Sudhakar Karuna

To increase loyalty and customer retention, I respond to customer queries, resolve complaints, and implement retention strategies. I negotiate rates, handle client objections, and addressing their complaints and issues.

To engage regularly with the customers as defined by the contact policy and provide a Consistent & a Superior Digital Experience. Monitor large amount movements and account closure from the deposit accounts. Ensure retention of customers.

To engage regularly with the customers as defined by the contact policy and provide a Consistent & a Superior Digital Experience. Monitor large amount movements and account closure from the deposit accounts. Ensure retention of customers.

I greet and acknowledge customers upon their entry, Effectively communicate with customers, colleagues, and management, utilizing knowledge of the store layout to assist customers and address inquiries comprehensively.

As a Vodafone store customer service executive, I greet customers, provide product information, address inquiries, offer technical support, process transactions, inform about promotions, and collaborate for smooth operations.