Sudhakutty S

• To continually work in a challenging environment and hone my theoretical and technical skills for the betterment of the industry and self.
• A result oriented professional with over 2.5 years of experience in BPO business processes, facilitating high-quality customer services, etc.
• Experience in US Mortgage domain as Analyst (Grade G).
• Experience on Reverse mortgage (RMS), Closing Prep, Indexing, Initial Gate Review (US Mortgage domain).
• Worked for Mortgage clients such PHH, Freedom and OS National.
• Experience in working on Excel Spreadsheets, Pivot tables.
• Ability to use secondary source search engine Citrix and AWS.
• Maintaining the track of the applications in an Excel and generating and Data.
• Had been the central point of contact for related issues.
• Experience in handling emails for providing the efficient way of communication to the Clients
• Experience in Using the MS Office tools.
• Had the experience of attaining 100% Quality in the US Mortgage.
• Ability to work independently with minimal supervision and effectively meeting the deliverables on time.
• Time to time assisting Fresher's whenever required.
• Independently took ownership of the assignments whenever required.

• Flexible and can adapt to any environment according to the situation.
• Enthusiastic in learning.
• Ability to work individually and in a group.
• Effective planning and innovative skills.

• MS-Office (Word, Excel, PowerPoint)
• Operating Systems (Windows)
• Tally

• INTIAL GATE REVIEW, Working in AWS, Citrix and various client tools such as EDMS, Lakewood, Sagent, IIM Proctor, Assurant, Round point (SBX, MSP) and RQ applications etc…, Review credit report for lender inquiries and AKA names., Extracting and reviewing the HOI documents using IIM proctor ., Extracting and reviewing the most recent pay history using Sagent application., Review URLA, AUS & DU documents, Flood certificate, Credit report, HOI documents and moving loan to loan setup complete status., As a processor review the complete 1003 application is ordered to ensure that all the required information is gathered. Cross verifying documents various details in Lakewood & moving file to loan setup complete as per company guidelines & procedures., Requesting letter of explanation from borrower for address and payments if any due., Requesting or uploading received HOI documents into EDMS.
• Reverse Mortgage, Review the required information on the 1st mortgage, 1st note, loan application on required documents., Checking the recorded information on 1st mortgage to 2nd mortgage and if information is mismatching need to request the documents., Review the document with regarding the loan and submitted to HUD., Verifying the collateral Servicing & Compliance bundling of documents., Tax for collecting current tax document through Netro online & USPS for property address corrections., Calculating the taxes and HOI amount and update the escrow balance., Review the document with the information regarding the certain documents on loan application, loan agreement., Adjusting the loan amount according to Loan Estimate (LE)., Find the creditors, checking barrower AKA names and find the additional address, preparing LOX.
• Indexing, Indexing (identification of documents name and indexing the document according with the document using the application), Data Extration in the indexing of the Loan., Application main documents (1003, closing disclosure, loan estimate).

Confidence, Dedication to work, Strong determination, Organizing capacity & Friendly in nature.

• Date of Birth: 01/19/94
• Nationality: Indian
• Marital Status: Married

English, Telugu, Tamil, Kannada, Hindi

I hereby declare that all the above details are fair to the list of my knowledge. I assure you that I will give my best and live up to your expectations.