SUDHEER BIKKINA

Company Overview: Subsidiary of Siri InfoSolutions Inc and Group

• Leading and Managing the Offshore Contracts team, Immigration, Payroll, Invoice, AR, AP and US HR
• Identify issues, make independent decisions, and take proactive actions to drive improvements and optimize outcomes within the team
• Guiding and reviewing the Contracts, Immigration documents, Invoice billing documents, HR Related Documents
• Address process escalations, provide effective solutions and attend consultant and Vendor calls, status meetings, and feedback sessions
• Review and regulate Standard Operating Procedures to ensure consistency
• Identify opportunities for streamlining business processes and systems to increase productivity and team quality
• Provide timely reporting of deliverables like performance metrics and internal dashboards
• Deliver consistent and timely training, guidance, and feedback to associates to promote their success and professional development
• Provide input on US staffing and performance decisions for direct reports
• Updating myself continuously on US terms and regulations related to IT recruitment, such as W2, C2C, 1099, and US Visas
• Working with management to finalize salary increments and performance awards for the team, based on performance reviews, company goals, and industry standards to motivate and keep top talent.

TCS Client:

• Raising TCS invoices (Standard Invoice and Auxiliary invoice) in GBAMS.
• Sending timesheet details to consultants once BAIDs are created.
• Monitoring the timesheet process, also ensuring that supplementary timesheets are raised at the end of the month.
• Verifying and identifying errors in the calculation of hours and promptly reporting them to the project manager.
• Managing timesheets by sending reminders via email and phone calls.
• Verification of expenses and approval emails from TCS Managers.
• Handling legal audits from TCS.
• Responded to all client inquiries and asked appropriate questions to facilitate resolution.
• Managed multiple tasks simultaneously, ensuring all deadlines were met without compromising quality standards.
• Interacted with team members across departments to research and resolve customer issues.
• Reduced response times with thorough monitoring of incoming inquiries and prioritizing urgent cases.
• Actively participated in weekly team meetings, contributing valuable insights from direct client feedback.
• Negotiated contracts with vendors and suppliers to obtain best pricing and terms.

• Identify non-compliance issues and support their resolution
• Thorough knowledge of contract terminology, practices and concepts New Customer Engagement and Ongoing Customer Administration
• Implement Follow processes- Reviewing Master Service agreements, Purchase orders, Extensions Renewals Terminations, Insurance requirements etc.
• New Vendor Supplier Engagement and Ongoing Vendor Administration -Implement Follow processes - Reviewing Master Service agreements MSA's, Purchase orders, Extensions Renewals Terminations, Insurance requirements etc.
• Negotiating contracts with clients vendors and Sub-contractors to obtain best pricing and terms.
• Capable of handling all paper works for W2s, C2Cs and 1099s
• Ensuring that the Engagement Deliverable Tracking process system complies with the contract
• Supplier Registration Process with US Customers, Government Agencies, review all agreements, contracts/legal documentations
• Transaction structuring, drafting, reviewing, negotiating and finalizing contracts and all types of legal documents
• Handling Employee Agreements and Contracts
• Coordinating and implementing Employee along with Consultant Onboarding, engagement and termination process
• Free-hand drafting and reviewing of various documents including contracts, letters, client communications and other miscellaneous legal documents
• Handling the Background check and Drug screen process for the selected Consultants