Sudhanshu Singh
New Delhi
Summary
Dedicated and focused Agility coach and project management specialist with several years of experience excelling at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Skilled at assisting employees with improving performance and maximizing productivity.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Agile Coach & Scrum Master - Ping SSO Project
Commonwealth Bank of Australia
Bengaluru
11.2021 - Current
- Played a lead role during the transition of the Authentication project from Versent to Commonwealth Bank.
- Coordinates with multiple stakeholders in order to get their application onboarded to the Ping SSO platform smoothly.
- Monitor and share team's performance metrics report with level 3 management team.
- Monitor progress of each project to ensure timely delivery of deliverables in accordance with established quality standards.
- Collaborate closely with senior management on long-term strategic planning initiatives related to projects in development or execution stages.
- Identify risks, issues and dependencies associated with each project and develop strategies for mitigating those RID's.
- Coach teams in Agile methodologies, such as Scrum and Kanban.
- Organise Big Room planning and Scum of Scrums
- Coordinate with product owners and crew leads to write appropriate objectives and key results in Crew Memos on a quarterly basis.
- Provide guidance on the use of tools like JIRA and confluence to track progress, manage tasks, and identify areas of improvement.
- Conduct regular status meetings with internal teams and external partners to track progress against established milestones.
- Implemented effective communication protocols between internal teams working on different aspects of a given project.
Scrum Master - SailPoint & Saviynt Project
Simeio Solutions
Bengaluru
11.2017 - 10.2021
- Acted as a central point of knowledge and control for business processes, communicating with the developers, subject matter experts, and the business process owners to answer any queries that arise during the development and testing of an automated solution.
- Responsible for defining the project scope, sharing the project status, and timely delivery of the project.
- Deeply involved in writing the Business Requirements and preparing documents like BRD, User Stories, Process Flow models, etc.
- Participate in all the UAT sessions and test each environment.
- Identified risks associated with sprint goals and worked with the team to mitigate them.
Business Analyst
United Health Group
Bengaluru
12.2016 - 10.2017
- Coordinated with Customers and assisted them to onboard their applications into UnitedHealth Group's in-house Access Management tool
- Deliver presentation to the customers during the kick-off meetings.
- Responsible for writing and reviewing business, user, and system level requirements in the form of use cases and UMLs.
- Document the business requirements and change requests into functional and system requirements documents, and prepare documents such as FRS, SRS, and Gap Analysis. Assessing the Change Requests.
- Thoroughly involved during the UAT sessions.
Business Analyst
Capgemini
Bengaluru
07.2013 - 12.2016
- Responsible for gathering the requirements from customers and drafting the configuration documents.
- Acted as a point of contact between the customers and the offshore development team.
- Prepare gap analysis and performance tracker report, and deliver it to clients.
- Worked as a support team lead. Deeply involved during the QA testing. Review test cases to ensure all scenarios are covered by the team.
- Proactively worked on the application integration.
Education
Bachelor of Technology -
Amity University
Lucknow03-2012
Skills
- Project Management
- Identity & Access Management (IAM)
- Application onboarding
- Technical Support
- Risk Management
- Workforce training
- Resource Allocation
- Presentations
- Agile Methodology
- Dependency Management
- Performance Management
- Product Management
- Team Leadership
- Root Cause Analysis
Certification
- Planview Viz Certified
- ICP ACP - Certified Agile Coach
Timeline
Agile Coach & Scrum Master - Ping SSO Project
Commonwealth Bank of Australia
11.2021 - Current
Scrum Master - SailPoint & Saviynt Project
Simeio Solutions
11.2017 - 10.2021
Business Analyst
United Health Group
12.2016 - 10.2017
Business Analyst
Capgemini
07.2013 - 12.2016
Bachelor of Technology -
Amity University
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