SUDHANSHU SHEKHAR
Senior Lead Product Development - Government Business
Mumbai
Summary
Diligent Senior Product Manager offering 14.5+ years of success in product roadmap development, market research and data analysis including 2+ years exposure in Derivatives & Equity Operations. Highly skilled in identifying opportunities to maximize revenue.
Astute Business Operations Manager focused on supporting cross-functional teams to increase customer satisfaction through process improvements - Specialty in Government Business.
Data Scientist familiar with gathering, cleaning and organizing data for use by technical and non-technical personnel. Highly organized, motivated and diligent with significant background in building cases for driving business success with data findings recommendation.
Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills. Liaising closely with Pension Regulator and Single point of contact for all Project Developments and Project Management requirements.
Overview
14
14
years of professional experience
Work History
Senior Lead Product Development
Protean eGov (formerly NSDL eGovernance)
Mumbai
2010 - Current
- Responsible for managing Product Development and MISs reporting of CRA Unit to PFRDA (Pension Regulator), NPS Trust, Central Ministries and other Government Nodal Offices
- Spearheaded collaborative efforts to bring products related to National Pension System (NPS) and Atal Pension Yojana (APY) to market
- Established criteria for each milestone within product roadmap as means to measure developmental progress
- Coordinated project planning and execution with Pension Regulator alongwith team members and team leads
- Liaised with Govt. sector and Corporate clients to better understand business needs and current market landscape
- Collected various types of customer requirements, directed testing and conducted continuous evaluations to make proactive adjustments to marketing approaches
- Monitored market trends and competitor performance to update product features
- Developed product documentation to communicate upcoming features and products to internal teams and external stakeholders
- Developed short-term goals and long-term strategic plans to improve risk control and mitigation across various existing/new functionalities
- Participated in requirements meetings as Secretary to understand business needs
- Identified, analyzed and interpreted trends or patterns in complex data sets
- Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for needed resources.
- Researched and resolved issues regarding integrity of data flow into databases and performance management
- Identified and documented detailed business rules and use cases based on requirements analysis
- Analyzed and interpreted data to determine any problems or areas that need improvement
- Reporting of Compliance, SLA and critical Data analytics to the Chairman, PFRDA
- Mentoring and skill development of fellow colleagues and subordinates
- Conducted assessments and counseled stakeholders regarding controls, risks, process issues and productivity inefficiencies
- Providing training and establishing leadership skills, Attrition Management
- Maintained primary relationship accountability for clients, overall servicing responsibility and client satisfaction to maximize profitability of client relationships
- Managed vendor performance to maximize profitability and achieve financial objectives of organization strength
- Formulated recommendations and effective solutions to PFRDA and internal Management to improve NPS and APY overall reach profitability and success
Asst. Manager
ICICI Securities Limited
Mumbai
2008 - 2010
- Risk appetite analysis of HNI & Super HNI Individuals by psychometric analysis & providing apt investment solutions including F&O trading options considering their age and risk profile
- Managed Clients’ portfolio performance, conducted profitability analysis, rendered sustained advisory services for securing high ROI and increased retention levels
- Created Derivative Strategies for Clients by using Greeks and underlying index and stocks
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service
- Met with clients to discuss assets, expenses and long-term and short-term investment goals to devise personalized financial plans
- Helped individuals and families build and execute wealth management strategies based on unique goals and objectives
- Developed personal rapport with each client to maintain customer loyalty and establish long-term accounts
- Facilitated presentation and recommendation of services by optimizing client relationships and training programs for derivatives awareness among Clients and new Team members
- Awarded for the Best Advisory in Top Ten Advisory Category for two consecutive years
- Selected for ‘I am the BEST’ PAN India 40 employees
Education
MBA - Finance
Institute of Business Management & Research (IBMR)
Pune, India10.2009
MBA - Marketing
Institute of Business Management & Research (IBMR)
Pune, India04.2008
Bachelor of Science - Zoology (Hons.)
A.M. College, Magadh University
Patna, India04.2005
ICSE, New Delhi (10+2) -
Don Bosco Academy
Patna, India06.2001
ICSE, New Delhi (10th) -
Don Bosco Academy
Patna, India03.1999
Skills
- Product Development
- Requirements Building and Design Thinking
- Teamwork and Collaboration
- Business Process Re-engineering
- Business Analysis and Business Intelligence
- Vendor Management
- Client Meetings and Executive-Level Presentations
- Adaptability and Flexibility
- Agile Methodology Development
- Business Requirements Gathering and Requirements Elicitation
- System Integration Testing and UAT
- Data Analytics, Data-mining and Quality Assessment
- Regulatory Reporting Requirement
- Data Warehouse Consultation and Data Governance
Languages
English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Interests
- Swimming
- Cycling
- Artificial Intelligence
- Mindfulness
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Honesty is the best policy. If I lose mine honor, I lose myself.
William Shakespeare
Timeline
Senior Lead Product Development
Protean eGov (formerly NSDL eGovernance)
2010 - Current
Asst. Manager
ICICI Securities Limited
2008 - 2010
MBA - Finance
Institute of Business Management & Research (IBMR)
MBA - Marketing
Institute of Business Management & Research (IBMR)
Bachelor of Science - Zoology (Hons.)
A.M. College, Magadh University
ICSE, New Delhi (10+2) -
Don Bosco Academy
ICSE, New Delhi (10th) -
Don Bosco Academy
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