Sudhanshu Rawat

Responsible for managing the consulting, application delivery & management for the Vodafone Idea (VI) account which comprises of a large and complex application and multi-party ecosystem. This is a large, multi- million $, multi- year, outsourced IT contract account.

• Structured & converted multiple multi- million $ new business deals /sales and delivered the programs. Streamlined & resolved multiple partner complex issues. Established new processes and controls to enable streamlined execution. Successful program delivery of Large Programs with achievement of business objectives. Led development of multiple points of view to the client teams as well as assessments across domains such as Telco to Techco transformation, AI- Devops using Kyndryl assets.

Open Platforms is a startup venture set up as a special purpose vehicle to acquire net4 India, leading domain and cloud hosting organization which was in insolvency & Bankruptcy in National Company Law Tribunal (NCLT). The company was a publicly listed company, at one time having annual revenues more than INR 400 crores.

• Successfully Bid & won the award for the organization in the NCLT process and emerged as successful Resolution Applicant. Business Revival as well as plans for providing business platforms catering to multiple industries such as medium and small enterprises, Government, Financial Services.

Cluster Leader & Lead Account Partner- Communication Sector across named Telco, Energy & Utilities, Media, and Entertainment. Catered to major accounts across telecom, energy and utilities, media, and entertainment.

• P & L Management and overall Leadership for the cluster, engagements across Digital Business Launch and support, Billing transformation, Analytics, Cloud services etc. Meeting delivery commitments and outcomes, solution, and sales teams, Responsible for leading GBS Cluster across metrics of Revenue, GP, and Signings. Sold and delivered Billing transformation program for a leading telecom tower provider, which was subsequently leveraged for other geographies. Sold and delivered IT projects for an acquisition and subsequent merger of a leading South Asia operator. Led IBM teams that supported the preparation and subsequent launch and growth for Reliance Jio in India

Sales Leader and Account Partner for Airtel India account across lines of business of Mobility, fixed line, enterprise services, direct to home.

• Delivered Services Sales over $25M and Revenues over $20M annually with high GP. Successfully signed and realized revenue across multiple Services engagements across BSS/OSS applications, CRM, ERP, Analytics, Digital, Cloud

Lead Account Partner for Vodafone India strategic outsourcing account for managing the client relationship.

• Delivered and Managed Services Revenues approx. $30M annually with strong GP and account growth as well as delivery of desired business outcomes. Engagements across transformation programs and Application managed services in CRM, Billing, Analytics & Big Data, Billing, Cloud, Service Delivery Platform. Speaker at IBM GBS University on Telecom Industry, Industry Eminence Panelist, Industry faculty for Sales, Delivery and Client Management.

Project Executive- for Idea Cellular Strategic Programs for managing large delivery, solutions, and sales teams for Portfolio of Programs above $70M. The engagements included Sales, Solutioning and delivering large multi-million $ complex transformation programs -service delivery platforms to garner new revenue streams, cloud services.

• P&L management for the IBM Global Top 100 account for Strategic Programs Tower. Driving innovation and strategic initiatives for the Organization. Signed a landmark $450M deal, ensured successful delivery of business outcomes driving positive results to engagements and teams.

Communications sector for system integration & technology. Led Breakthrough Sales & Delivery

• Won multiple Projects in competitive bids, across SAP, IT PMO, Data warehouse & analytics. New entrant Telecom operator – IT launch program management office. Telenor India commercial launch: Leadership role in IT launch program management office for the business launch of the new entrant for critical portfolios across front office applications, Oracle CRM, Oracle ERP etc. Stringent timelines, multi- vendor, complex engagement

Cluster & delivery portfolio manager for strategic outsourced account - Led & delivered large complex multi-million $ transformation projects primarily in the areas of customer relationship management - CRM and order management for all group companies of Airtel India across functional domains of sales, service, marketing including online channels

• Successfully delivered multiple large complex transformation programs across CRM, order management for multiple lines of business for Airtel in India as well as new business launches such as Direct to Home.

Cross industry CRM Project Sales and Delivery.

Delivered multiple full-cycle CRM implementations across domains and clients such as Retail Banking- BNP Paribas, Pharmaceutical- Nicholas Piramal, Direct marketing- JWT, Airtel’s first CRM implementation

Pre- Sales-Siebel CRM Practice for pre-sales, sales, and delivery of CRM solutions

SAP sales and distribution module implementation for Eicher tractor. Dealer management for multiple geographies within Rajasthan region. Product management in marketing department of Eicher tractors. Brand management and Market Research.

Institutional sales for industrial equipment. Primarily focused on Hydraulic Mobile Cranes. Worked across sales/Pre- Sales cycle from quote to order to payment collection.