Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Roles And Responsibilities
Academicqualification
Languages
Disclaimer
Timeline
Generic
SUDHA BURMAN

SUDHA BURMAN

Sr Sales Specialist
Bengaluru

Summary

Information Technology is the fastest changing field today. It is changing every second. Main objective is to keep abreast of the changes and to the new concept and ideas. Industrious Research Executive highly effective at optimizing research and obtaining relevant data by carefully targeting plans. Proficient in the operational needs and best practices of High Tech Industry. Prepared to leverage 12 years of progressive experience to take on new role with long-term potential.

Overview

14
14
years of professional experience
3
3
years of post-secondary education
1
1
Certification

Work History

Senior Sales Specialist

Softtek
01.2023 - Current
  • Mentored junior sales staff, sharing best practices for lead generation, prospecting, and closing techniques.
  • Implemented effective time management skills to balance client relationship-building activities with administrative tasks such as reporting and forecasting.
  • Exceeded quarterly sales targets through effective territory management and relationship building.
  • SPOC for client relationships (expectations, communications, Open position requirements, feedback, etc.) and voice of customer for client’s Leadership team.
  • Ensure all customer touch points handled as planned onboarding process, monthly steering, quarterly c-sat, onsite visits, closing-the-loop on client feedbacks, etc.
  • Work with internal teams Talent Acquisition, Project Delivery Managers, Operations to ensure smooth onboarding, assessments, training and making sure engagements are on track & exceeding customer expectations.

Senior Lead Generation Specialist for US CLM

SignDesk
06.2022 - 12.2022
  • Built prospect lists of potential new customers through research and identification of business opportunities.
  • Made average of 90 outbound and inbound calls per day

Sr Lead Generation

Beyond Codes Inc
12.2017 - 06.2022
  • •Account Management.
  • •Develop new business via cold calling and mass communication such as emails to introduce client Services and solution and identify appropriate buyers within target market.
  • •To ensure the health of the account ensure all the parameters should be in Green with effective planning & forecasting.
  • •Manage accounts and meeting targets resulting in revenue growth.
  • Follow up on leads and conduct research to identify potential prospects.
  • Coordinating with Research & Database team to target right set of audience as per given persona.
  • Approaching key buying Influencers or decision makers and maintaining relationships for current and future business.
  • Manage database to ensure all communications are logged, information is accurate and documents are attached.
  • Handling leading Tier 1 & Tier 2 accounts for US and Canada geo.
  • Prepare and analyze sales pipeline reports and dashboards.
  • C, V and D-level Interaction.
  • Work with Regional Sales Directors and VP of Sales to develop and grow sales pipeline by attending weekly calls.
  • Build and cultivate prospect relationships by initiating communications and conducting follow-up communications in order to move opportunities through sales funnel.

Sr AR Executive

Knack Global
01.2015 - 09.2017

Senior Associate

Ocwen Financials
06.2014 - 11.2014

Sr Associate

Infosys Ltd
03.2012 - 03.2014

Criminal Research Executive

Aegis BPO
10.2010 - 03.2012
  • Produced reports of findings and gave presentations of results.
  • Implemented quality control measures throughout research process, minimizing errors and maximizing reliability in findings.

Education

Bachelor of Arts - Economics Hon's

Punjab University
Chandigarh
04.2004 - 04.2007

Skills

Leadership Skills

Ability to work under pressure

Self-motivated

Strong Determination

Certification

MCITP & CCNA Certification

Personal Information

  • Father's Name: Sh. Pardeep Burman
  • Gender: Female
  • Nationality: Indian
  • Marital Status: Single

Roles And Responsibilities

  • Account Management
  • Develop new business via cold calling and mass communication such as emails to introduce client Services and solution and identify appropriate buyers within the target market.
  • To ensure the health of the account I ensure all the parameters should be in Green with effective planning & forecasting.
  • Manage accounts and meeting targets resulting in revenue growth.
  • Follow up on leads and conduct research to identify potential prospects.
  • Coordinating with Research & Database team to target right set of audience as per given persona.
  • Approaching key buying Influencers or decision makers and maintaining relationships for current and future business.
  • Manage database to ensure all communications are logged, information is accurate and documents are attached.
  • Handling leading Tier 1 & Tier 2 accounts for US and Canada geo.
  • Prepare and analyze sales pipeline reports and dashboards.
  • C, V and D-level Interaction
  • Work with the Regional Sales Directors and VP of Sales to develop and grow the sales pipeline by attending weekly calls.
  • Build and cultivate prospect relationships by initiating communications and conducting follow-up communications in order to move opportunities through the sales funnel.

Academicqualification

Completed B.A. honors in Economics in 2007 from Punjab University.

Languages

English
Hindi
Punjabi
Bengali

Disclaimer

I hereby declare that the above information is correct to the best of my Knowledge & Belief.

Timeline

Senior Sales Specialist

Softtek
01.2023 - Current

Senior Lead Generation Specialist for US CLM

SignDesk
06.2022 - 12.2022

Sr Lead Generation

Beyond Codes Inc
12.2017 - 06.2022

Sr AR Executive

Knack Global
01.2015 - 09.2017

Senior Associate

Ocwen Financials
06.2014 - 11.2014

Sr Associate

Infosys Ltd
03.2012 - 03.2014

Criminal Research Executive

Aegis BPO
10.2010 - 03.2012

Bachelor of Arts - Economics Hon's

Punjab University
04.2004 - 04.2007
SUDHA BURMANSr Sales Specialist