Lohith UP
Banglore
Summary
Experienced barista with 6 years in coffee and customer service, specializing in latte art and high-quality beverage preparation. Proven ability to enhance customer satisfaction through exceptional service. Skilled in training and mentoring junior staff to improve team performance. Seeking to leverage leadership and interpersonal skills in a senior barista position.
Overview
7
7
years of professional experience
Work History
Shift Manager
Luco Bear
Banglore
07.2023 - Current
- Maintained inventory levels by monitoring stockroom orders and restocking shelves as needed.
- Analyzed sales data to identify trends and areas for improvement.
- Investigated customer complaints regarding merchandise quality or availability promptly.
- Monitored inventory levels and placed orders for supplies as needed.
- Developed and maintained positive working relationships with staff, customers, and vendors.
- Inspected work areas regularly for cleanliness and organization standards.
- Conducted daily shift meetings to review sales goals, safety issues, promotions, and other topics.
- Managed daily cash intake by counting out registers and tabulating profits.
- Set up and adjusted machines and equipment to produce pre-determined results.
- Conducted training in equipment operations and safety procedures, briefing employees of hazards associated with work.
Senior Barista
Parkers restaurant
Al-Khobar
01.2020 - 01.2023
- Delivered high-quality customer service to promote company culture, values, and mission.
- Maintain and operate equipment and machinery, including espresso machines, blenders, commercial coffee brewers, and coffee pots, while applying safety and food safety techniques.
- Prepared and provided consistent hot and cold beverages, whole beans, and food products by following recipe and presentation standards.
- Prepared 10+ menu items according to prescribed recipes, special requests, and presentations.
- Maintaining the cashier department and stock handling.
Brew Master
Café coffee day
01.2018 - 01.2019
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Created promotional displays for advertising special events or promotions at the cafe.
- Developed creative recipes for signature coffees or blended drinks unique to the cafe.
- Monitored inventory levels of supplies and restocked when necessary.
Education
Hospitality management -
SVGH Education Trust Institute
12.2018
PUC -
Hebbale composite pu college
12.2015
Skills
- Cash handling
- Workplace safety
- Process improvements
- Shift checklists
- Inventory management
- Team leadership
- Staff training and onboarding
- Operations management
Languages
- English
- Hindi
- Kannada
Achievements And Awards
- Brew master
- Employee of the month
- Best hospitality
Timeline
Shift Manager
Luco Bear
07.2023 - Current
Senior Barista
Parkers restaurant
01.2020 - 01.2023
Brew Master
Café coffee day
01.2018 - 01.2019
Hospitality management -
SVGH Education Trust Institute
PUC -
Hebbale composite pu college
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