Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Timeline
Generic
Sudheer Vaddi

Sudheer Vaddi

Hyderabad

Summary

Dynamic HR Operations leader with a proven track record of optimizing HR processes, enhancing organizational efficiency, and fostering a positive employee experience. Adept at developing and implementing innovative strategies to streamline operations, mitigate risks, and align HR initiatives with business objectives. Skilled in leveraging technology and analytics to drive data-driven decision-making and continuous improvement. Passionate about building strong partnerships across departments to drive organizational growth and cultivate a culture of excellence.

Overview

8
8
years of professional experience

Work History

Assistant Manager - HR

HSBC
Hyderabad
04.2022 - Current
  • TOOLS:
  • SAP Success factors
  • Taleo
  • Service Now/Agent Work Space
  • ADP Workforce Now
  • Employee Self-Service Portals
  • Peoplesoft
  • Generate ad hoc request reports as needed by various stakeholders, including HR leadership, department managers, and external auditors.
  • Develop and maintain SLA dashboards to track key performance indicators and measure the effectiveness of HR operations.
  • Monitor SLA compliance metrics and identify areas for improvement to enhance service delivery and efficiency.
  • Managed all aspects of the employee lifecycle, including recruitment, onboarding, performance management, and offboarding processes.
  • I receive requests for employee lifecycle changes, including promotions, demotions, pay adjustments, and reporting line changes.Using our HRIS system, I initiate necessary updates to employee profiles, reflecting changes in job titles, reporting lines, compensation, and other pertinent details.
  • Alongside profile and ID generation, I collaborate with IT and relevant departments to ensure that the new hire receives access to necessary systems, tools, and resources. This involves coordinating the setup of email accounts, network access, software licenses, and any other technology-related requirements to facilitate a smooth transition into their new role.
  • I communicate approved changes to relevant stakeholders, including the employee, their manager, HR team members, and payroll administrators.
  • I address employee inquiries related to time-off pay, including questions about entitlements, accrual rates, and pay calculations.
  • Coordinated with payroll team to ensure accurate and timely processing of salary adjustments and other payroll-related changes.Communicated with employees on account updates, benefit and pension payments via email .
  • Provided guidance to managers on employee relations issues such as performance management, disciplinary action, terminations and grievances.
  • Conducted training sessions for new hires and existing staff to ensure compliance with company policies and procedures.

HR Assistant

Amazon Development Centre India Private Limited, PeopleSoft, ADP
Bangalore
08.2020 - 10.2020
  • TOOLS:
  • Peoplesoft 8.9 version, US Payroll tool
  • Time and Attendance System
  • Trouble Ticketing Service Request Workflow Web Application
  • I be voice of ERC, as first point of contact for Employees, Managers and HR community
  • And deliver highest standards of service in any customer interaction and ensuring an accurate, efficient & personalized resolution of queries through effective usage of systems, tools & resources
  • I receive and log all queries received through phone and email in Panorama/troubleshooting ticketing tool
  • Responding to enquires regarding policies and programs including benefits, attendance, payroll deductions.
  • I adhere to defend processes and ensure delivery in accordance with set quality standards
  • Ensure service levels are always achieved for HRS processes
  • Integrity and discretion in dealing with sensitive information and always ensure data privacy
  • I take ownership for query resolution and individual metrics.

Senior Process Associate

Tata Consultancy Services, TCS
Hyderabad
06.2016 - 12.2019
  • Liberty Mutual Insurance
  • Enterprise application : Phoenix
  • Performing risk assessments, customer Due Diligence and Enhanced Due Diligence as applicable while on Boarding new customers and for periodic review for existing customers which can include trigger
  • Performing Quality Analysis and Reconciliation of NO - FAULT forms against institution’s customer list for enrichment of regulatory standards
  • Reviewing compliance adherence for High, Medium and Low risk entity categories as agreed with consortium
  • Performing Navigator QA Due Diligence on wide range of entity types which includes NF, BI, and Backend
  • Verifying and validating customer identity, business and source documents from Fax, paper, Email.

Senior Dispute Analyst

Enterprise Application
  • Falcon
  • Actively involved in handling various task and responsibilities related to dispute and fraud team
  • Providing process training for new analyst’s
  • Monitor and troubleshoot fraud transactions using Falcon
  • Eliminated some key root cause for compliance to enhance process and customer experience
  • Handled multiple priorities and deadlines concerning review of high-risk clients and maintained detailed records on clients for further level review
  • Extract queue status reports on hourly basis and produce same for perusal of management
  • Assign queues to team and ensure to complete same within TAT
  • Rewards and Recognition
  • Accredited as trainer for facilitation of project procedures to new and existing employees as and when required
  • Received “Performer of the Year” for year 2018

Education

BBA - Financial Services Marketing Operations

KAKINADA
Aditya Degree College

Skills

  • HR Operations
  • Vendor Management
  • People Management
  • Talent Planning
  • Risk Analysis
  • Operations Management
  • Performance Management
  • Onboarding
  • New Hire Training
  • Team Management
  • Case Management
  • Training
  • Employee Engagement
  • Employee Training
  • Conflict Resolution

Accomplishments

Accredited as a trainer for the facilitation of the project procedures to the new and existing employees as and when required.

Received “Performer of the Year” for the year 2018

TOP Performer and Role Model for the Year 2023

Additional Information

Father's Name :V.Achuta Ramayya
Date of Birth :26-April-1995
City : Hyderabad.

Timeline

Assistant Manager - HR

HSBC
04.2022 - Current

HR Assistant

Amazon Development Centre India Private Limited, PeopleSoft, ADP
08.2020 - 10.2020

Senior Process Associate

Tata Consultancy Services, TCS
06.2016 - 12.2019

Senior Dispute Analyst

Enterprise Application

BBA - Financial Services Marketing Operations

KAKINADA

Similar Profiles

CREATE PROFILE
Sudheer Vaddi