Sudhanshu Rai
Digital Workplace Consultant
Noida
Summary
IT Consultant with 9+ years of experience in enterprise infrastructure and cloud management, specializing in Azure IAM, Intune, SCCM, and Microsoft Defender solutions. Proven expertise in securing and managing large-scale IT environments through endpoint security, compliance policies, and automation. Skilled in Windows 10/11 migrations, hybrid deployments, and high-severity incident management, delivering measurable improvements in system performance and security posture.
Overview
10
10
years of professional experience
4
4
years of post-secondary education
4
4
Certificates
Work History
Associate Consultant
HCL Technologies
Noida
02.2023 - Current
- Designed and deployed Azure IAM solutions, enforcing secure access and compliance policies.
- Implemented Intune and Microsoft Defender integration, improving endpoint protection and compliance visibility across hybrid environments.
- Configured Defender for Endpoint policies, reducing vulnerabilities and strengthening device security posture.
- Delivered Windows 10 → 11 migrations with Intune Autopilot and SCCM OSD, minimizing downtime.
- Automated infrastructure tasks with PowerShell, reducing manual effort by 25%
- Delivered high-quality presentations showcasing key findings and recommendations to both internal stakeholders and clients.
Lead Technical Specialist
Mindtree Ltd
Hyderabad
12.2021 - 02.2023
- Led a 27-member team providing L3 troubleshooting and break-fix support for Microsoft Premier Clients on MECM (SCCM) and Intune.
- Resolved complex incidents in SCCM covering site communication, patch management, software distribution, and disaster recovery, ensuring rapid service restoration.
- Diagnosed and fixed Intune device/profile management issues, including compliance policies, Autopilot enrollments, and Co-Management setups, reducing endpoint downtime.
- Partnered closely with Microsoft product teams on escalations, performing code reviews and RCA for high-severity incidents.
- Developed and maintained Windows 10 images, driver packages, and OSD pipelines, supporting smooth upgrades and compliance across enterprise devices.
- Delivered SQL-based compliance and performance reports, enabling data-driven insights for IT leaders.
- Mentored team members and new hires, improving resolution time and technical expertise across MECM/Intune.
Software Engineer
HSBC Software Development India Pvt Ltd
Hyderabad
05.2018 - 12.2021
- Automated workflows, boosting team productivity by 40%.
- Managed global patching and endpoint security of over 50K+ endpoints with SCCM & Intune, reducing vulnerabilities across environments.
- Executed enterprise-scale application deployments with minimal disruption.
- Led Agile ceremonies as team Agile Lead using JIRA, identifying SOP bottlenecks and driving process improvements.
- Created custom SSRS reports, automated deployments via PowerShell, and coordinated cross-functional efforts to ensure compliance and operational efficiency.
Senior Analyst
HCL Technologies India Pvt Ltd
Noida
10.2015 - 05.2018
- Ensured SCCM client infrastructure stability and compliance.
- Authored run-books runbooks and guides, improving standardization.
- Recognized as “Star Performer” by Deutsche Bank for excellence in repository services.
Education
Bachelor of Technology - Electronics And Instrumentation Engineering
KIET, Ghaziabad
Ghaziabad 08.2011 - 08.2015
Skills
Cloud & Endpoint Management: Azure IAM, Intune, MECM/SCCM, Co-Management, Cloud Management Gateway, Autopilot
Security & Compliance: Microsoft Defender for Endpoint/Cloud, Azure AD Conditional Access, Intune Compliance Policies, Patch & Vulnerability Management
Automation & Scripting: PowerShell, VBS, Batch Scripting
Systems & Imaging: Windows Imaging (SCCM OSD, Intune Autopilot), Driver Package Management, OS Deployment
Operations & Methodologies: Incident Management (P1/P2), Agile, Scrum, Change Management
Certification
Certified Six Sigma (BKO Academic Accredition)
Timeline
Associate Consultant
HCL Technologies
02.2023 - Current
Lead Technical Specialist
Mindtree Ltd
12.2021 - 02.2023
Software Engineer
HSBC Software Development India Pvt Ltd
05.2018 - 12.2021
Senior Analyst
HCL Technologies India Pvt Ltd
10.2015 - 05.2018
Bachelor of Technology - Electronics And Instrumentation Engineering
KIET, Ghaziabad
08.2011 - 08.2015
Accomplishments
- 9+ years of success in Microsoft endpoint & cloud solutions (Azure, Intune, MECM).
- Proven ability to reduce downtime, automate processes, and improve compliance/security in large-scale IT environments.
- Leadership experience: mentored and managed teams up to 27 engineers supporting Microsoft Premier Clients.
- Recognized by clients and employers for excellence in delivery and problem-solving under high-severity conditions.
Hobbies
Adventure Sports, Badminton, Reading, Swimming