Summary
Overview
Work History
Education
Skills
Awards
CORE COMPETENCIES
Timeline
Hi, I’m

Sudhanshu Grover

Head of Sales & Partnerships
Delhi
Sudhanshu Grover

Summary

I’m a sales and business development leader with 15+ years of experience across hospitality and tech, currently leading Sales & Partnerships at a pan-European level. I’ve scaled teams, owned multi-million-euro business, and built go-to-market strategies from scratch.

My passion lies in growing businesses through structured sales processes, partner ecosystems, and data-backed decision-making. I'm driven by impact be it revenue growth, sales-business development team performance, or customer satisfaction.

Overview

15
years of professional experience
4
years of post-secondary education
3
Languages

Work History

Oyo Vacation Homes

HEAD OF SALES & PARTNERSHIPS (EUROPE)
01.2021 - Current

Job overview

  • Led and grew a 70-member sales & partnerships team across Europe, achieving 100% growth in revenue and a 50% improvement in lead conversion.
  • Managed sales across calls, chats, and emails, generating over €XX million in yearly revenue.
  • Planned and launched new ideas to improve sales, customer experience, and lead generation.
  • Handled a team of 10 direct and 60 indirect team members, creating a strong, high-performing work culture.
  • Increased partner-based revenue by 100% year over year by bringing in new partners and helping them succeed.
  • Built strong relationships with partners, launched joint marketing plans, and worked on strategies to grow together.
  • Ran co-branded campaigns that brought in more leads and improved our brand visibility in the market.
  • Worked closely with teams like Marketing, Product, Legal, and Finance to make sure our sales and partnerships supported overall business goals.
  • Helped expand our partner network, opened up new markets, and made sure new partners started performing quickly.

Oyo Hotels & Homes

HUB EVENT HEAD
01.2020 - 12.2020

Job overview

  • Handled quarterly and yearly sales and supply targets for the Gurugram area.
  • Led and supported a team of business development and demand managers to help them succeed.
  • Helped the team bring in new properties, making sure each one met OYO’s standards for location, pricing, infrastructure, and quality.
  • Managed a team of 18 people with 2 direct and 16 indirect reports.
  • Responsible for bringing in new supply and generating offline demand in the assigned territory.

Oyo Hotels & Homes

AREA HEAD
04.2018 - 12.2019

Job overview

  • Set up the hotel sales structure for the Delhi Hub to manage large corporate clients, travel management companies, and RFP-based accounts.
  • Planned and implemented strategies to grow hotel supply in the region.
  • Worked on pricing, group sales planning, and market strategies by analyzing competitor data, demand trends, and market mix.
  • Recognized as the top hotel sales team across India for 9 consecutive months.
  • Led a team of 10 demand and supply managers, growing Rev/Sal to 15 from scratch in just 10 months.

Treebo Hotels

REGIONAL SALES MANAGER
08.2017 - 04.2018

Job overview

  • Managed national sales for the Travel Trade sector across North India.
  • Focused on increasing revenue by improving pricing, client targeting, and sales processes.
  • Built and led a team of 8 high-performing sales professionals, growing revenue per salesperson to 10 units from scratch.
  • Strengthened relationships with key travel trade partners to drive repeat business and long-term growth.
  • Contributed to the expansion of the partner network and improved overall sales productivity in the region.

Treebo Hotels

SALES MANAGER
08.2017 - 04.2018

Job overview

  • Set up the offline sales structure for the Travel Trade sector in the Delhi Hub.
  • Worked as an individual contributor, handling the full sales cycle from onboarding partners to closing deals.
  • Managed key partner and client relationships, ensuring strong collaboration and business growth.
  • Achieved an 8x increase in revenue within the first quarter through focused sales efforts and market outreach.
  • Expanded the client portfolio by 3x in the second quarter, bringing in new travel trade partners.
  • Built strong connections with travel agents and agencies to boost offline demand and bookings.
  • Designed and implemented sales strategies that improved conversion rates and partner engagement.
  • Represented the Delhi Hub in trade discussions and helped position it as a key sales center within the region.

Oberoi Hotels & Resorts

SALES EXECUTIVE
09.2013 - 02.2017

Job overview

  • Managed Travel Trade sales for the domestic market, focusing on key regions like Gurgaon, Noida, and Punjab.
  • Handled relationships with top travel agents, tour operators, and B2B partners to drive bookings and revenue.
  • Promoted Oberoi hotels across India by conducting sales visits, presentations, and travel trade events.
  • Played a key role in launching the Preferred Partner Program, building loyalty and increasing repeat business.
  • Supported the pan-India sales team with insights from North India to fine-tune offers and pricing for trade partners.
  • Ensured smooth coordination between partner bookings and hotel operations, maintaining a high standard of service.
  • Successfully completed both the Executive Development Program and Supervisor Development Program from OCLD (The Oberoi Centre of Learning and Development), enhancing leadership and hospitality skills.
  • Maintained detailed sales reports, tracked targets, and regularly achieved assigned goals for the region.

Hyatt Hotels

FRONT DESK OFFICER
09.2012 - 08.2013

Job overview

  • Handled all check-in and check-out procedures, ensuring a smooth guest experience.
  • Managed online and phone reservations, including booking confirmations and guest queries.
  • Informed guests about payment methods and verified card and ID details.
  • Managed room inventory and allocations to maximize occupancy and guest preferences.
  • Responsible for cash handling, including managing an imprest amount of ₹5 lakhs.
  • Assisted with lobby hosting, guest greetings, and ensuring high levels of customer satisfaction throughout the stay.

Intercontinental Hotel Group, IHG

FRONT DESK ASSOCIATE
10.2010 - 09.2012

Job overview

  • Handled all guest check-ins, ensuring a smooth and friendly welcome.
  • Managed reservations made online and by phone, confirming bookings and answering guest queries.
  • Explained payment options to guests and verified their card and ID details.
  • Took care of room allocation and managed inventory to match guest preferences and availability.

Education

NMIMS Global

MBA from Marketing & General Management
04.2019 - 01.2021

IHM Dehradun
Dehradun

Bachelor of Science from Hospitality & Hotel Management
04.2007 - 01.2010

Skills

Negotiation expertise

Awards

  • Achieved highest revenue across India at OYO in Q4 (OND 2018).
  • Recognized as the Best Emerging MMCEO in Q3 (JAS 2019).
  • Recorded the highest non-room revenue in Q1 (JFM 2019).
  • Secured the highest number of sellable banquets across India in Q1 (JFM 2020).

CORE COMPETENCIES

CORE COMPETENCIES
  • Sales Leadership & Strategy
  • Partnership Development
  • Revenue Growth & Market Expansion
  • Inside Sales Operations
  • CRM & Sales Automation (Zendesk, Freshdesk, G Suite)
  • KPI Monitoring & Reporting
  • Contract Negotiation
  • Team Building & Coaching
  • Customer Experience Enhancement
  • Multi-Channel Sales Execution (Call, Chat, Email)

Timeline

HEAD OF SALES & PARTNERSHIPS (EUROPE)

Oyo Vacation Homes
01.2021 - Current

HUB EVENT HEAD

Oyo Hotels & Homes
01.2020 - 12.2020

NMIMS Global

MBA from Marketing & General Management
04.2019 - 01.2021

AREA HEAD

Oyo Hotels & Homes
04.2018 - 12.2019

REGIONAL SALES MANAGER

Treebo Hotels
08.2017 - 04.2018

SALES MANAGER

Treebo Hotels
08.2017 - 04.2018

SALES EXECUTIVE

Oberoi Hotels & Resorts
09.2013 - 02.2017

FRONT DESK OFFICER

Hyatt Hotels
09.2012 - 08.2013

FRONT DESK ASSOCIATE

Intercontinental Hotel Group, IHG
10.2010 - 09.2012

IHM Dehradun

Bachelor of Science from Hospitality & Hotel Management
04.2007 - 01.2010
Sudhanshu GroverHead of Sales & Partnerships