Sudhanshu Pandey

• Identified consumer interests and key market identifies for new accounts.
• Developed working relationships with partners to merge and exchange consumer information and marketing data.
• Fostered student curiosity and interest through creative hands-on activities.
• Adapted teaching methods and materials to meet students' varying needs.

• Developing and executing client outreach strategies, Qualifying client inquiries by using pre-defined client criteria
• Identifying new revenue opportunities, Building business relationships with current and potential clients
• Maintain a strong pipeline of leads and new business opportunities
• To act as the client's primary point of contact throughout their relationship with the business, maintaining strong, growing relationships while accommodating their requirements
• Maintain and update sales, marketing, and business development documentation, Dealing with new organisations of all sizes and negotiating and closing deals
• Handling technical, legal, and commercial aspects of new client engagements, Fulfilling client service contracts in a timely and effective manner, as applicable
• Updating/presenting monthly sales dashboard

• Became an LIC insurance Agent to market and sell Policies.
• Joined a Tyre tubes company on part time commission basis to sell tyre and tubes to local vendors.
• Excellent communication skills, both verbal and written.

• Helped students explore concepts with engaging, learning-focused activities.
• Created and supervised variety of hands-on learning activities for fun and engagement.
• Educated clients and families on mental health, wellness and recovery topics.
• Assisted clients in identifying community resources and connecting with appropriate services.

• Involvement in creation of innovative promotional marketing strategies
• Hired, trained, supervised and mentored sales people
• Constant motivation of staff to meet/exceed established sales goals and objectives by developing effective sales incentives plans
• Monitoring and reported sales volume, financial and business transactions
• Supervising and handling the Lead generation effort of the Company
• Assisting the Market research Team with new and regular inputs for effective data
• Arrange business meetings with prospective clients
• Promote the company’s services addressing or predicting clients’ objectives
• Ensured Sales employees provided highest standards of customer satisfaction and quality service at all times

• Fostered Shifted between formal and informal methods of teaching to keep students engaged.
• Adapted teaching methods and materials to meet students' varying needs.
• Maintained guest-friendly environment to drive sales, repeat business and service.
• Monitored staff performance, customer service and sales goals to meet and exceed targets.
• Researched business opportunities by evaluating prospects and analyzing sales solutions.
• In between home town trips for parents well being.

• B2B Sales, Account Relationship Management and Strategic Management, Proficient in identifying new market segments and promoting business
• Customer Communications and Relationship Management, Leading the lead generation effort of the company
• Market Analysis: Supporting demand generation team with market intelligence, research findings & market sizing
• Assist in the recruiting, training and development of Sales Representatives
• Managing bidding portals for the company
• Interacting with customers to gather input and translate same into productive output

• Taking care of Parents
• Financially in a good position

Being with parents and taking care of them

FInancially in a good position

• Providing oversight and direction to the Business Development Department on a variety of Business development activities to include proposal development, client relations, and account management
• The profile holds skills to cater and achieve milestones set for key function areas like strategic account management, relationship building, client engagement, cross functional liaising, and sales collateral development
• On board responsibilities involves strategy initiatives, lead management, post-sales support, project co-ordination and MIS Activities
• Other areas of exposure towards market research, branding and PR, lead generation and requirement gathering

• Customer Relationship Management for the assigned accounts
• Prepare periodic sales report showing sales volume, potential sales, and areas of proposed client base expansion
• Monitor and evaluate the activities and service offering of the competition
• Drive new sales and move sales opportunities to closure through demos, proof of concept
• Creating responses to request for proposals, participation in marketing events
• Deliver intellectual capital and provide input to sales strategy
• Develop concise, complete and compelling sales messages, and negotiate complex situations
• Taking care of a team of 4 sales representatives, market research executive etc
• Assist in the recruiting, training and development of Sales Representatives
• Participate in investment decisions in pricing and resources

• Creation of Purchase Orders for UK telecom customers
• We get Purchase Requisitions from Sales team to create POs, this enlist details about all telecom arrangements for the customer
• ERP used is ONEVIEW
• Co-ordinating with different departments within the organisation to ensure customer promised SLA is met
• Responsible for internal quality audit for the team, where I need to check if the order created is compliant to the guidelines provided by the clients
• Also report out any error to the TL and also provide constructive feedback to the agent in presence of the TL
• Dealing with billing related queries as an escalation point for the team
• Hence need to take Supervisory call
• Responsible for creation of Volume tracker for the team and reporting the same up to SDL level
• Develop and maintain customer relationships with customers in order to provide good impression for the services
• Mentoring new advisors on the floor & taking escalation calls
• Attended Compliance Training for working within regulation of UK Telecom Laws & UK Culture Training
• Preparing reports for quality checking and feedback

• Providing technical support to the customer
• Team building and motivation
• Responsible for achieving targets of providing RFT’s

• Professional Development Studies: [Basic to Advanced Excel], [2024]
• Professional Development Studies: [Basic to Advance Powerpoint], [2024]
• Professional Development Studies: [Business Intelligence Using Power BI], [2024]
• Professional Development Studies: [Business Intelligence Using Tableau], [2024]
• Professional Development Studies: [Youtube Classes on SQL], [2024]

• Completed Coursework: [AI tools Workshop], [2024]

• Completed College-level Coursework: [BCA], [DOEACC Society - UPTECH Computer Consultancy]

• Graduation, [1998-2002]