Summary
Overview
Work History
Education
Skills
Websites
Tools And Technology Exposure
Languages
Timeline
Generic

Sudhir K Singh

Jaipur

Summary

Provide comprehensive and effective solutions to business requirements, based on industry knowledge and broad business analysis experience. Strong background in managing and delivering projects successfully. I have handled more than 70+ team members' team. Support multiple projects aimed at exceeding and anticipating the needs of our business partners, while contributing to the overall business goals. Perform proactive analysis, and employs critical thinking skills towards current business processes to recommend improvements, understand business needs & determine solutions to mission critical business challenges. Elicits requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process reviews, flow charts and, use case review/creation. Participate in product demonstration sessions for pitching product to prospective clients. Define and implement a structured way of handling opportunities, client meeting/ solution pitch/ RFP response/ RFI response/ presentation etc. Significant experience serving as a BA in the P&C projects with expertise in Underwriting, PAS, and Claims systems. Facilitate resolution of conflicting requirements/solutions, analyzing the available options and constraints to provide appropriate solutions. Adapts quickly to changes in business strategy. Helps business partners communicate and influence key stakeholders, driving business engagement in IT strategy. Provide stakeholders with development plans using dashboards, traceability matrix, gap and SWOT analysis. Good exposure on Selenium automation tool with Java. Good exposure on UAT Testing, UAT Training, Requirement Gathering, responsible for demo to the business. Proven track record of leading small and large-scale test and project management initiatives in consulting and product development organizations. Good exposure on vendor management. Lead major program re-organization, manage multiple QA groups and Support team into one cross-functional team, reduced operating cost and achieved more efficient quality organization. Strategic and tactical management of product quality assurance programs and implementation of quality assurance and testing process frameworks. Proficiency in executing and controlling managed testing services engagements with project portfolio covering enterprise scale web and mobility solutions applications. Practiced and implemented AGILE & SCRUM methodologies and guided project to optimizing practices. Organised and tracking SOS(Scrum of Scrums) for all the teams weekly to track the Sprint health. Strong technical, business acumen, strategic thinking and convincing interpersonal skills. Sound experience on Functional testing, Regression testing, Security testing, Platform testing, Preproduction testing, Platform Compatibility (using various client-side browsers and operating systems), Usability and Accessibility and Post Implementation. Conceptualized, designed and implemented generic and customized Test Automation framework/Suite (Selenium, AppS Script, WatIN, Test Complete, Telric Test Studio) for small and large project/products to optimize ROI and quick time to market. Involved in Automation Infrastructure Development using Selenium. Created Test Cases Using Element Locators and Selenium Webdriver methods. Enhanced Test Cases using Java Language features and TestNG Annotations. Execution of Selenium Test Cases and Reporting Defects. Involvement in solving Environmental problems along with Technical support people. Preparation of weekly and monthly status reports/ updated. Responsible for UAT Training and Client Demo as a part of KRA at G4S. Involved in requirement gathering for new CRs and write functional specification with the involvement of consultants.

Focused Project Manager adept at planning, directing and maintaining continuous operations in various departments. Experienced in directing manufacturing employees and keeping efficient production in accordance with quality standards. Applying creative and analytical approach to operations for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions. Excels through mentoring, training and empowering team to excel in performance.

Overview

22
22
years of professional experience

Work History

Project Manager

In Time Tec
04.2021 - Current
  • Project Planning & Execution
  • Develop detailed project plans including scope, schedule, cost, and resource allocation
  • Ensure projects are delivered on time, within scope, and within budget.
  • Define project milestones and track progress against them
  • Team & Stakeholder Management
  • Build, lead, and manage cross-functional project teams.
  • Communicate effectively with stakeholders, sponsors, and team members.
  • Resolve conflicts and foster a collaborative environment.
  • Budget & Resource Management
  • Estimate project budgets and control costs
  • Efficiently allocate resources and manage vendor relationships (if applicable).
  • Optimize resource utilization across multiple projects
  • Risk Management
  • Identify potential risks and develop mitigation plans
  • Monitor and address project issues and roadblocks proactively
  • Maintain compliance with internal processes and regulations
  • Reporting & Documentation
  • Prepare regular status reports and dashboards for leadership
  • Maintain thorough documentation of project decisions, changes, and outcomes
  • Ensure lessons learned are captured and used for future projects
  • Quality Assurance and Continuous Improvement

Senior Manager

TeamLease Services Pub Ltd
04.2019 - 04.2021
  • Role- Business Analyst/ Test Architect
  • Domain- Finance - P2P, R2R and O2C
  • Managing, leading & contributing in multiple projects such as ALCS, TLTS, Automation Group and Process Improvement & Optimization.
  • Managing different teams (PM, Dev and QA) inline with the requirements, testing, and technical implementations.
  • Requirement gathering and Functional Testing on ALCS & ALTS, IConnect, CSS, I2R etc.
  • Automated System Testing of mobility analytics project, with alignment of customer business requirements.
  • Test planning, test script writing, team management, requirement elicitation, test management.
  • Preparing Traceability Matrix for the project/ CRs.
  • Preparing sprint for the upcoming tasks.
  • Creating automation test script in Selenium for the specific modules/ part.
  • Creating High Level test case/ Use Case scenario based on the Functional Specification.
  • Conducting Data Driven Testing, Cross Browser Testing and Parallel Test Execution.
  • Involvement in solving Environmental problems along with Technical support people.
  • Preparation of weekly and monthly status reports meeting with onshore on con call.
  • Triaging the defects raised by Team in line with the Functional/ Business requirement.
  • Conceptualized, designed, implemented, which has many business critical components that ensures quick time to market.
  • Nightly build upgrade, pre/post upgrade health check, sanity, stats collector and regression test suite customization & integration, end-to-end health check utilities integration.
  • Process Improvement - Re-designed solution/project documentation (Implementation Operational Guide, Training docs) ensuring user intuitiveness and technical depth, enhanced defect logging in TFS(Team Foundation Server), prepared and presented different defect and progress reports to Sr. Management (Dashboards, Rapid Boards), defect triaging & RCA process integration.
  • Conducted Trainings for new hires, team members and across geographical locations (via WebEx or Skype Call).
  • SPOC to solution team for most critical/sensitive module.
  • Involved in internal/ external audit team in line with the CMMI certification/ renewal.

Professional 2 Test Engineer

DXC
04.2016 - 03.2019
  • Role- Test Lead/ Support Lead
  • Domain- Insurance and Reinsurance
  • Managing, leading & contributing in multiple projects such as CORE (A Platform for Xuber Product), AXA, Automation Group and Process Improvement & Optimization.
  • Functional Testing on CORE, which is Insurance and Reinsurance product.
  • Automated System Testing of mobility analytics project, with alignment of customer business requirements.
  • Test planning, test script writing, team management, requirement elicitation, test management.
  • Preparing Traceability Matrix for the project/ CRs.
  • Preparing sprint for the upcoming tasks.
  • Creating automation test script in Selenium for the specific modules/ part.
  • Creating High Level test case/ Use Case scenario based on the Functional Specification.
  • Involved in Automation Infrastructure Development using Selenium for the Xuber Platform(Specific Module).
  • Enhanced Test Cases using Java Language features and TestNG Annotations.
  • Conducting Data Driven Testing, Cross Browser Testing and Parallel Test Execution.
  • Involvement in solving Environmental problems along with Technical support people.
  • Preparation of weekly and monthly status reports meeting with onshore on con call.
  • Triaging the defects raised by Team in line with the Functional/ Business requirement.
  • Conceptualized, designed, implemented, which has many business critical components that ensures quick time to market.
  • Nightly build upgrade, pre/post upgrade health check, sanity, stats collector and regression test suite customization & integration, end-to-end health check utilities integration.
  • Process Improvement - Re-designed solution/project documentation (Implementation Operational Guide, Training docs) ensuring user intuitiveness and technical depth, enhanced defect logging in Jira, prepared and presented different defect and progress reports to Sr.Management.
  • Conducted Trainings for new hires, team members and across geographical locations (via WebEx or Skype Call).
  • SPOC to solution team for most critical/sensitive module.
  • Involved in internal/ external audit team in line with the CMMI certification/ renewal.

Test Analyst

G4S
07.2015 - 04.2016
  • Role- Test Lead/ UAT Trainer/ Requirement Gathering
  • Domain- Security
  • Managing, leading & contributing in multiple projects such as AP/ AR WorkFlow (for UK, Dubai, Malaysia, Australia, India etc.), Easy Upload.
  • Was responsible to support production deployments, customer escalation resolution and to provide technical L1-L2 support/guidance to deployment team and partners.
  • Created Test Cases Using Element Locators and Selenium Webdriver methods.
  • Enhanced Test Cases using Java Language features and TestNG Annotations.
  • Execution of Selenium Test Cases and Reporting Defects.
  • Conducting Data Driven Testing, Cross Browser Testing and Parallel Test Execution.
  • Involvement in solving Environmental problems along with Technical support people.
  • Preparation of weekly and monthly status reports and sharing the same on con call.
  • Executing Selenium Test Cases and Reporting defects.
  • Automation of the new CRs and updating the existing test script using Selenium Web Driver.
  • Conceptualized, designed, implemented, which has many business critical components that ensures quick time to market.
  • Nightly build upgrade, pre/post upgrade health check, sanity, stats collector and regression test suite customization & integration, end-to-end health check utilities integration.
  • Process Improvement - Re-designed solution/project documentation (Implementation Operational Guide, Training docs) ensuring user intuitiveness and technical depth, enhanced defect logging in TFS(Team Foundation Server), prepared and presented different defect and progress reports to Sr. Management (Dashboards, Rapid Boards), defect triaging & RCA process integration.
  • Conducted Trainings for new hires, team members and across geographical locations.
  • SPOC to solution team for most critical/sensitive module.
  • Successfully implemented the Workflow Application at many location at different locations without any downtime.
  • End to End functional test script writing which were appreciated by the end client.
  • SPOC for one of the core and business critical components of product platform.
  • Helped developer/ business analyst with the more precise technique to implement the requirement gathered by the BA Team.
  • Appreciated by the PMs at G4S as if 'Sudhir is woke up, then team can have sound sleep' which is mentioned on linked in profile as well.
  • Re-designed documentation is being following Delivered trainings and received cross peer appreciation.
  • Maintained team motivation, communication transparency and recognitions.

Test Analyst

Xchanging Technology
01.2006 - 07.2015
  • Role- Test Analyst
  • Domain- Insurance and Reinsurance
  • Managing, leading & contributing in multiple projects such as AXA, ATR, IRIS G4RI, Automation Group and Process Improvement & Optimization.
  • Functional Testing on AXA, IRIS, ATR and G4RI application which is an end to end solution for Insurance and Reinsurance.
  • Automated System Testing of mobility analytics project, with alignment of customer business requirements.
  • Test planning, test script writing, team management, requirement elicitation, test management.
  • Partner Process Group is evolving client relationship management arena, which is responsible to support production deployments, customer escalation resolution and to provide technical L1-L2 support/guidance to deployment team and partners.
  • Automation of the new CRs and updating the existing test script using Selenium Web Driver.
  • Conceptualized, designed, implemented, which has many business critical components that ensures quick time to market.
  • Nightly build upgrade, pre/post upgrade health check, sanity, stats collector and regression test suite customization & integration, end-to-end health check utilities integration.
  • Process Improvement - Re-designed solution/project documentation (Implementation Operational Guide, Training docs) ensuring user intuitiveness and technical depth, enhanced defect logging in TFS(Team Foundation Server), prepared and presented different defect and progress reports to Sr.
  • Conducted Trainings for new hires, team members and across geographical locations.
  • SPOC to solution team for most critical/sensitive module.
  • Contributed in one of the largest product deployment and success of it has brought AXA Phase 2 which is another project from the same client for another location.
  • End to End functional test script writing which were appreciated by the end client.
  • SPOC for one of the core and business critical components of product platform.
  • Re-designed documentation is being following Delivered trainings and received cross peer appreciation.
  • Maintained team motivation, communication transparency and recognitions.

Sr S/W Engineer

Summit Information Technologies
04.2005 - 12.2005
  • Role- Test Lead/ Support Lead
  • Domain- Media and Publications
  • Project Management.
  • Test Automation correction and alignment according to business requirement and code review.
  • Led Quality Management, Quality Process trainings project.
  • Participated in RFP for critical project and presented to customer.
  • Excellence in client handling skills and exceeding client aspiration has helped earn more business in respect to increased number of resources in the project from 3 resources to 21 resources within 2months of joining the project.
  • Business trainings for new project and contributed in project scoping.
  • Onsite support to clients in their production environment.
  • Prepare and publish the defect status on a weekly basis for the sr management.
  • Formulated quality assurance plans and measured and monitored actual results against plans.
  • Played a major role in reducing defect rates across development tool products and versions.
  • Supported transitioning from commercial to Web-based defect management and source code control systems, allowing the use of global, open Source software environment for development and QA activities.
  • Key member of team designed to guide new customers through initial product launch by providing early adopter training.
  • Worked onsite at Client's location.
  • Successful delivery for major chunk of projects i.e. NewsPro and AdPro to the client with Q&A session with customer and received recognition from onsite.
  • Successfully delivered trainings and managed sessions training planner and coordinated activities and received multiple recognition from the participants and as well as from seniors.
  • Streamline the automation script for NewsPro Project.

Software Engineer

Transmaxz Technologies
10.2003 - 02.2005
  • Role- Developer
  • Domain- Media and Publications
  • Streamlined development and QA processes and participated in requirement gathering, analysis and design, different development stages, UAT and maintenance.
  • Established and managed Functional Flow of the VOiP based caller and CRM that allowed Development and QA to more efficiently work together.
  • Developed VOiP based call center dialer using Java as a primary language.
  • Understand the algorithm of the Digium Card and implemented the functionality using Java language on the Linux platform.
  • Developed the CRM for the clients.
  • Provided onsite technical support to the clients.
  • Within a short duration in the project I have groomed myself and counted among SME to develop product and domain.
  • Nominated multiple times as a star performer.
  • Participated in responding RFP and RFR, which was appreciated by Sr. Management.
  • Introduced and trained team member on Defect Prevention techniques, which has helped us to decreased customer-reported defects by almost 50%.
  • Trained and hired fresh graduates in the team and decreased product development cost 30%.

Education

Bachelor of Arts - Art And Science

Purvanchal University
07-1999

Advance Diploma - Computer Application

NIIT

Certification - VB 6.0 and Java

Oxford Software Institute

EPGDM -

NMIMS
09.2025

Skills

  • Problem solving and critical thinking backed with impactful communication
  • Excellent Project Management and People Management Skill
  • Excellent knowledge and hands on experience in all phases of P&C, Staffing Solutions & P2P, I2R, O2C, R2R Domain
  • Impart insurance and product training to new joiners and teams to help enhance their domain knowledge
  • Out of the box thinker from Quality perspective A seasoned quality engineer
  • Have good exposure on digitalization of existing legacy system to modern technology and delivered on time with quality
  • Excellent in Feasibility analysis, Project tracking
  • Extensive experience in systems used for Underwriting, Insurance, Reinsurance

Tools And Technology Exposure

Selenium, Test Complete, Telric Test Studio, WatIN, Qlikview, Asana, Jira, Bugzilla 4.0, Merant Tracker, BTS, MS Project, MS-Excel, Java, VBScript, Java Script, XML, ASP, App Script (by Google), SQL Server 2005/2008, MS Access, IBM DB2, MYSQL 5.5, Tomcat, Apache, MS IIS, UML, MS Sharepoint, MS Windows NT/2x Servers, Linux

Languages

English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)

Timeline

Project Manager

In Time Tec
04.2021 - Current

Senior Manager

TeamLease Services Pub Ltd
04.2019 - 04.2021

Professional 2 Test Engineer

DXC
04.2016 - 03.2019

Test Analyst

G4S
07.2015 - 04.2016

Test Analyst

Xchanging Technology
01.2006 - 07.2015

Sr S/W Engineer

Summit Information Technologies
04.2005 - 12.2005

Software Engineer

Transmaxz Technologies
10.2003 - 02.2005

Advance Diploma - Computer Application

NIIT

Bachelor of Arts - Art And Science

Purvanchal University

Certification - VB 6.0 and Java

Oxford Software Institute

EPGDM -

NMIMS
Sudhir K Singh