Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Sudheep Sudhakar

Sudheep Sudhakar

Bangalore

Summary

Strategic and results-oriented Project Manager & Sales Operations Leader with 18+ years of IT experience, including over 9 years in Project Management.

Proven track record in leading complex projects across IT infrastructure and ServiceNow implementation projects.

Adept in Agile, Waterfall, and Hybrid methodologies with hands-on leadership in global delivery.

Exceptional ability to manage multi programs, streamline operations, engage stakeholders, and deliver impactful outcomes with top-tier partners.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Project Manager

Input Zero Technologies
02.2024 - Current
  • Project handled: ServiceNow Implementation. ITSM, ITOM
  • End to end project management to ensure that all projects are delivered on time, within the scope and budget.
  • Manage changes to the project scope, project schedule and project costs using appropriate verification techniques.
  • Client relationship management- Act as the direct link between the Client and Team during the delivery of a project.

Senior Project Manager

Tek Systems, INC
07.2023 - 10.2023
  • Recruited as Senior Project Manager after multiple rounds of client interview with Wells Fargo, but had to relieve from the project as the client hiring went on freeze due to current organization re-structuring.

Partner Consultant

Happiest Minds Technologies Private Limited
06.2022 - 02.2023
  • Project handled: BMR (NetBackup) Installation & Backup
  • End to end project managing the BMR project where BMR is implemented and configured on all client PC's and backup policy create
  • Ensure that all projects are delivered on time, within the scope and budget
  • Develop a detailed project plan to monitor and track progress
  • Manage the relationship with the client and all stakeholders
  • Perform risk management to minimize project risks
  • Create and maintain comprehensive project documentation

Associate Project Manager

DXC Technology India Private Limited
02.2019 - 05.2022
  • Projects Handled: ServiceNow, Database/Unix server patching
  • Worked with ServiceNow, Unix/Solaris Servers, MSSQL, Oracle, Sybase database and Cluster Patching, Upgrading Oracle Instance projects.
  • End to end project management and Change management to ensure that all projects are delivered on time, within the scope and budget.
  • Perform risk management to minimize project risks.
  • Develop spreadsheets, PPTs, diagrams and process maps to document needs.
  • Presenting Daily & Weekly status update with the business director and program manager.

Senior Project Manager

Oracle India Private Ltd
02.2015 - 02.2019
  • Projects Handled: Hardware build, Storage Upgradation, VM-upgrades and OCI Migrations
  • New customer instance builds can be a fresh install where the software configuration is completed by various product's implementation team and refresh install where instance cloning is done by Refresh team.
  • End to end project management.

System Engineer

Societe Generale Global Solution Center
07.2010 - 12.2014
  • Worked as a part of the Global Command Center.
  • Majorly into Incident Management, Transitions and Service delivery.

System Administrator

Cybernet Slash Support
12.2008 - 06.2010
  • Incident, Event management and Service delivery.
  • Monitoring the UNIX servers (6000+) via remote login administration tools (NSM Console, Autosys 4.5, Dollar Universe).
  • CA NSM.
  • Batch scheduling CA Autosys.

Technical Support Engineer

HCL Technologies Limited
11.2006 - 12.2008
  • Major responsibilities include dealing with the configuration and troubleshooting of the wired and wireless routers on Windows/Mac OS, checking any fault with the Broadband line.

Education

Bachelor of Computer Applications -

Bangalore University

Skills

  • Project Management & Service Delivery
  • Budgeting & Costing, Risk Management
  • Stakeholder Management
  • MS Project, Excel, ServiceNow
  • Incident Management, Change Management

Certification

  • Diploma in IT Infrastructure management
  • Prince2 Foundation & Practitioner Certified
  • ITILV3 Foundation Certified
  • Cloud Computing Certified
  • Project Management - (Waterfall & Agile) PDU's covered

Timeline

Project Manager

Input Zero Technologies
02.2024 - Current

Senior Project Manager

Tek Systems, INC
07.2023 - 10.2023

Partner Consultant

Happiest Minds Technologies Private Limited
06.2022 - 02.2023

Associate Project Manager

DXC Technology India Private Limited
02.2019 - 05.2022

Senior Project Manager

Oracle India Private Ltd
02.2015 - 02.2019

System Engineer

Societe Generale Global Solution Center
07.2010 - 12.2014

System Administrator

Cybernet Slash Support
12.2008 - 06.2010

Technical Support Engineer

HCL Technologies Limited
11.2006 - 12.2008

Bachelor of Computer Applications -

Bangalore University

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Sudheep Sudhakar