Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Official Information - Email
Test Management Skills
It Forte
Career Path
Client Side Experience
Professional Forte
Consulting
Quality
Education Training Certifications
Leadership Experience
Generic

Sudha Kalakuntla

Hyderabad

Summary

Senior QA Consultant and Specialist with innate ability in Test Design ,architect ,planning, Estimates with 15+ years of expertise in all types of testing and expertise in Telecom Domain. Excellent resource management and allocation skills with Outstanding communication, organizational and time management talents.
Familiar with handling multiple projects in highly competitive environments.
Solid interpersonal and collaboration skills. In-depth Quality Assurance Specialist with success in prioritization and multitasking.
Committed to paying impeccable attention to reviews and auditing procedures.
Experienced Test Manager with top-notch implementation and project management abilities. Highly organized, methodical, and skilled at overseeing daily milestones across high-performance teams. Well-versed in Agile Methodologies, planning and deployment.
Technical :
Results-focused, Decisive professional, offering an experience of more than 15 years, experience in Quality Assurance, Reviews, Requirements Analysis, Solution Design & Production Support working in complex and highly competitive environments and holding strong Domain knowledge. Well versed in Telecom OSS BSS, Retail Domain Oracle BRM (Billing system), SOAP UI, Siebel CRM, Regression, Functional Testing, SDLC concept, Delivery Excellence. Proficient in software Development life cycle including Test Strategy preparation, Test Design, Test Planning, Test Scenarios creation, Logging of defects and Triaging. Tested web applications in waterfall and as well in Agile Model. 8 Plus years of experience specifically in BRM testing with key emphasis in Subscription Management, AR, Invoicing, Payments and solid experience in testing web based software applications. Basic knowledge on utility testing and firmware testing. Result Driven leader with excellent communication, negotiation and Interpersonal skills. Good academic background, excellent communication skills. Enthusiastic learner with an innate ability to quickly grasp concepts and technical skill.

Overview

17
17
years of professional experience
22
22
years of post-secondary education

Work History

Senior QA Consultant

Blue Rose Technologies
06.2019 - Current

Currently Working with Intermedia cloud communications as QA Engineer via BRT. Worked as Senior QA Consultant and Test Manager with team size of 15+ members at client side which includes

  • Oracle [VIL,Dhiraagu,Telenor]
  • Deloitte [Equifax]
  • BRM Automation testing on pre built in frame work
  • Maintained bug reporting system for logged faults, delegating issues to development personnel for remediation
  • Operated under Agile and Scrum frameworks to complete releases and well-organized sprints
  • Developed and maintained defect databases for known issues
  • Identified issues, analyzed information and provided solutions to problems

QA Consultant

Synthesis solutions PVT. Ltd
06.2017 - 06.2019

Worked with Intuit India via Synthesis Solution for Quickbook project

  • Optimized test cases to maximize success of manual software testing
  • Worked closely with different departments to develop innovative solutions to functionality issues
  • Documented testing procedures for developers and future testing use
  • Administered 10 internal quality audits and assessed results to inform corrective action measures

Senior Test Analyst

UST Global
06.2015 - 06.2017

Worked as Senior Test Analyst with Dell Technologies via UST Global and held responsibilities are

  • Reviewed all test cases and test scripts for quality and identified additional areas to review
  • Directed team members to follow specific testing standards and guidelines as outlined in project requirements
  • Checked configuration files and logs to uncover root causes of problems
  • Tailored testing procedures to obtain data most relevant to understanding underlying causes of production limitations
  • Identified bugs and issues within system and applied troubleshooting techniques for mitigation purposes
  • Collaborated with QA team to test software quality through manual and automated testing
  • Carried out tests to identify, report and repair bugs and glitches
  • Supported test review, defect control and configuration management within delivery pipeline

Assistant Consultant

Tata Consultancy Services
05.2007 - 06.2015

Worked as Tester , Business Analyst , Test Manager with different renowned Telecom vendors

  • Kept detailed notes of all correspondence with clients and updated details in company's computer system
  • Served as point of contact for clients regarding follow-up, meeting scheduling, and responses to questions
  • Improved business direction by prioritizing customers and implementing changes based on collected feedback
  • Analyzed open orders, backlog, and sales data to provide sales team with insights
  • Executed analysis of risks and identified risk mitigation strategies
  • Wrote and executed effective functional tests and carried out exploratory testing to assess product performance
  • Planned and estimated test activities to determine effort needed to validate quality of product under test
  • Raised descriptive, concise and useful defect reports and quality standards to showcase testing process
  • Operated and maintained testing equipment ( QR Code Scanner Testing]

Education

Bachelor of Technology - Engineer

Ayaan College of Engineering And Technology
Hyderbad
06.2002 - 06.2024

Skills

Oracle Network Integrity[NI] ,UIM ,BRM Testing

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Accomplishments

  • Achieved quality, defect free delivery within the stringent deadlines and helped customer's business hit the competition in the market with new software implementation, for BSNL.
  • GST implementation testing done for first time in Telekom Malaysia and lead by me.
  • Successful and Quality Delivery of regression done for the fixed and Mobile lines supported by Oracle to Dhiraagu.
  • Successful completion of Transmission and IP Domain UAT and production data load

Timeline

Senior QA Consultant

Blue Rose Technologies
06.2019 - Current

QA Consultant

Synthesis solutions PVT. Ltd
06.2017 - 06.2019

Senior Test Analyst

UST Global
06.2015 - 06.2017

Assistant Consultant

Tata Consultancy Services
05.2007 - 06.2015

Bachelor of Technology - Engineer

Ayaan College of Engineering And Technology
06.2002 - 06.2024

Official Information - Email

sudha.k@bluerose-tech.com

Test Management Skills

  • Over 8 plus years of experience in managing and leading the test teams
  • Analyzing the OSS/BSS solution and preparing Test Strategy, Test Scenarios, Test cases using Functional requirements. Conducting UAT of End to End testing.
  • Review of UAT test cases, walkthrough and Signoff from client
  • Test Metric preparation, Identifying & analyzing the defects, program functionality, outputs along with managing the smooth implementation and testing of the application

It Forte

Siebel 8.0, Clarity, OSM, Net cracker - (Provisioning Systems), Kenan, Oracle SQL developer, Unix, BSCS, BRM, SOAP 5.2 UI, NI, UIM, Windows XP, Windows Vista, Windows 10, Microsoft SQL Server, C, C++, PL/SQL, QC, JIRA, Bugzilla, TCS master craft, Microsoft Test Manager, Team Foundation server, Test Plan, Test Strategy, Test Scenario preparation, Requirement Traceability Matrix, Manual Testing, Writing & Executing Test Cases, System Testing, Defect Analysis, Knowledge of Automation

Career Path

  • Senior QA Consultant, Blue Rose Technologies, Jun 2019 - Till Date
  • QA Consultant, Synthesis solutions PVT. Ltd, Jun 2017 to Jun 2019
  • Senior Test Analyst, UST Global, June 2015 to June 2017
  • Assistant Consultant, Tata Consultancy Services, May 2007 to June 2015

Client Side Experience

  • VIVA Telecom, Bahrain, Middle East, May-2011-July2012
  • Telekom Malaysia, Kulalumpur, Malaysia, Aug 2014 - Jan 2015

Professional Forte

  • Blue Rose Technologies, Jun 2019 - Till Date, Senior QA Consultant/Testing Delivery Head
  • Synthesis Solutions Pvt. Ltd.(Intuit, Inc), July 2017- Jun 2019, QA Consultant
  • UST Global(Dell International Services), July 2015-July 2017, Senior test Analyst
  • BSNL TELECOM, Jan2015-July 2015, Billing Lead/Audit manager
  • Telekom Malaysia, Jan 2014 - Jan 2015, Test Lead/Onshore Coordinator
  • TTSL India, Aug 2012 - May 2013, Module Lead /Backup PM
  • VIVA Telecom, May 2011-July 2012, Test Analyst and Tester
  • Duabi Telecom, May 2010-May 2012, End to End tester/Module Lead
  • BSNL Telecom, May 2007-May 2010, EndtoEnd Tester/Module Lead/Trainer/UAT coordinator

Consulting

  • Experience in Quality review, Project planning phase for analyzing, estimating the resource requirements, time and cost.
  • Experience in project risks identification, qualitative and quantitative risk identification and risk response planning.
  • Significant experience in Integration management as connecting the team with different interlocking systems to avoid the gap in Business execution.
  • Expertise in managing customer centric business improvement programs that deliver superior customer satisfaction, cost reduction and revenue growth
  • Involved in improvement/change initiatives/ activities in a defined functional discipline and cross-business process for various product launches at the client's location

Quality

  • Lead Medium size team and worked with Oracle NI , and UIM integrating with complex network integrations of VIL systems
  • Participating all the Scrum Calls and ensure timely and quality delivery of the Sprints, as part of Agile process
  • Contributing in Requirements Analysis & Solution Design so as to identify any gaps at an early stage
  • Test Strategy & Test Plan preparation and approval from the customer
  • Analyzing the OSS/BSS Solution and preparing Test scenarios & Test cases using Functional requirements and Solution Architecture
  • Test Environment Design & Setup and Inter-Operability tests to ensure connectivity of interfaces
  • Conducting Functional / Non-Functional Testing & Integration Testing of the End to End solution
  • Reviewing the test cases for UAT, walkthrough with the customer for sign off
  • Tariff, Roaming, Bill Comparison Test approach preparation and setup
  • Preparation of Data Migration Test Plan and schedules as per the dry runs
  • User Acceptance testing of the end-to-end solution in the Pre-Production environment
  • Estimations and Resource planning as per the Project schedules and the Test Plan
  • Daily and Weekly Activity Reporting
  • Test Metrics preparation and Quality Audit clearance for the delivery
  • Functional and Technical documentation
  • Recruitments to on-board new resources and trainings
  • Worked on Electric utility testing in project SCADA in ECIL during internship

Education Training Certifications

ISTQB

Leadership Experience

  • Developed and maintained an excellent relationship with key internal/ external customers and stakeholders as appropriate for ongoing business improvement initiatives/activities.
  • Managed the SIT/UAT team and supported Requirements Analysis, Solution Design and Customer Training programmes.
  • Managed and evaluated the team performance, performed team building activities and recognising and rewarding Team members.
  • Significant experience in Integration management as connecting the team with different interlocking systems to avoid the gap in Business execution.
  • Lead Medium size to a Large team of 20 members team which involved Integration testing on Telecom and Network end.
Sudha Kalakuntla