Sudhindra Joshi

• Investigating the root causes of L1, L2, and L3 faults, ensuring proper resolution within SLA targets.
• Configured routers, switches, firewalls and manage LAN, WAN and wireless networks.
• Assisted in the design of local area networks and wide area networks.
• Assisted Field Engineers in configuring network systems.
• Monitored and analyzed traffic logs to resolve security incidents.
• Handling changes, incidents, and requests through our ticketing system, specifically addressing requests to allow ports and applications on firewalls, and occasionally creating NAT rules.
• Managing multiple security blades, like APP ID, URL filtering, IPSEC, remote and SSL VPN, antivirus, antispyware, vulnerability, and DNS sinkhole.
• Mentored junior engineers on best practices and technical skills.
• Developed and maintained documentation for system configurations and processes.

• Managed and optimized complex production networks at enterprise and ISP levels, supporting over 100 diverse customers, including small businesses, government entities, and multinational corporations (MNCs).
• Implemented and executed network feature enhancements, routing, and configuration changes, ensuring seamless integration and minimal disruption in wired and wireless networks.
Handled the distribution of public and private IP ranges, and configured RADIUS and AAA servers for comprehensive network operations.
• Developed and executed ACLs, CoS/QoS, and Shaper policies; managed DHCP, DNS, HSRP, VRRP, and SNMP configurations to ensure optimal network performance.

• Experienced in troubleshooting networks at the L2 level, with root cause analysis, and coordinating with vendor partners.

• Worked in replacement End of Life switchesC3850 → C9300

Switches 2960s/ 3750s →Nokia 7210 SAS

• Cisco routers configuration, maintenance & troubleshooting for 1900, 2900, ASR1k devices (IP Addressing, Access Control Lists, Route-Map configuration, Routing protocols: BGP basic configuration, Static route configuration)
• Cyberoam CR50ing configuration, troubleshooting for different issues (VPN, IPSec tunnel, policies etc.)
• P2P Leased Lines (2 Mbps) Commissioning and troubleshooting of 250 branches
• Monitoring WAN traffic, bandwidth utilization and generating reports for the same
• Coordinating with ISPs (BSN for Commissioning and resolution of link failures
• Maintaining all Relevant information of the links like data circuit numbers, commercial reference numbers and other technical details
• Daily reporting to Bank Project Manager, about Leased Lines status

• Managed IP addressing and subnetting, ensuring efficient network operation and connectivity.
• Configured network equipment for installations, performed lifecycle refreshes and performed post-installation testing for turnkey services.
• Manage SDCCB bank Datacenter and DR site.
• Design, operate, and implemented Remote Branches network
• Configuration and maintained routers (Cisco 3900, 1905) and switches (Cisco 2960, 3560)
• Commission links and performed failover testing between primary and secondary circuits
• Monitored branch connectivity and data center network performance
• Troubleshooting connectivity problem & escalation to service provider regarding connectivity problem
• Co-ordinate with ISP and Timely follow-up on link down issue

• Maintained current and accurate records.
• Prepared purchase orders, solicited bid proposals and reviewed requisitions for goods and services.
• Coordinated with internal departments to identify needs and develop purchase orders accordingly.