Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Hobbies and Interests
Timeline
Generic

Sudheer Pithani

Hyderabad,TG

Summary

Senior consulting professional with proven ability to drive strategic initiatives and deliver impactful results. Strong focus on team collaboration, adapting to changing needs, and ensuring reliable performance. Expertise in project management, data analysis, and stakeholder engagement, combined with excellent problem-solving and communication skills. Known for integrity, reliability, and dedication to achieving organizational goals.

Overview

12
12
years of professional experience
4
4
Certification

Work History

Senior Consultant

Infosys
08.2023 - Current
  • Prioritized projects and project tasks depending upon key milestones and deadline dates.
  • Evaluated clients' needs and created plan of action to provide solutions.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Mentored junior consultants, helping them enhance their skills and contribute more effectively to projects.
  • Troubleshot issues by understanding issue, diagnosing root cause and coming up with effective solutions.
  • Built strong relationships with clients through consistent communication and proactive problem-solving efforts.
  • Identified key areas in need of improvement and implemented plans to rectify issues.
  • Streamlined project management processes, improving efficiency and reducing overall costs.
  • Evaluated staff performance and provided coaching to address inefficiencies.

Lead Scrum Master/Project Lead

Tech Mahindra
06.2021 - 08.2023
  • As a Lead Scrum Master, managing and mentoring another 3 Scrum masters and reviewing their projects to make sure they are following the Agile process and identify any probable escalations, work on a mitigation plan.
  • Coached teams in Agile practices and provided necessary training to create a positive mindset to Agile methodologies.
  • Worked effectively with multiple Scrum teams both internally and off-shore.
  • Managed and motivated project teams to promote collaboration and keep members on-task and productive.
  • Managed project teams that work on Pega technologies.
  • Adjusted project plans to account for dynamic targets, staffing changes, and operational specifications.
  • Proactively collaborated with other Scrum Masters and Agile Coaches across the organization.
  • Works effectively with others to remove delivery team roadblocks
  • Investigated and corrected or escalated project problems.

Senior Scrum Master

Experis IT
11.2020 - 04.2021
  • Assessed each scrum team member's responsibilities and delegated tasks to balance each employee's workload.
  • Applied agile methodology to shorten cycle time and achieve target margins.
  • Facilitated Scrum framework–sprint planning, backlog grooming, daily scrums, sprint reviews and sprint retrospectives.
  • Shielded scrum team from external interference for optimal productivity and success of the Agile process.
  • Collaborated with product owners, team members, technologists and other scrum masters to define solutions and drive progress.
  • Managed product backlog and supported Scrum framework for monthly sprint releases.
  • Provided extensive guidance on Agile scrum processes and methodologies to highly effective teams with goals of improving quality and productivity.
  • Managed and motivated project teams to promote collaboration and keep members on-task and productive.

Scrum Master

SumTotal Systems
10.2018 - 11.2020
  • Worked closely with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability, and performance.
  • Organizing and facilitating daily scrum, sprint & release planning, demos.
  • Providing all support to the team using a servant leadership style whenever possible and leading by example.
  • Gathered requirements, defined scopes, allocated resources and established schedules meeting or exceeding project demands.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Provide Product support to customers as well as supporting other sales teams by understanding issues.
  • Validate ETL design and ensure that technical specifications are complete, consistent, concise, and achievable.
  • Participate in Product Management Discussions to help other teams with regards to issues.
  • Debug code for complex issues and work towards resolution with respective teams.

Product Support Analyst

Agile CRM
12.2016 - 10.2018
  • Owned and prioritized product backlog.
  • Coordinated with software developers to create custom applications and trackers to achieve client goals.
  • Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews and sprint retrospectives.
  • Led sprint reviews, daily scrums and planning meetings to realize full team engagement.
  • Developed and tested new product offerings prior to release to assist development team in bug identification.
  • Worked with software development team on reported errors and bugs on newly released software and assisted in deployment of release fixes.
  • Created support documentation that empowered and enabled user community to extend skills, leverage system features and find resolutions to questions without intervention from support team.

Developer

Wipro
09.2014 - 11.2016
  • Enforced alignment of project strategy with business objectives and made modifications to promote efficient project completion.
  • Gathered requirements, defined scopes, allocated resources and established schedules meeting or exceeding project demands.
  • Responsible for Creating SQL scripts for Generation of Reports according to user requirement.
  • Created DTS and SSIS Packages for Daily, weekly, monthly reports generation.
  • Responsible for developing Oracle PL/SQL procedures, functions and packages SQL scripts to facilitate the functionality for various modules
  • Modifying various existing packages, procedures, functions and triggers according to new business needs
  • Interaction with various Data Source systems for attributes / characteristic mapping.
  • Developing SSRS Reports & Deploying the generated RDL files into Live environment
  • I am making modifications for the existing Stored Procedures, RDL's as per the user's Requirement.
  • Adapted to workflow changes and implemented continuous process improvements to overcome obstacles.

Assistant Engineer

3i InfoTech
08.2013 - 09.2014
  • Resolving the issues which are faced by the end-users/clients over call or mail.
  • Monitoring the tickets closures against the tickets rose. Taking necessary initiatives like coordinating with next-level support for Early resolution, to avoid escalation's and maintain TAT & customer satisfaction
  • Responsible for Creating SQL scripts for Generation of Reports according to user requirement.
  • Created DTS and SSIS Packages for Daily, weekly, monthly reports generation. Automated many reports to avoid repetitive work.
  • Instrumental in implementing the back-end changes in existing products and reports using procedures
  • To ensure the application issues to be resolved on time within TAT.

Education

Bachelor of Science - Computer Science

JNTU- Kakinada
Rajahmundry, India
12-2011

Skills

  • Strategic Planning
  • Technical Writing
  • Gap analysis
  • Release planning
  • Microsoft Office Suite
  • Team Management
  • Process Improvement
  • Strategic planning
  • Software implementation
  • Teamwork mindset
  • Project documentation
  • Project management
  • Data analytics
  • Stakeholder management
  • Cross-functional collaboration
  • Agile methodologies
  • Project implementation

Affiliations

Toastmasters

Certification

  • AWS Certified Data Engineer - Associate
  • Microsoft Certified: Azure Data Fundamentals
  • Certified Scrum Master
  • Certified SAFe 5 Scrum Master
  • Certified SAFe 5 Advanced Scrum Master
  • API Designer
  • API product Manager
  • Alteryx Foundation Micro Credentials

Hobbies and Interests

Mentoring, Photography

Timeline

Senior Consultant

Infosys
08.2023 - Current

Lead Scrum Master/Project Lead

Tech Mahindra
06.2021 - 08.2023

Senior Scrum Master

Experis IT
11.2020 - 04.2021

Scrum Master

SumTotal Systems
10.2018 - 11.2020

Product Support Analyst

Agile CRM
12.2016 - 10.2018

Developer

Wipro
09.2014 - 11.2016

Assistant Engineer

3i InfoTech
08.2013 - 09.2014

Bachelor of Science - Computer Science

JNTU- Kakinada

Similar Profiles

CREATE PROFILE
Sudheer Pithani