Talented Director with excellent marketing, customer service and facility oversight skills coupled with more than 20 years of experience. Highly effective and comfortable working with people at all organizational levels.
Overview
10
10
years of post-secondary education
28
28
years of professional experience
Work History
Director
Essmark OIl Industries pvt. Ltd.
Kolkata, West Bengal
01.2013 - Current
Resolved all issues efficiently, which in turn enhanced customer satisfaction ratings.
Developed and maintained positive relationships with employees.
Optimized processes and supervised 150 employees, including overseeing administration, budgeting, sales and scheduling protocols.
Managed daily operations to foster increased productivity.
Managed teams to guarantee successful supply chain pipeline for markets.
Analyzed business needs while soliciting customer feedback for process improvements.
Controlling Entire Accounts & Finance of the Company
Partner
Sakshi Commercial
KOLKATA, WEST BENGAL
01.2001 - Current
Oversaw firm's day-to-day administrative operations, provided guidance to support staff and enforced compliance across organization.
Kept meticulous records of all correspondence with customers for future reference.
Minimized risk exposure through careful advice on business operations and strategic plans.