomi, SAP & KRONOS.
- Wrote test cases on position management in SF.
- Extensive knowledge of Software testing life cycle (STLC)
- Experienced Using Atlassian JIRA for User Story management, wrote Sub-tasks for QA work items, wrote test cases for test scenarios based on Acceptance criteria as define in JIRA.
- Actively participated in Agile standup meetings every day and attending Sprint planning & Retro meeting with Team.
- Logging Defects in JIRA when ever any testing scenarios are not met according to the expected result also participated incident testing.
- Prepared Bi-weekly status report showing the changes went live in a particular sprint.
- Prepared weekly report showing issues tracked and resolved in a particular week.
- Attend various weekly and monthly Team meeting with various concerned teams to update status of my Squad.
- Test data set up for Performance testing.
- Testing HR/Payroll interface with other systems like KRONOS, Microsoft Azure, COMSAPI.
- Involved testing various Inbound and Outbound IDOC.
- Testing functionality CRM module (BP details update, Move in, Move out, Transfer out, Customer Email ID registration, various event, Application update for customers.
- Testing Functionality in ISU module.
- SAP FICA testing including various payment scheme update, refund, Credit update, Dunning, Payment clearings, open item management, Return refund and write off process.
- Participated in Incident testing
- Customer - AGL (Australia)
Capgemini
Sr Process Associate
01.2014 - 01.2017
Job overview
- Company Overview: Customer - Syngenta
- Ensure all Transactions are closed within the Service Level Agreement with 100% quality work.
- Process movements (transfers, promotion) and leaver requests.
- Process HR Administration requests.
- Answer client’s calls and emails.
- Process client’s queries and escalations.
- Provide clarification of HR policies and procedures.
- Manage assigned part of the process according to Company methodology and/or.
- Update all required process documentation and other documentation related to the process.
- Manage all employee records during.
- Adjust records.
- Manage exceptions.
- Absence management.
- Adjust records.
- Manage employee return.
- Leaving Work.
- Initiate separation.
- Process separation.
- Providing correct resolution for Technical issues related HR services accesses and all other technical issues employees facing.
- People moves.
- Initiate move.
- Process move.
- Reporting.
- Employee Engagement.
- Employee relations.
- Invoicing.
- Filing Documents employee document management tool.
- Review process Documents.
- Update Process matrix.
- Process request for Job Data Change/salary change/one time payments/tuition reimbursements for employees.
- Process one time payments and deductions.
- Process recurring payments and deductions.
- Complete New Hire entries for payroll.
- Complete termination process from payroll perspective (Severance, Redundancy, Retirement payment calculation and tax calculation as ATO guidelines).
- Various type of paid and unpaid leave accrual, leave payment calculation (Annual leave, LSL, Purchased leave).
- Various type of payroll report generation (POS 2 POS, Spinifex, Post payroll processing reports).
- Participated in yearly Remuneration Benefits data maintenance and validation activity.
- Customer - Syngenta
- Met month-end reporting objectives and deadlines.
Education
Burdwan UniversityBurdwan, Westbengal
Master of Arts from English Literature
04.2001
Burdwan UniversityBurdwan,Westbengal
Bachelor of Arts from English Language And Literature
04.2001
Skills
SAP HCM – Payroll (Australia)
Time Management (TM)
Personnel Administration (PA)
Enterprise Structure Design
Payroll Schema and Rules Configuration
Superannuation & PAYG Configuration
Single Touch Payroll (STP) Integration
End-to-End Implementation & Support
User Training & Documentation
Testing (UT, IT, UAT)
SAP OSS Notes & SP Updates
ERP: SAP ECC6
Workday (as end user)
SAP Modules: SAP HCM
SAP CRM
ISU
Successfactor
SAP FICA
Process/Technologies: Waterfall
Agile Scrum
Testing Tools: Atlassian Jira
Confluence
Qtest
Payroll Experience
- Process request for Job Data Change/salary change/one time payments/tuition reimbursements for employees.
- Process one time payments and deductions.
- Process recurring payments and deductions.
- Complete New Hire entries for payroll.
- Complete termination process from payroll perspective (Severance, Redundancy, Retirement payment calculation and tax calculation as ATO guidelines).
- Various type of paid and unpaid leave accrual, leave payment calculation (Annual leave, LSL, Purchased leave).
- Various type of payroll report generation (POS 2 POS, Spinifex, Post payroll processing reports).
- Participated in yearly Remuneration Benefits data maintenance and validation activity.
Timeline
SAP HCM Functional consultant
Tata Consultancy Services
04.2020 - Current
QA test analyst
Tata Consultancy Services
04.2017 - 03.2020
Sr Process Associate
Capgemini
01.2014 - 01.2017
Burdwan University
Master of Arts from English Literature
04.2001
Burdwan University
Bachelor of Arts from English Language And Literature
04.2001