Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

SUDHEENDRAN D D

Alappuzha

Summary

Accomplished Deputy Manager at the Finance Department, adept in operations management and fostering team development. Spearheaded strategic initiatives, boosting customer satisfaction and operational efficiency. Excelled in human resources management at Ayurveda Hospital, enhancing team productivity and service delivery. Proven track record in financial management and effective communication, achieving significant performance improvements. Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands. Sought out continuous professional development opportunities to further develop expertise in [Industry] operations while strengthening support for team members. Resourceful leader with good organizational, multitasking and project management abilities. Discerning and performance-oriented in tackling operational problems. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Proficient [Job Title] delivering encouragement and feedback to help employees be successful. Energetic professional with great poise. Well-trained in [Skill].

Overview

10
10
years of professional experience

Work History

Deputy Manager

Finance Department
05.2014 - Current
  • Mentored junior staff members on best practices for project management and team collaboration skills, fostering a supportive work environment.
  • Increased customer satisfaction levels by developing targeted strategies to address client concerns effectively.
  • Identified areas for improvement within the department, implementing strategic initiatives to address gaps in performance or resources.
  • Improved team efficiency by streamlining processes and implementing innovative management strategies.
  • Enhanced employee performance by providing regular feedback, coaching, and training opportunities.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Defined clear targets and objectives and communicated to other team members.
  • Developed detailed plans based on broad guidance and direction.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Assisted in organizing and overseeing assignments to drive operational excellence.

Administrator

Ayurveda Hospital
08.2021 - 11.2023
  • Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
  • Maintained personnel records and updated internal databases to support document management.
  • Served as a liaison between departments, fostering open communication channels that improved overall organizational function.
  • Improved employee productivity with effective time management strategies for daily tasks.
  • Managed human resources functions, including hiring, onboarding, and employee evaluations for optimal team performance.
  • Supervised administrative support staff members, offering guidance, feedback, and mentorship that contributed to their professional growth and development.
  • Improved team productivity with introduction of shared online calendar for tracking deadlines and appointments.
  • Implemented customer feedback system, leading to improved service delivery and customer satisfaction.
  • Developed and maintained up-to-date database of contacts, facilitating quick and efficient communication.
  • Facilitated communication between departments, ensuring smooth operation and timely completion of projects.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Frequently inspected production area to verify proper equipment operation.
  • Developed effective improvement plans in alignment with goals and specifications.

Education

Bachelor of Education - Commerce

Sree Narayana Gurukripa B.Ed College
Pothencode, India
03.2016

Master of Arts - Finance

University of Kerala,Kariavattom Campus
Trivandrum, India
04.2012

Bachelor of Arts - Commerce

Milad E Sherief Memorial College
Kayamkulam, India
05.2009

Skills

  • Decision-making capabilities
  • Operations Management
  • Sales and Marketing
  • Staff Training and Development
  • Purchasing and planning
  • Human Resources Management
  • Customer Relationship Management (CRM)
  • Product and service knowledge
  • Workload Management
  • Cost Reduction
  • Team motivation
  • Marketing knowledge
  • Financial Management
  • Staff Development
  • Business Development
  • Business Administration
  • Customer Relations
  • Money Handling
  • Team Leadership
  • Training and Development
  • Effective Communication
  • Problem-Solving
  • Work Planning and Prioritization
  • Team Development
  • Budgeting and finance
  • Performance reviewing
  • Positive Attitude

Languages

English
Intermediate (B1)
Hindi
Intermediate (B1)
Malayalam
Advanced (C1)

Timeline

Administrator

Ayurveda Hospital
08.2021 - 11.2023

Deputy Manager

Finance Department
05.2014 - Current

Bachelor of Education - Commerce

Sree Narayana Gurukripa B.Ed College

Master of Arts - Finance

University of Kerala,Kariavattom Campus

Bachelor of Arts - Commerce

Milad E Sherief Memorial College
SUDHEENDRAN D D