Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Affiliations
Timeline
Generic
Sudha Ratan Yepuri

Sudha Ratan Yepuri

Bapatla

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

1
1
year of professional experience

Work History

Associate, GST Department

Airtel
New Delhi
09.2017 - 10.2018
  • Completed day-to-day duties accurately and efficiently.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.

Education

B.Tech - Computer Science And Engineering

Karunya University
Coimbatore, TN
05-2015

Intermediate - MPC

Sri Chaitanya Junior College
Vijayawada, AP
05-2010

Board of Secondary Education - SSC

Kennedy EM High Scholl
Guntur, AP
05-2008

Skills

  • Problem-Solving
  • Multitasking
  • Organization
  • Team Management
  • Microsoft Word
  • Time Management
  • Friendly, Positive Attitude
  • Customer Relations
  • Flexible and Adaptable

Languages

Telugu
First Language
English
Proficient (C2)
C2
Hindi
Upper Intermediate (B2)
B2
Tamil
Intermediate (B1)
B1

Accomplishments

  • Participated and won zonal cricket championship
  • Sports event coordinator of Evangeline memorial tournament in karunya university

Affiliations

  • Member of Nature club.
  • Member of NSS
  • Participated in community health service.

Timeline

Associate, GST Department

Airtel
09.2017 - 10.2018

B.Tech - Computer Science And Engineering

Karunya University

Intermediate - MPC

Sri Chaitanya Junior College

Board of Secondary Education - SSC

Kennedy EM High Scholl

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Sudha Ratan Yepuri