A keen analyst with over 10 years of experience in Service Sales, Sales and Marketing, Business Development, Client Relationship Management.
Overview
12
12
years of professional experience
Work History
Service Sales Manager
Guvi Surge LLP
Delhi
04.2019 - Current
Managed a team of 4 Sales Executive
Handling service sales business of Delhi LCT which includes ultrasound equipment and life care solution equipment (Anesthesia, ventilators, ECG, TMT, Patient Monitors, MIC)
Expertise in negotiating/closing deals and handling complaints or objections
Resolving customer complaints by analyzing problems, developing solutions, preparing reports and making recommendations to management
Generating revenue from sleeping IB by working closely with channel partner and support from the management
Reviewing sales performance of company and aiming to meet or exceed target
Working closely with Customers, Channel partners and management of the company
Tracked all appointments, service sales complaints, status reports, and so on thoroughly for manager review.
Sales & Service Executive
Care Medi System Pvt Ltd.
Delhi
05.2014 - 03.2019
Sales & Service Partner of Dr Mach OT Light, BLT Patient Monitor, Mediland OT Table, Austco & Ascom Nurse Call System
Sales & Service operations, day to day activities to manage the Sales & Service works
1 Sales & 2 Service people work under my supervisions
Sort out the Sales & Service-related queries/problem on customer site promptly and counseling the customer about their requirements
Installation and maintenance of OT Light, OT Table, Patient monitor & Nurse Call System
Regular follow up with customer about their upcoming contracts, requirements and to reduce the outstanding amount since long time
Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements.
Skilled to work with various control and safety systems and rules
Handling Labor on site, implementation of manpower plans
Good understanding of Electrical drawings like, Control & loop drawing, Cable & Conduit Schedule, wiring diagrams, Vendor diagrams and Relay Logic drawing
Regular checking of interlocks and protections for proper Automation
Conversant in Operation & Maintenance of PLC based plant operation, troubleshooting.
Education
B. Tech. -
Prasad Institute Of Technology
Jaunpur
06.2012
Skills
Problem Solving
Team work
Decision Making
Sales Planning
Lead Generation
Sales Tracking
Accomplishments
Successfully closed 6 nos. MVS (Multi-Vendor Service) contract in 2022.
Convert major account Conversions from sleeping IB: Yathartha Hospital, Upadhyay Hospital, K D Medical College, QRG Hospital, Kishan Singh Hospital.
Resolving customers issues and built relationships with various customers like Brig. R. Sharma (Army Hospital), Mr Ramesh Pandita (QRG), Mr Amit Sharma (K D Medical College), Dr Birendra (Kishan Singh Hospital)
Successfully closed highest number of Sleeping IB in 2021 & 2022.
Excellent relationships with customer like Jaypee Hospital, PSRI, BATRA Hospital, Army (R&R) Hospital, Apollo Hospital, Cloud Nine, Paras Hospital, KD Hospital.
2019 Target 850K USD & ACH 864K USD.
2020 Target 916K USD & ACH 975K USD.
2021 Target 1079K USD & ACH 970K USD.
2022 Target 1047K USD & ACH 1126K USD.
2023 Target 1191K USD & ACH 1163K USD
Currentlocation
Delhi
Personal Information
Place of Birth: Jaunpur (U.P.)
Date of Birth: 07/01/90
Gender: Male
Nationality: Indian
Marital Status: Married
Preferredlocation
Lucknow, Delhi
Languages
Hindi
English
Disclaimer
I hereby declare that I have provided necessary information in the best of my knowledge